{"id":1674652,"url":"https://alion.io/job/devoteam-forward-deployed-engineer-servicenow-bratislava","title":"Forward Deployed Engineer – ServiceNow, Bratislava","company":{"id":6640,"name":"Devoteam","domain":"devoteam.com","url":"https://alion.io/company/devoteam","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":91,"open_postings":595,"ghost_share":0,"stale_share":0.365,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bratislava, Slovakia"],"countries":["SK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"AWS","optional":false},{"name":"GCP","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-01T10:34:52Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-13T05:25:53Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":11},"description":"Devoteam is an AI-driven tech consulting firm specialising in cloud platforms, cybersecurity, data, and sustainability.\nAt Devoteam, we believe that technology combined with strong human values can drive change for the better. As a leading digital transformation consulting firm, we support organizations in creating measurable business value using cloud, data, artificial intelligence, cyber security, and modern ways of working.\nWith more than 11,000 technology and business experts across over 25 countries in EMEA, we connect local expertise with global scale. Our partnerships with leading technology providers such as Google Cloud, AWS, Microsoft, and ServiceNow enable us to develop innovative and scalable solutions for our clients.\nAs a Google Cloud Diamond Partner, our Google Cloud team supports companies in designing and implementing modern cloud, data, and AI solutions. We don't just guide our clients strategically; we work alongside them to build production-ready applications for concrete business challenges.\nAdvance Your ServiceNow Career with Devoteam!\nWe are looking for a Lead/Principal level ServiceNow Architect / Forward Deployed Engineer (FDE) focused on the Service Operations domain in ServiceNow.\nWe need a strong ServiceNow Architect who can drive high-impact technical delivery while actively steering presales, client relationships, and our overall market growth.\nKey Responsibilities\nTechnical Delivery & Architecture\nArchitect & Deliver: Lead end-to-end design and implementation of complex ServiceNow Service Operations solutions.\nForward Deployed Engineering: Work directly with key clients on-site or closely embedded within their teams to solve complex architectural challenges and ensure platform success.\nQuality & Governance: Oversee delivery quality, best practices, and maintain technical excellence across Service Operations projects.\nMentorship: Guide and upskill senior/junior consultants within the local and regional delivery teams.\nTechnical Presales, Client Management & Business Support\nPresales & Solutioning: Partner with local sales and domain leads to drive presales activities, design tailored customer solutions, respond to RFPs, and deliver technical demonstrations to C-level stakeholders.\nTrusted Advisor: Serve as the main technical contact and trusted advisor for strategic accounts, bridging business requirements with ServiceNow capabilities.\nLocal Business Growth: Support business development and local footprint expansion for ServiceNow.\nServiceNow Ecosystem: Collaborate closely with regional ServiceNow representatives and internal domain leads across Central Europe.\n You will be a great fit for this role if you have…\n6+ years of hands-on experience on the ServiceNow platform, with a proven track record as an Architect or Lead/Principal Consultant.\nExperience conducting discovery workshops, building solution proposals, and pitching to senior business and IT stakeholders.\n Certifications - ServiceNow System Administrator (CSA) and Implementation Specialist (CIS) in relevant modules, Certified Application Developer (CAD).\n Fluent English.\nProject management skills.\nConsultative approach and experience leading workshops with stakeholders to extract business requirements and turn them into technical solutions.\nPresales support and the ability to help scope projects, estimate effort, and create Statements of Work (SOW).\nSolid communication skills, ability to clearly articulate complex ideas and technical designs.\nStrong Leadership and ability to manage other technical experts.\n Benefits and perks:\nSalary up to 5000€ (based on candidate's seniority and experience)\n5 weeks of vacation per year\n4 “My Days” per year\nFlexible working hours (hybrid model)\nCareer Management, training and certifications in the best breed of technologies - focused on technical and AI skills (ServiceNow, Google, Anthropic), Project Management methodology etc.\nUdemy for business account\nMeal allowance up to 1172€/year (5,12€/per day)\nCafeteria 48€/month (MultiSport Card available)\nPhone tariff (unlimited calls, texts messages within the EU, 16GB of Internet)\nEmployee Referral Program\nSabbatical leave\nRepurchase of hardware\nMoreover, we offer:\nAbove standard working equipment.\nSnacks and breakfasts in the office.\nCompany events and team buildings.\nGifts for work anniversaries, promotion or childbirth.\nFriendly and open culture.\nAnd last but not least, you can rely on:\nTransparent framework for career growth, reinforced by annual performance evaluations\nTrust and autonomy, with no micro-management\nLearning from senior colleagues and opportunities to collaborate with professionals from various 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