{"id":1952712,"url":"https://alion.io/job/develophealth-sales-development-manager","title":"Sales Development Manager","company":{"id":4427,"name":"Develophealth","domain":"develophealth.com","url":"https://alion.io/company/develophealth","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":135000,"max":160000,"currency":"USD","period":"year","gross":null,"usd_annual":160000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Voice Agents","optional":true}],"status":"live","first_seen_at":"2026-10-06T09:47:21Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-07T02:40:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Develop Health is on a mission to use AI to radically accelerate access to life-saving medications. By automating complex, manual healthcare processes-like benefit verification and prior authorization-we've been growing rapidly and over the past couple of years have helped over 2.5 million patients!\nWe’re partnering with some of the largest pharmacy benefit managers and payers in the nation, revolutionizing how healthcare interactions occur by eliminating human delays and inefficiencies. Our small, elite team of founders and engineers have previously launched and exited successful healthcare startups including Rupa Health and Canvas Medical. We are now scaling rapidly following a major funding round.\nAbout The Role\nWe're hiring a Sales Development Manager to run the team that calls provider offices on behalf of the pharmacies we work with.\nWhen a pharmacy sends us a prescription that needs a prior authorization, we usually need something from the prescriber's office first, most often the clinical notes. Many of those offices have never heard of us. Our calling team reaches them by phone, gets the request to the person who handles prior authorizations, and returns their callbacks. Whether that call happens quickly and gets a response often decides whether a patient starts their medication this week or next.\nYou'll run that team, reporting to our Head of Provider Growth (to our CEO until that role is filled). It's small today, and it works in a calling tool our engineers built and keep improving. You'll own how much calling capacity we have, how fast calls and callbacks happen, and how many offices respond.\nThree things define success in this role:\nYou own speed and capacity. Calling tasks get worked while they still matter, and callbacks are returned the same day. You know how many calls the team can make, how many we need, and when to hire.\n\nYou own the response rate on calls. You know how often we reach someone, how often they respond, and why calls fail (wrong number, voicemail, wrong desk). You change scripts, timing, and process to move those numbers.\n\nYou make the tooling better. You work in the calling tool every day and turn what you see into specific, prioritized asks for our engineers.\n\nYou don't need a healthcare background, but you do need to pick up a complex domain quickly. Startup experience is a strong plus.\nWhat You'll Do\nRun the team\nHire, train, coach, and schedule callers. Set the daily cadence, listen to calls, and give feedback.\n\nMake calls yourself, especially early on.\n\nDecide when to add headcount or bring in outside help, with the numbers to back it.\n\nRun the numbers\nOwn the calling metrics: capacity against demand, time from task to first call, callback response time, reach rate, and response rate.\n\nReport them weekly and explain what moved.\n\nImprove how we call\nOwn call scripts and talking points for different kinds of offices, and test changes.\n\nWork with our growth marketing lead, who owns fax, email, and messaging, so phone and digital touches work together on the same offices.\n\nWork with engineering on the calling tool: what slows callers down, what data is missing, and what to fix first.\n\nWhat You'll Bring On Day 1\nYou've managed an outbound calling team. SDR, inside sales, patient access, or similar, with phone as a main channel. You've hired and coached callers.\n\nYou run a team on numbers. Activity, speed to lead, connect rate, conversion. You can walk us through a metric you moved and how.\n\nYou're good on the phone. You can get past a front desk politely and get a busy office to act.\n\nYou build process. You've fixed a queue, written a playbook, or set up a workflow in a CRM or dialer, and given useful feedback to whoever built the tool.\n\nQuantitative fluency. You can break a funnel into its steps and tell which one is broken.\n\nFast and self-directed. You take direction well, then run with it.\n\nWhat You'll Need To Learn Quickly\nOur domain: prior authorization and medication access, and what a provider office needs from us to complete a request.\n\nHow a provider office works: who answers the phone, who handles prior authorizations, and who to ask for.\n\nThe rules: what HIPAA allows on a call, and with whom.\n\nBonus Points\nPhone outreach in healthcare: specialty pharmacy, hub services, revenue cycle, or a medical office.\n\nEarly hire at a high-growth or early-stage startup.\n\nExperience with AI voice agents or modern dialer tooling.\n\nThis Might Not Be The Right Fit If\nYou want to manage managers or a large org right away. This is a small team you'll build.\n\nYou'd rather not make calls yourself. You will, especially early.\n\nYou need polished process and tools on day one. Building them is part of the job.\n\nYou want to own digital channels. Fax, email, and messaging belong to our growth marketing lead. You'll share the same funnel.\n\nWhat We Offer\nCompetitive base salary plus meaningful early-stage equity.\n\nModern calling and AI tooling, built in-house and improving every week.\n\nWork that directly accelerates access to medication for hundreds of thousands of patients, with room to grow as the team scales.","description_format":"text","description_chars":5123,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wellness Programs","Coaching & Mentoring"],"lifecycle":[{"event":"open","at":"2026-10-06T10:42:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:0","win:early"],"computed_at":"2026-10-07T03:19:45Z"},"pay":{"stated_usd_annual":160000,"is_top_pay":true},"html_url":"https://alion.io/job/develophealth-sales-development-manager","json_url":"https://alion.io/job/develophealth-sales-development-manager.json","meta":{"generated_at":"2026-10-07T03:19:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4992,"day_limit":5000,"remaining_today":8,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4427},"rest":"https://alion.io/mcp/rest/get_company?id=4427"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdevelophealth-sales-development-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdevelophealth-sales-development-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdevelophealth-sales-development-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/develophealth-sales-development-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdevelophealth-sales-development-manager"}]}