{"id":3347413,"url":"https://alion.io/job/devoteam-servicenow-technical-consultant-3","title":"ServiceNow Technical Consultant","company":{"id":6640,"name":"Devoteam","domain":"devoteam.com","url":"https://alion.io/company/devoteam","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":88,"open_postings":520,"ghost_share":0,"stale_share":0.483,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Machelen, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"GCP","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Apache Kafka","optional":true},{"name":"Apex","optional":true},{"name":"MuleSoft","optional":true}],"status":"live","first_seen_at":"2026-10-27T09:20:21Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-03T09:01:38Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About Devoteam:\nDevoteam is a leading consulting firm focused on digital transformation. We help our clients leverage technology to achieve their business goals.\nOur longstanding partnerships with leaders like AWS, Google Cloud, Microsoft, and ServiceNow amplify our capabilities, allowing us to deliver top-tier expertise and award-winning services. We complement these partnerships with in-depth Cyber, Data & AI, Software development and multi cloud expertise.\nFor 30 years, we have always been guiding our customers on the next tech wave. Devoteam has guided organizations through the Internet and cloud. The next revolution? AI.\nWith 11,000 tech natives working in 25+ countries, we bring you highly skilled IT experts across Europe\nAt Devoteam, tech is in our DNA, and it’s the people we empower with tech. Now, with responsible AI, we’re ready to unlock a future where technology drives positive change.\n As a ServiceNow Technical Consultant at Devoteam, you design, configure, and implement ServiceNow\nsolutions that translate business requirements into robust, scalable technical configurations. You apply\nServiceNow best practices to decide when to configure out-of-the-box and when tailored customization\nis required. Alongside hands-on delivery, you mentor junior team members and proactively flag risks,\ndependencies, and improvement opportunities within your scope of work.\nAt Devoteam, we lean into change and embrace emerging technologies from day one. Every consultant\nreceives dedicated AI training and modern tools designed to streamline daily work, amplify expertise,\nand fast-track learning.\nResponsibilities\nDesign, configure, and implement ServiceNow solutions according to business and functional\nrequirements\nTranslate business needs into scalable technical configurations and detailed technical designs\nCustomize the platform when required, following ServiceNow best practices and coding\nstandards\nDevelop integrations with third-party systems (REST, SOAP, file-based transfers)\nDeliver well-documented, thoroughly tested customizations, including unit testing and\nstructured testing approaches\nMentor and guide junior team members on both technical and functional topics\nProactively identify risks, dependencies, or improvement opportunities within your scope of\nwork\nSupport platform upgrades and ongoing application maintenance\nRequirements / Qualifications\n3+ years of hands-on experience in ServiceNow configuration and development\nStrong understanding of ServiceNow administration, App Engine, and customization practices\nProficiency in JavaScript, Glide API, business rules, script includes, and UI policies\nProven experience in unit testing and awareness of structured testing approaches\nComfortable with both \"out-of-the-box\" implementations and tailored customizations\nFluent in Dutch and/or French, plus English; strong communication skills with technical and non-\ntechnical stakeholders\nServiceNow Certified System Administrator (CSA) required\nMindset & Work Ethic\nCustomer-oriented and quality-driven\nAutonomous with a proactive mindset\nAgile, adaptable, and collaborative\nNice to Have\nExperience with Service Portal, Employee Center, and Agent Workspace\nServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)\nExperience in greenfield implementations (from scratch)\nFamiliarity with middleware integrations (MuleSoft, Dell Boomi, Kafka)\nExperience with AI on the ServiceNow platform (e.g. Now Assist, Control Tower) is a plus,\nprovided it can be demonstrated with concrete examples\n What We Offer\nA challenging and varied role within Devoteam.\n\nA competitive salary package including company car, net allowances, meal vouchers, and group insurance.\n\nContinuous learning opportunities: certifications, training budgets, conferences, and internal knowledge-sharing.\n\nA hybrid work model with modern, inspiring office spaces designed for collaboration.\n\nA culture that values innovation, autonomy, and personal growth.","description_format":"text","description_chars":3993,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false},{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"French","level":"Advanced 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