Operations Expert, NCT
Job Description:
In Scope of Position based Promotions
Job Title: Operations Expert, NCT
Corporate Title: NCT
Location: Bangalore, India
Role Description
The invoicing function is managed by the Outside Counsel Management Operations team and is responsible for processing all Legal invoices received from law firms.
The team will coordinate with DB Legal, DB Business Lines and law firms to ensure the payments of invoices occur in a timely manner.
In addition, the team will review / interrogate invoices to reduce potential overcharges
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,
Best in class leave policy.
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Setup of new vendors, matters, timekeepers and users in ELM (Enterprise Legal Management) tool based on requests (emails and/or phone) from law firms/business/legal users
Maintenance of ELM database for updates on vendors, matters, timekeepers
Hard copy invoice entry into ELM application (copy invoice details from physical copy into ELM)
Perform detailed review / interrogation based on set rules to identify potential overcharges
Report preparation on pending invoices by approver, invoices by matter / vendor / cost center, etc
Problem resolution of invoices after approval in ELM (i.e. Cost center, GL, Internal Order # issues and matter identification errors)
Reconciliation of invoices between internal and external systems
Preparation of payment files used by other internal groups (SAP)
Liaise with business and law firms to identify address issues/queries raised
Liaise with law firms on invoice submission errors
Liaise with Mitratech (Software provider) on technical issues that arise
Liaise with P2P personnel for invoice payment problem resolution
Primary Working Relationships
The resource will report to the Team Manager/Assistant Vice President
The position interfaces with the Business SPOCS in the Onshore, near shore and Offshore locations
Your skills and experience
Exceptional English communication skills - both written and verbal
Bachelor’s degree and preferably 1 year work experience in Finance/Administration/Operations Management
Proactive approach in problem solving.
Willingness to take ownership, highly motivated & self-managed
Eye for detail and willingness to improve current process
Able to cope well under pressure and meet tight deadlines
Ability to work independently, as well as in a team environment
Robust reporting skills, specifically with Excel data reconciliation and presentation projects
Ability to work in shift to support other time zones, if required
Robust reporting skills, specifically with Excel data reconciliation and presentation projects
Ability to work in shift to support other time zones, if required
Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.
How we’ll support you
Training and development to help you excel in your career.
Coaching and support from experts in your team.
A culture of continuous learning to aid progression.
A range of flexible benefits that you can tailor to suit your needs.
About us and our teams
Please visit our company website for further information:
https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.