{"id":1640122,"url":"https://alion.io/job/deutsche-bank-operations-engineer-associate","title":"Operations Engineer, Associate","company":{"id":8385,"name":"Deutsche Bank","domain":"db.com","url":"https://alion.io/company/deutsche-bank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":252,"ghost_share":0.004,"stale_share":0.706,"repost_share":0.044,"time_to_fill_p50_days":22,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":29000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Agile","optional":false},{"name":"C#","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"MS SQL","optional":false},{"name":"PowerShell","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SSIS","optional":false},{"name":"Tableau","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-10-01T21:55:44Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-06T18:17:03Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Description:\nJob Title-Operations Engineer, Associate\nLocation-Pune, India\nRole Description\nResponsible for the day-to-day maintenance of the application systems in operation, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation. \nResponsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members. \nEnsures all production changes are made in accordance with life-cycle methodology and risk guidelines. \nResponsible for coaching and mentoring less experienced team members and or acting as a subject matter expert. In depth Functional knowledge of the application(s) supported and interdependencies\n Is an experienced and detail-oriented person capable of integrating product knowledge, research and testing to answer complex questions about product behavior and provide end to end solution to permanently fix the issue.\nThe engineer will assist customer teams and other team members to understand how customers can achieve desired outcomes using the applications it exists today. \nThe output of could range from FAQs and knowledge base articles that describe to customers how to operate the product to achieve selected outcomes to end to end coding solution for the issue reported.\nThe engineer would be liaising with the global stakeholders and vendors to deliver technology solutions as part of yearly book of work\nThe engineer should also be able understand functional requirements / expectations of the various stakeholders and work towards an appropriate plan of action. The role also requires working with the product vendors and lead upgrades as applicable.\nWhat we’ll offer you\nAs part of our flexible scheme, here are just some of the benefits that you’ll enjoy\nBest in class leave policy\nGender neutral parental leaves\n100% reimbursement under childcare assistance benefit (gender neutral)\nSponsorship for Industry relevant certifications and education\nEmployee Assistance Program for you and your family members\nComprehensive Hospitalization Insurance for you and your dependents\nAccident and Term life Insurance\nComplementary Health screening for 35 yrs. and above\nYour key responsibilities\nResearching, designing, implementing and managing software programs \nTesting and evaluating new programs.\nIdentifying areas for modification in existing programs and subsequently developing these modifications \nOversee resolution of technical issues coming from customer teams\nFix and deliver the customer issues\nFollow ITIL processes including incident management, change management, release management, problem management and knowledge management \nStrong problem solving skills with good communication skills, ability to work under pressure with a high sense of urgency.\nProactively identify potential incidents and problems as well as availability issues\nManage any IT Security incidents that may occur in the application. Identify risk & issues and contribute in Service Management related audits. \nPerform environment maintenance and management\nDeploying software tools, processes and metrics \nPerform standard recurring activities like data and environment refreshes \nBe a liaison between the customer-facing teams and the Product and Engineering org for management and resolution of all technical questions and issues \nWork closely with other developers, business and systems analysts\nMaintain detailed documentation ranging from Knowledge Base articles to live logging of incidents for post-mortems\nEnsure delivery timelines and SLA obligations established with with internal and external stakeholders are observed and met; escalate as necessary using judgment and discretion \nDevelop a deep understanding of the application platform across all product lines and clearly articulate support decisions and findings\nWork closely with internal teams to stay up to date on product features, changes, and issues\nYour skills and experience\nMust be having total 6+ years of experience and at least 5 years in software development/support engineering \nMust have advanced knowledge of Java / C# / .Net debugging & scripting (Power shell / Unix / any other) \nMust have advanced knowledge of MS SQL Sever, SSIS, Tableau and ETL processes \nWorking Knowledge of SDLC & Agile processes \nDemonstrable experience in leading projects to successful conclusions\nStrong customer focus with experience of working with cross-functional/ cross-department teams\nA self-starter with strong organization skills, resolution management, and superior written and verbal communication skills \nEducational/Qualifications:\nB.E. / B. Tech. / Master's degree in computer science or equivalent\nITIL Certification is good to have\nProven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.\nHow we’ll support you\nTraining and development to help you excel in your career\nCoaching and support from experts in your team\nA culture of continuous learning to aid progression\nA range of flexible benefits that you can tailor to suit your needs\nAbout us and our teams\nPlease visit our company website for further information:\nhttps://www.db.com/company/company.html\nWe strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.\nTogether we share and celebrate the successes of our people. Together we are Deutsche Bank Group.\nWe welcome applications from all people and promote a positive, fair and inclusive work environment.","description_format":"text","description_chars":5730,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Life insurance","Parental leave"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Investment Banking & M&A Advisory"],"lifecycle":[{"event":"open","at":"2026-10-01T21:55:44Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":4,"expected_fill_days":22,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/deutsche-bank-operations-engineer-associate","json_url":"https://alion.io/job/deutsche-bank-operations-engineer-associate.json","meta":{"generated_at":"2026-10-06T21:37:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1238,"day_limit":5000,"remaining_today":3762,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8385},"rest":"https://alion.io/mcp/rest/get_company?id=8385"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdeutsche-bank-operations-engineer-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdeutsche-bank-operations-engineer-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdeutsche-bank-operations-engineer-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/deutsche-bank-operations-engineer-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdeutsche-bank-operations-engineer-associate"}]}