{"id":3460235,"url":"https://alion.io/job/deutsche-bank-exit-qa-expert","title":"Exit QA Expert","company":{"id":8385,"name":"Deutsche Bank","domain":"db.com","url":"https://alion.io/company/deutsche-bank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":244,"ghost_share":0.025,"stale_share":0.779,"repost_share":0.053,"time_to_fill_p50_days":33,"computed_at":"2026-11-10T06:52:35Z"}},"role":"QA","role_family":"QA","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":26000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":35},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-29T13:37:30Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-10T03:16:22Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Job Description:\nJob Title-Exit QA expert, AS\nLocation-Bangalore, India\nRole Description\nThe Managed exit KYC and Offboarding QA Analyst focuses on effective Quality Review of Client Managed exit KYC and Offboarding execution processes. The QA Analyst reviews key stages of the Managed exit KYC and Offboarding lifecycle and flags files that have not completed the required stages in accordance with the Standard Operating Procedures.\nQA Analyst has responsibility for maintaining high standards in QA Review of Managed exit KYC and Offboarding process, identify errors, provide feedback on the performance of the team & support Monthly QA MI inputs \nWhat we’ll offer you\nAs part of our flexible scheme, here are just some of the benefits that you’ll enjoy\nBest in class leave policy\nGender neutral parental leaves\n100% reimbursement under childcare assistance benefit (gender neutral)\nSponsorship for Industry relevant certifications and education\nEmployee Assistance Program for you and your family members\nComprehensive Hospitalization Insurance for you and your dependents\nAccident and Term life Insurance\nComplementary Health screening for 35 yrs. and above\nYour key responsibilities\nProcess:\nActs as an SME to the process.\nPoint of contact in absence of AVP.\nArranging connects for the team with the Stakeholders\nEnsure that regulatory and audit deadlines and obligations are effectively met.\nPreparation of process KOP & assisting the team in KOP accordingly.\nMonitoring the mailboxes in terms of processing and queries.\nAllocating the volumes within the team.\nCreating the backup within the team.\nProviding training to the new joiners.\nEnsuring the mandatory trainings are completed by the team and yourself within the time.\nEnsuring all the BAU reports are prepared and published within the given timeline.\nProcess direction/take charge of team huddles and actively involved on calls & projects.\nShould be able to manage multiple business lines / departments with appropriate controls.\nShould make informed decisions keeping business and other relevant departments in mind.\nResponsible to distribute work, assign account responsibilities coordinate necessary trainings within the process.\nMust be able to work well and adapt to change in a fast-paced environment\nAdherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control.\nEnsure that process should be Audit ready all the time.\nDemonstrate a proactive approach to all activities and create the environment for others to emulate this behaviour.\nUnderstand and effectively manage risks through timely and accurate escalation\nUnderstand the purpose of the process performed key risks and mitigating controls.\nShare knowledge and provide appropriate training, guidance or coaching for the team\nUnderstand the purpose of the process performed key risks and mitigating controls.\nInvestigate open items and resolve as required. Escalate unresolved open items per departmental policy\nControl:\nFollowing the Managed exit KYC and Offboarding processes and policies as per Global Managed exit KYC and Offboarding standards.\nIdentify training needs of the team to improve performance.\nEffectively manages escalation notification to AVP with estimated potential or actual impact.\nEnsure all SLA’s defined by the Business are adhered with full quality and timeliness.\nPreparing daily/weekly & monthly reports where necessary.\nProvides transparency regarding operational incidents, root causes and proposed remediation. Plays a lead role in remediation. \nChange:\nProactively identify Risk areas and propose Controls or Process improvement ideas to manager.\nEnhancing the automation ideas in the process.\nEncouraging the SMEs of the team to work on process improvement ideas.\nDownloading and updating the team with the constant process changes.\nYour skills and experience\nMinimum bachelor’s degree or equivalent in relevant field\nCandidate should have at least 8+ years of minimum work experience in Client Managed exit KYC and Offboarding or related Processes\nExcellent knowledge of Know Your Customer (KYC) requirements and processes.\nBasic knowledge of Financial Products like Fixed Income, Equity etc. and financial instruments including Futures, Options, Swaps.\nExcellent communication skills. Should communicate clearly with Stakeholders.\nMicrosoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)\nProblem Solving Skills - ability to think ‘Out of the Box’ and independently work around issues that arise time to time.\nAbility to make the team work quickly and accurately, even under tight deadlines and should be flexible in working hours, also should be able to support in different time zones on rotational basis (if required).\nProblem Solving Skills - ability to think ‘Out of the Box’ and independently work around issues that arise time to time.\nProven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.\nHow we’ll support you\nTraining and development to help you excel in your career\nCoaching and support from experts in your team\nA culture of continuous learning to aid progression\nA range of flexible benefits that you can tailor to suit your needs\nAbout us and our teams\nPlease visit our company website for further information:\nhttps://www.db.com/company/company.html\nWe strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.\nTogether we share and celebrate the successes of our people. 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