{"id":3735866,"url":"https://alion.io/job/devoteam-soc-service-delivery-manager-2","title":"SOC Service Delivery Manager","company":{"id":6640,"name":"Devoteam","domain":"devoteam.com","url":"https://alion.io/company/devoteam","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":88,"open_postings":517,"ghost_share":0,"stale_share":0.491,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Crowdstrike","optional":false},{"name":"Google SecOps","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Sentinel","optional":false},{"name":"SentinelOne","optional":false},{"name":"Sophos","optional":false}],"status":"live","first_seen_at":"2026-11-04T07:47:06Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-06T00:55:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Devoteam es una consultora europea líder enfocada en estrategia digital, plataformas tecnológicas, ciberseguridad y transformación empresarial a través de la tecnología.\nLa Tecnología está en nuestro ADN y creemos en ella como una palanca capaz de impulsar el cambio para mejorar, manteniendo un equilibrio que nos permite ofrecer a nuestra cartera de clientes herramientas tecnológicas de primer nivel pero siempre con la cercanía y profesionalidad de un equipo que actúa como guía durante el camino.\nDevoteam lleva más de 30 años comprometidos con la tecnología al servicio de las personas. Con más de 10.000 personas en el grupo, en 20 países de Europa, Oriente Medio y África.\n Buscamos para incorporar de manera estable en nuestra Unidad de proyectos Cyber un Security Service Delivery Manager con 5+ años de experiencia en un entorno SOC / MSSP, incluyendo al menos 2 años en servicios de prestación, líder de equipo o gestión de atención al cliente.\nModalidad de trabajo hibrida (3 teletrabajo, 2 presencial Madrid o Barcelona ciudad)\nTecnologías necesarias:\n- Google Secops (imprescindible) ,\nMicrosoft Sentinel,\nPaloAlto XSIAM,\nCrowdStrike NGSIEM, CrowdStrike Falcon,\nSophos Intercept X,\nSentinel One,\nMicrosoft defender ATP\nFunciones:\nHacerse cargo de la prestación diaria de los servicios del SOC para una cartera asignada de clientes, garantizando que se cumplan de forma sistemática los SLA y los KPI contractuales\nActuar como principal punto de escalación y persona de contacto de confianza para las partes interesadas del cliente, desde los responsables técnicos 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