{"id":2704295,"url":"https://alion.io/job/devoteam-servicenow-technical-consultant","title":"ServiceNow Technical Consultant","company":{"id":6640,"name":"Devoteam","domain":"devoteam.com","url":"https://alion.io/company/devoteam","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":90,"open_postings":571,"ghost_share":0,"stale_share":0.385,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AWS","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Apache Kafka","optional":true},{"name":"Apex","optional":true},{"name":"MuleSoft","optional":true}],"status":"live","first_seen_at":"2026-10-16T11:36:18Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-18T03:07:26Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Who are we?\nWe are Devoteam, an AI-driven tech consultancy with more than 11,000 tech experts spread across 25 countries in Europe and the Middle East. At Devoteam, we strongly believe in the power of technology, with AI at the heart of our approach. We partner with leading providers such as Google, Microsoft, AWS, and ServiceNow. In the Netherlands, we have around 300 experts and specialize in Cloud, Cyber, Data, and AI.\nWith us, you become part of a group of Tech Enthusiasts in a culture where making mistakes is allowed and where everyone-from bright young talents to experienced rockstars-is encouraged to continuously innovate and grow. We are a community that is proud of who you are and helps you get the best out of yourself. We are allergic to unnecessary hierarchies and excessive processes. At Devoteam, the only constant is 'change'.\n Job Description\nAs a ServiceNow Technical Consultant at Devoteam, you design, configure, and implement ServiceNow solutions that translate business requirements into robust, scalable technical configurations. You apply ServiceNow best practices to decide when to configure out-of-the-box and when tailored customization is required. Alongside hands-on delivery, you mentor junior team members and proactively flag risks, dependencies, and improvement opportunities within your scope of work.\nAt Devoteam, we lean into change and embrace emerging technologies from day one. Every consultant receives dedicated AI training and modern tools designed to streamline daily work, amplify expertise, and fast-track learning.\nResponsibilities\nDesign, configure, and implement ServiceNow solutions according to business and functional requirements\nTranslate business needs into scalable technical configurations and detailed technical designs\nCustomize the platform when required, following ServiceNow best practices and coding standards\nDevelop integrations with third-party systems (REST, SOAP, file-based transfers)\nDeliver well-documented, thoroughly tested customizations, including unit testing and structured testing approaches\nMentor and guide junior team members on both technical and functional topics\nProactively identify risks, dependencies, or improvement opportunities within your scope of work\nSupport platform upgrades and ongoing application maintenance\n Requirements / Qualifications\n3+ years of hands-on experience in ServiceNow configuration and development\nStrong understanding of ServiceNow administration, App Engine, and customization practices\nProficiency in JavaScript, Glide API, business rules, script includes, and UI policies\nProven experience in unit testing and awareness of structured testing approaches\nComfortable with both \"out-of-the-box\" implementations and tailored customizations\nFluent in Dutch and English; strong communication skills with technical and non-technical stakeholders\nServiceNow Certified System Administrator (CSA) required\nMindset & Work Ethic\nCustomer-oriented and quality-driven\nAutonomous with a proactive mindset\nAgile, adaptable, and collaborative\nNice to Have\nExperience with Service Portal, Employee Center, and Agent Workspace\nServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS)\nExperience in greenfield implementations (from scratch)\nFamiliarity with middleware integrations (MuleSoft, Dell Boomi, Kafka)\nExperience with AI on the ServiceNow platform (e.g. Now Assist, Control Tower) is a plus, provided it can be demonstrated with concrete examples\nDon't tick every box?\nDon't meet all the criteria, but still excited about joining Devoteam? Don't overthink it, reach out and plan a meeting with us. We hire for potential, curiosity and mindset, and we would love to get to know you. Looking forward to meeting you.\n For more information about this vacancy, please contact us at \nA background check using publicly accessible information and social media can be part of the process.","description_format":"text","description_chars":3959,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Netherlands","iso":"NL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","IT Consulting & Digital Transformation","Enterprise Apps Implementation Partners","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-16T12:07:28Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":50,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/devoteam-servicenow-technical-consultant","json_url":"https://alion.io/job/devoteam-servicenow-technical-consultant.json","meta":{"generated_at":"2026-10-18T05:34:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8418,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6640},"rest":"https://alion.io/mcp/rest/get_company?id=6640"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdevoteam-servicenow-technical-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdevoteam-servicenow-technical-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdevoteam-servicenow-technical-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/devoteam-servicenow-technical-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdevoteam-servicenow-technical-consultant"}]}