{"id":2726277,"url":"https://alion.io/job/devoteam-servicenow-technical-consultant-2","title":"ServiceNow Technical Consultant","company":{"id":6640,"name":"Devoteam","domain":"devoteam.com","url":"https://alion.io/company/devoteam","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":90,"open_postings":571,"ghost_share":0,"stale_share":0.385,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Capellen, Luxembourg"],"countries":["LU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Apache Kafka","optional":true},{"name":"Apex","optional":true},{"name":"MuleSoft","optional":true}],"status":"live","first_seen_at":"2026-10-16T12:32:35Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T03:07:26Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Devoteam is an AI-driven tech consulting firm specializing in cloud platforms, cybersecurity, data solutions, and sustainability. With nearly 30 years of tech-native expertise, we guide businesses through sustainable digital transformations to deliver tangible value.\nAs a ServiceNow Elite partner and the 2025 Partner of the Year, we have the expertise to maximise your ServiceNow investment.\nPresent in over 25 countries across Europe, the Middle East, and Africa, and powered by over 11,500 collaborators, Devoteam is committed to leveraging technology to serve people.\n As aServiceNow Technical Consultant at Devoteam, you design, configure, and implement ServiceNow\nsolutions that translate business requirements into robust, scalable technical configurations. You apply\nServiceNow best practices to decide when to configure out-of-the-box and when tailored customization\nis required. Alongside hands-on delivery, you mentor junior team members and proactively flag risks,\ndependencies, and improvement opportunities within your scope of work.\nAt Devoteam, we lean into change and embrace emerging technologies from day one. Every consultant\nreceives dedicated AI training and modern tools designed to streamline daily work, amplify expertise,\nand fast-track learning.\nYour key responsibilities\nDesign, configure, and implement ServiceNow solutions according to business and functional requirements;\nTranslate business needs into scalable technical configurations and detailed technical designs;\nCustomize the platform when required, following ServiceNow best practices and coding standards;\nDevelop integrations with third-party systems (REST, SOAP, file-based transfers);\nDeliver well-documented, thoroughly tested customizations, including unit testing and structured testing approaches;\nMentor and guide junior team members on both technical and functional topics;\nProactively identify risks, dependencies, or improvement opportunities within your scope of work;\nSupport platform upgrades and ongoing application maintenance.\n 3+ years of hands-on experience in ServiceNow configuration and development; \nStrong understanding of ServiceNow administration, App Engine, and customization practices;\nProficiency in JavaScript, Glide API, business rules, script includes, and UI policies;\nProven experience in unit testing and awareness of structured testing approaches;\nComfortable with both \"out-of-the-box\" implementations and tailored customizations;\nFluent in French and English;\nServiceNow Certified System Administrator (CSA) required.\nWhat we're looking for\nMust-have:\nServiceNow platform administration;\nFlow Designer and Workflow Studio, with knowledge of the legacy Workflow Editor;\nIntegrationHub and REST/SOAP API integrations;\nCMDB design and Discovery;\nWorkspace configuration;\nServiceNow Certified System Administrator (CSA);\nServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM).\nSoftskills: Customer-oriented | Quality-driven | Autonomous | Proactive Mindset | Adaptable | Collaborative\nNice-to-have:\nExperience with Service Portal, Employee Center, and Agent Workspace;\nServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS);\nExperience in greenfield implementations (from scratch);\nFamiliarity with middleware integrations (MuleSoft, Dell Boomi, Kafka);\nExperience with AI on the ServiceNow platform (e.g. Now Assist, Control Tower) is a plus.\n Life at Devoteam\nJoin a community where technology meets humanity; we believe that a job should be more than just a to-do list, it should be a place where you grow, connect, and make an impact; with us, you will find:\nA playground for innovation: you will work with the latest GenAI stack to build future-proof solutions for our clients; this is your chance to stay ahead of the curve;\nA culture of connection: we are 140+ tech enthusiasts from 27+ countries and 700+ from Benelux; we don't just work together, we celebrate diversity and win together;\n Continuous growth: between our Training Center, certifications, and mentoring, we take your development seriously; your ambition sets the pace;\n Meaningful impact: through the Devoteam Foundation, your skills can serve social causes and sustainability initiatives.\nWho thrives here?\nWe are looking for problem-solvers who turn challenges into elegant solutions and curious minds who never stop learning; if you love combining deep technical work with human interaction, you will fit right in.\nIf you do not feel fully confident that you meet the requirements above, please don't worry. Just apply. Together we'll discover what you can bring to the table, in which role you would fit best and how you could potentially grow at Devoteam.\nDevoteam stands for equal opportunities. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All our positions are open to people with disabilities.","description_format":"text","description_chars":4913,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","IT Consulting & Digital Transformation","Enterprise Apps Implementation Partners","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-16T16:23:27Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":50,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/devoteam-servicenow-technical-consultant-2","json_url":"https://alion.io/job/devoteam-servicenow-technical-consultant-2.json","meta":{"generated_at":"2026-10-18T05:58:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8954,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6640},"rest":"https://alion.io/mcp/rest/get_company?id=6640"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdevoteam-servicenow-technical-consultant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdevoteam-servicenow-technical-consultant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdevoteam-servicenow-technical-consultant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/devoteam-servicenow-technical-consultant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdevoteam-servicenow-technical-consultant-2"}]}