{"id":2293769,"url":"https://alion.io/job/deutsche-bank-operations-analyst-5","title":"Operations Analyst","company":{"id":8385,"name":"Deutsche Bank","domain":"db.com","url":"https://alion.io/company/deutsche-bank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":309,"ghost_share":0.006,"stale_share":0.696,"repost_share":0.055,"time_to_fill_p50_days":20,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Jaipur, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-11T19:39:39Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-15T05:38:18Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Description:\nJob Title: Operations Analyst\nCorporate Title: Analyst\nLocation: Jaipur, India\nRole Description\nThe person will be responsible for day-to-day review of voice logs between Client Relationship Managers (RC) and clients where trade details are discussed and agreed. They need to ensure that all key trade-related details are clearly discussed, accurately captured, and documented in the applicable product-specific template. The role requires strong attention to detail, adherence to defined review standards, timely completion of assigned production duties, and appropriate escalation of exceptions, missing information, or first-level queries within the pre-specified timelines. The candidate should also act as a backup for peers when required and share best practices with the team to support consistent quality delivery.\nWhat we’ll offer you\nAs part of our flexible scheme, here are just some of the benefits that you’ll enjoy,\nBest in class leave policy.\nGender neutral parental leaves\n100% reimbursement under childcare assistance benefit (gender neutral)\nSponsorship for Industry relevant certifications and education\nEmployee Assistance Program for you and your family members\nComprehensive Hospitalization Insurance for you and your dependents\nAccident and Term life Insurance\nComplementary Health screening for 35 yrs. and above\nYour key responsibilities\nReview voice logs between RCs and clients to validate that trade details have been discussed and agreed as per the required standards.\nListen to and understand client discussions conducted in English and Chinese language (Mandarin and Cantonese) and accurately document the agreed details in English or the prescribed business template, as applicable.\nComplete the relevant product-specific voice log review template with accurate details, observations, and outcome of the review.\nIdentify and highlight missing, incomplete, inconsistent, or unclear trade details and escalate exceptions to the relevant stakeholders within agreed timelines.\nEnsure accurate and timely completion of daily production activities in line with defined SLAs, cut-off times, and quality expectations.\nPerform quality checks on completed reviews to support consistency, audit readiness, and control effectiveness.\nAssist in preparing and reviewing daily control / production reports, including tracking of open items, exceptions, and follow-ups.\nSupport follow-up with RC / business teams for clarification or resolution of deficiencies noted during voice log review.\nMaintain proper documentation and evidence of review outcomes to support internal control, audit, and management reporting requirements.\nCoordinate with team members and stakeholders on complex cases, escalations, reporting requirements, and process improvements.\nAct as backup for peers during absence and support knowledge sharing, cross-training, and continuous improvement within the team.\nPerform other administration, reporting, and control-related tasks as assigned.\nYour skills and experience\nMinimum educational qualification: University graduate with a Bachelor’s Degree.\n Chinese Language Proficiency (Mandarin and/or Cantonese): Candidate must be able to understand spoken client conversations, interpret financial and investment terminology, and accurately document agreed trade details in English using prescribed Voice Log Review templates.\nGood command of business English for accurate documentation, exception reporting, and stakeholder communication.\nUnderstanding of trade lifecycle, banking / wealth management products, or control review processes will be an added advantage.\nStrong listening, comprehension, documentation, and analytical skills with high attention to detail.\nAbility to identify gaps, inconsistencies, missing information, and potential control issues from recorded conversations.\nCandidates are required to be proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.\nHighly motivated, quality-focused, and able to work independently as well as collaboratively within a team environment.\nAbility to multi-task and work under pressure to meet production timelines, cut-off times, and quality standards.\nGood communication skills and ability to manage routine queries / first-level escalations professionally. \nProven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.\nHow we’ll support you\nTraining and development to help you excel in your career.\nCoaching and support from experts in your team.\nA culture of continuous learning to aid progression.\nA range of flexible benefits that you can tailor to suit your needs.\nAbout us and our teams\nPlease visit our company website for further information:\nhttps://www.db.com/company/company.html\nWe strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.\nTogether we share and celebrate the successes of our people. Together we are Deutsche Bank Group.\nWe welcome applications from all people and promote a positive, fair and inclusive work environment.","description_format":"text","description_chars":5257,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Chinese","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning","Life insurance","Parental leave"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-12T04:56:12Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.612,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/deutsche-bank-operations-analyst-5","json_url":"https://alion.io/job/deutsche-bank-operations-analyst-5.json","meta":{"generated_at":"2026-10-16T00:21:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":597,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8385},"rest":"https://alion.io/mcp/rest/get_company?id=8385"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdeutsche-bank-operations-analyst-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdeutsche-bank-operations-analyst-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdeutsche-bank-operations-analyst-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/deutsche-bank-operations-analyst-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdeutsche-bank-operations-analyst-5"}]}