{"id":180009,"url":"https://alion.io/job/devrev-partner-solutions-engineer-latam","title":"Partner Solutions Engineer - LATAM","company":{"id":6541,"name":"DevRev","domain":"devrev.ai","url":"https://alion.io/company/devrev","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":20,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":88,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buenos Aires, Argentina","Argentina"],"countries":["AR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":117000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1519},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"CircleCI","optional":false},{"name":"Claude Code","optional":false},{"name":"Confluence","optional":false},{"name":"Cursor","optional":false},{"name":"Datadog","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"Flask","optional":false},{"name":"GCP","optional":false},{"name":"Git","optional":false},{"name":"GitHub","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab","optional":false},{"name":"Incident Management","optional":false},{"name":"Intercom","optional":false},{"name":"JavaScript","optional":false},{"name":"Jenkins","optional":false},{"name":"Jira","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Notion","optional":false},{"name":"PagerDuty","optional":false},{"name":"Postman","optional":false},{"name":"Python","optional":false},{"name":"React.js","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Slack","optional":false},{"name":"SQL","optional":false},{"name":"Swagger","optional":false},{"name":"Tailwind CSS","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-07-27T12:30:06Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-18T16:13:19Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":82},"description":"About DevRev\nAt DevRev, we're building the future of work with Computer - your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers - updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.\nRole Overview\nThe Partner Solutions Engineer (PSE) at DevRev is a customer-obsessed technical professional who plays a key role in driving partner-led growth and adoption. You will serve as the technical bridge between DevRev and our ecosystem of resellers, OEMs, system integrators, and strategic alliances.\nIn this role, you will lead pre-sales discovery, design custom solutions, enable technical teams at partner organizations, and act as a trusted advisor across the full partner lifecycle. You’ll collaborate closely with DevRev’s Sales, Product, and GTM teams, empowering partners to independently position, implement, and scale DevRev solutions.\nKey Responsibilities\nPartner Enablement & Technical Leadership\nArticulate the features, benefits, and business value of the DevRev platform.\nTranslate partner business models and objectives into DevRev-aligned solutions.\nSupport partner solution discovery, architecture, and proposal creation during the sales cycle.\nDeliver technical enablement programs including:\nTailored product and solution updates\nHands-on bootcamps, SE shadowing, and technical workshops\nJoint solution and service co-creation\nEnable partners to deliver independent pre-sales motions and contribute to regional revenue growth.\nSales & Evaluation Support\nSupport demos, technical presentations, and PoCs for partner-led sales cycles.\nGuide and manage technical evaluations and proof-of-value engagements.\nCollaborate with DevRev support and product teams to resolve technical roadblocks.\nCapture and relay product feedback, partner insights, and customer pain points.\nTechnical Enablement Planning\nCo-create enablement plans with partner sales leaders, including:\nCertification pathways and role-based training modules\nJoint technical goals and milestone tracking\nLead certification bootcamps and instructor-led enablement tracks.\nHost Expert Sessions to update partner SEs on product releases and best practices.\nOptimize reach and impact by scaling enablement across partner organizations.\nPartner Relationship & Technical Account Management\nDevelop strategic relationships with partner architects and C-level leaders.\nConduct roadmap alignment sessions and technical QBRs.\nBuild and maintain partner org charts and communication matrices.\nChampion DevRev inside partner orgs to drive mindshare and product positioning.\nIdentify, qualify, and support partner-driven upsell and cross-sell motions.\nCollaborate with DevRev Field SEs and Solution Architects for co-selling and support.\nCommunity Engagement & Thought Leadership\nBuild and foster a technical partner community:\nOrganize roundtables, regional events, and community forums.\nMentor technical champions within partner orgs and elevate them through enablement tracks.\nMaintain active visibility via LinkedIn, blog posts, forums, and content contributions.\nSupport media and co-marketing efforts, including reference case development and campaign support.\nQualifications & Experience\nAn ideal candidate for this role would bring the following background:\nBachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.\nA minimum of 10 years of experience at B2B SaaS or platform vendor(s) in technical pre-sales or solutions engineering roles, of which a minimum of 5 years of experience in a partner focused role. \nProven track record delivering technical demos, workshops, and tailored solution proposals.\nStrong technical acumen with the ability to explain complex concepts to both technical and business audiences.\nExcellent communication, storytelling, and interpersonal skills.\nExperience conducting competitive analysis, identifying partner white-space, and influencing roadmap direction.\nWillingness to travel up to 75% depending on business and partner needs, including out of country or overseas travel.\nSkills & Proficiency Requirements\nTo thrive in this role, a DevRev Partner Solutions Engineer should have the following capabilities:\nSoft Skills & Consultative Capabilities\nConsultative mindset; skilled at mapping business problems to technical solutions.\nClear communicator with confidence presenting to technical and executive stakeholders.\nStrong partner enablement and mentoring capabilities.\nCross-functional collaborator; works well with GTM, Product, and Customer Engineering.\nRelationship builder across C-level, solution architect, and SE personas.\nEcosystem & Platform Experience\nFamiliarity with:\nDevOps & Agile: Jira, GitHub, GitLab, Jenkins\nCRM & CX: Salesforce, Zendesk, Intercom, ServiceNow, HubSpot\nIncident Management: Datadog, PagerDuty, Sentry\nCollaboration Tools: Slack, Notion, Confluence\nTechnical Hands-On Proficiency\nProficient in: Python, JavaScript/TypeScript, Bash\nExperienced in using: REST APIs, webhooks, OpenAPI/Swagger\nSkilled with CLI tools, Git, JSON/YAML, log parsing, and basic SQL.\nTools: Postman, Beeceptor, Docker, VS Code, GitHub.\nExposure to low-code platforms and workflow builders.\nFrontend familiarity (React, Tailwind, Flask, HTML/CSS).\nModern Script Development & AI Tooling\nAble to rapidly prototype using:\nCursor, Claude Code, MCP\nComfortable with prompt design and LLM-based workflows.\nExperience with GenAI use cases like:\nConversational AI\nTicket deflection & triage\nAI assistants & agents\nCloud, Infrastructure & DevOps Familiarity\nWorking knowledge of:\nCloud platforms: AWS, GCP, Azure\nApp architecture: middleware, APIs, frontend/backend layers\nContainerization: Docker, Kubernetes\nCI/CD: GitHub Actions, CircleCI, GitLab\nNetworking basics: HTTP, DNS, auth, proxies\nApplication & Solution Development\nExperience modeling AI-driven workflows and SaaS use cases.\nAble to design solutions around:\nIncident resolution loops\nProduct feedback cycles\nEnd-to-end service operations\nCo-creates embedded offerings with partners leveraging DevRev’s building blocks.\nHow do we work?\nWhatever your role, our values describe what we ask of each other.\nBe a bridger\nLook beyond your own role. Ask questions, share context and help others get unstuck. That may mean bringing the right people together or picking up a problem that doesn’t necessarily fit neatly into your job description.\nCare loudly\nWe want your perspective, not just your agreement. Speak up when something isn’t working or someone needs support. Give honest feedback with respect for the person receiving it. Don’t let an uncomfortable conversation become an unspoken problem.\nOwn the outcome\nTake responsibility for the result, not just your part in the process. Use AI to move the work forward, not to outsource your judgment. Make the call, check whether it worked and change course when it didn’t. 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