{"id":3145928,"url":"https://alion.io/job/dev-pro-intermediate-it-specialist-op02286","title":"Intermediate IT Specialist - OP02286","company":{"id":2047358,"name":"Dev.Pro","domain":"dev.pro","url":"https://alion.io/company/dev-pro","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":80,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["São Paulo, Brazil","Buenos Aires, Argentina","Bogotá, Colombia"],"countries":["BR","AR","CO"],"hiring_countries":["AR","BR","CO","MX","AI","AG","AW","BS","BB","BZ","BM","BO","VG","BQ","KY","CL","CR","CW","DM","DO","EC","SV","FK","GF","GD","GP","GT","GY","HT","HN","JM","MQ","MS","NI","PA","PY","PE","PR","KN","LC"],"hiring_countries_total":48,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":58000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":755},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EC2","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"Claude","optional":false},{"name":"DNS","optional":false},{"name":"Git","optional":false},{"name":"Google Workspace","optional":false},{"name":"IAM","optional":false},{"name":"Least Privilege","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SentinelOne","optional":false},{"name":"Windows","optional":false},{"name":"Cloudflare","optional":true},{"name":"Gmail","optional":true},{"name":"Jira","optional":true},{"name":"Playwright","optional":true}],"status":"live","first_seen_at":"2026-10-23T10:14:38Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T08:29:25Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We are hiring in Latin America!\nAt Dev.Pro, a US-based outsourced software development company, we're looking for contractors to join our global team of IT professionals helping tech companies scale their business through software engineering expertise. Operating as a remote-first company, our experts work across 55+ countries on five continents, giving us the flexibility and skillset to deliver high-quality engineering for projects of any size or complexity.\nWe invite an Intermediate IT Specialist to join our team and support a US-based executive’s technical environment and ongoing projects. You’ll troubleshoot issues across Windows systems, AWS, networking, and other tools, take ownership of technical tasks, and guide Junior IT Specialists. You’ll also help build and run services with Claude, starting with a voice prescreen pilot - a real-time Python service running on a GPU server in AWS.\nWhat's in it for you:\nBuild and run services for a US-based executive, solving practical problems through hands-on technical work\nTake ownership of technical projects, guiding Junior IT Specialists and helping them deliver their work correctly\nStrengthen your skills in Python, Linux, AWS, networking, and AI tools like Claude\nIs that you?\n3+ years of hands-on experience in IT, systems administration, software development, DevOps, or a related technical role\nWindows administration with PowerShell, including services, scheduled tasks, the registry, the firewall, Windows Update, and Defender\nHands-on Python experience for writing, debugging, and maintaining code\nPractical experience with Linux\nAWS administration experience, including EC2, IAM, S3, Systems Manager, Service Quotas, budgets, and billing alerts\nWorking knowledge of IAM roles, users, JSON policies, and least-privilege access\nExperience troubleshooting connectivity and remote-access issues\nKnowledge of DNS and email records (SPF, DKIM, and DMARC)\nGoogle Workspace administration, including mail routing, groups, shared drives, and third-party app access\nExperience administering password managers, such as 1Password, including vaults, service accounts, and CLI tools\nExperience with MDM and EDR tools, such as ManageEngine and SentinelOne\nExperience using Git to manage code changes and investigate issues\nUpper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues\nStrong security practices, including least-privilege access, safe handling of credentials, and backing up before making changes\nAbility to follow written procedures, document work accurately, and escalate issues when needed\nSound judgment in handling sensitive changes, seeking approval, and explaining trade-offs clearly\nClear, calm communication and the patience to work effectively with executive stakeholders\nDesirable:\nExperience supporting macOS\nExperience supporting executives or VIP users\nFamiliarity with backup tools such as MSP360 or CloudBerry\nExperience with Google APIs (Drive, Sheets, Gmail) and OAuth scopes\nFamiliarity with Playwright for browser automation and Cloudflare for anti-bot protection\nExperience with GPU cloud instances or AI/ML infrastructure\nFamiliarity with Claude or other AI-assisted development tools\nHubSpot or Jira Service Management administration experience\nAWS or Google Workspace certification\nKey responsibilities and your contribution\nIn this role, you’ll own technical work across the executive’s environment and ongoing projects.\nBuild, run, maintain, and troubleshoot services for the executive’s ongoing projects\nAdminister AWS resources and services (EC2, S3, IAM, Systems Manager, and billing alerts)\nAdminister Google Workspace, 1Password, and other SaaS platforms\nConfigure and troubleshoot network and remote-access tools, including VPNs, proxies, RDP, and DNS and email records\nAdminister and troubleshoot endpoint solutions like ManageEngine and SentinelOne\nRead and debug Python scripts, using Git to manage code changes and investigate issues\nManage technical tasks independently, taking ownership from investigation through resolution\nUse AI assistants to investigate issues, write and troubleshoot scripts, and draft responses, verifying their output before use\nGuide Junior IT Specialists and help ensure tasks are completed correctly\nCommunicate directly with the executive and Security team, provide clear updates, explain technical trade-offs, and obtain approval before making sensitive changes\nMaintain accurate task records, including actions taken, results, and outstanding issues\nFollow security procedures, protect credentials, use least-privilege access, back up before making changes, and check with Security before changing security settings\nOur next steps:\nSubmit a CV in English - Intro call with a Recruiter - Internal interview - Offer\nInterested? Find out more:\nHow we hire\nLinkedIn Page\nOur website\nIG Page\nBy submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data. I agree to have my Personal Data being stored and processed by Dev.Pro.","description_format":"text","description_chars":5088,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"region"},{"name":"Brazil","iso":"BR","kind":"region"},{"name":"Colombia","iso":"CO","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":"AI","kind":"region"},{"name":"Antigua and 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