{"id":2934467,"url":"https://alion.io/job/deutsche-telekom-digital-labs-technical-program-manager","title":"Technical Program Manager","company":{"id":409,"name":"Deutsche Telekom Digital Labs","domain":"dtdl.in","url":"https://alion.io/company/deutsche-telekom-digital-labs","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1033},"experience_years_min":13,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false}],"status":"live","first_seen_at":"2026-10-20T15:35:00Z","employer_posted_date":null,"last_verified_at":"2026-10-20T15:35:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"We are looking for a Technical Program Management leader to drive large-scale, cross-functional programs across our E-commerce Product and Technology ecosystem. The role will partner closely with Product, Engineering, Business, Data, AI and Platform teams to translate the organization's e-commerce strategy into executable programs and deliver measurable customer and business outcomes. The ideal candidate will have strong experience managing complex programs across consumer journeys, digital commerce platforms, search and discovery, personalisation, customer experience, payments and other large-scale e-commerce capabilities. You will also play a key role in driving an AI-first program management approach, using AI and automation to improve delivery predictability, risk management, decision-making and execution efficiency.\n\nThe candidate will have responsibilities across the following functions: \n\nStrategic Program Leadership: \nPartner with senior Product, Engineering and Business leaders to translate e-commerce strategy into clear, executable programs.\nDrive portfolio prioritisation, sequencing and trade-offs across multiple product and technology value streams.\nAlign large-scale initiatives with customer experience, business growth, revenue, conversion and long-term technology objectives.\nEstablish clear program objectives, success metrics, milestones and accountability.\n\nE-commerce Program Execution: \nOwn delivery of complex, cross-functional programs spanning consumer journeys, e-commerce platforms, product experiences and technology teams.\nDrive execution across areas such as: Consumer Journey, Homepage and Navigation, Search and Discovery, Personalisation and Recommendations, Product Experience, Checkout and Payments, Customer Account/Login, Order Management, Digital Commerce Platforms.\nManage dependencies across Product, Engineering, Data, AI, Design, Operations and Business teams.\nEnsure predictable delivery across multiple parallel programs in a high-ambiguity environment.\nIdentify execution bottlenecks and drive timely resolution of risks, dependencies and escalations.\n\nAI-First Program Management: \nChampion an AI-first approach to program execution across the organisation.\nIdentify opportunities to leverage AI and automation for: Risk and dependency identification, Delivery forecasting, Program health monitoring, Status reporting, Decision-making and insights, Resource and capacity planning.\nDrive adoption of AI-enabled tools and processes to reduce manual program-management overhead.\nEstablish measurable improvements in execution visibility, predictability and delivery efficiency.\n\nLeadership and Stakeholder Management: \nAct as a trusted strategic partner to senior Product, Engineering, Technology and Business leadership.\nProvide decision-ready insights rather than traditional status reporting.\nLead executive-level reviews and communicate program health, risks, dependencies, trade-offs and business impact.\nDrive alignment across teams with competing priorities and ensure timely decision-making.\nOwn complex escalations and facilitate resolution of critical program-level issues.\n\nTechnical and Platform Leadership: \nWork closely with engineering leadership on modern software architecture, APIs, microservices, cloud platforms, data platforms and scalable e-commerce systems.\nUnderstand technical dependencies and challenge assumptions where required to improve scalability, quality and delivery predictability.\nDrive programs involving platform modernisation, technology transformation and integration of multiple systems.\nEnsure CI/CD, quality engineering, security, reliability and operational readiness are incorporated into program execution.\n\nTPM Operating Model and Organisation Leadership: \nDefine and continuously improve the TPM operating model for large-scale e-commerce programs.\nSimplify processes, ceremonies, governance and reporting to reduce coordination overhead.\nEstablish common standards for program planning, risk management, dependency management and delivery metrics.\nBuild, mentor and lead a high-performing TPM organisation.\nDevelop TPMs into strategic partners for Product and Engineering rather than purely execution/reporting functions.\n\nRequirements: \n12+ years of experience in Technical Program Management, Engineering, Product Technology or large-scale software delivery.\nProven experience leading complex, cross-organisational programs at Director / Senior TPM / equivalent leadership level.\nStrong experience in B2C E-commerce, Consumer Internet, Digital Commerce or large-scale consumer technology products.\nExperience managing programs across multiple product and engineering teams.\nStrong understanding of software architecture, modern technology platforms and Agile delivery at scale.\nExperience working in fast-paced, transformation-driven organisations.\nDemonstrated experience working with senior Product, Engineering and Business stakeholders.\nPreferred E-commerce Experience.\nCandidates with experience across one or more of the following areas will be preferred: Consumer Journey, E-commerce Platforms, Search and Discovery, Personalisation, Recommendations, Homepage, Checkout, Payments, Order Management, Customer Experience, Digital Commerce, Platform Modernisation.\n\nSkills and Capabilities: \nStrong systems thinking and execution mindset.\nExcellent understanding of Agile, program governance and delivery metrics.\nStrong knowledge of CI/CD, Quality Engineering, DevOps and operational readiness.\nExperience with AI/GenAI, automation and AI-enabled delivery practices.\nStrong dependency, risk and stakeholder management.\nExcellent executive communication and influencing skills.\nAbility to operate with high autonomy and accountability.\nStrong problem-solving and decision-making skills.\nExperience with JIRA, Confluence and other program management tools.\n\nWhat Success Looks Like: \nStrategic e-commerce initiatives move from idea to execution to customer/business impact faster and more predictably.\nCross-functional dependencies and risks are identified and resolved early.\nAI and automation measurably improve program visibility, forecasting and execution quality.\nProduct and Engineering teams spend less time on coordination and reporting and more time delivering customer value.\nComplex e-commerce programs are delivered with strong quality, scalability and operational readiness.\nTPM becomes a recognised strategic leadership and execution capability across the organisation.\nSkills\nAI, GenAI, automation, consumer internet, digital commerce, e-commerce, ecommerce, program","description_format":"text","description_chars":6595,"description_truncated":false,"requirements":{"experience_years_min":13,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Mobile Networks","IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-10-20T15:35:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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