{"id":4148038,"url":"https://alion.io/job/devrev-solution-engineer-japan","title":"Solution Engineer : Japan","company":{"id":6541,"name":"DevRev","domain":"devrev.ai","url":"https://alion.io/company/devrev","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":15,"ghost_share":0,"stale_share":0.267,"repost_share":0,"time_to_fill_p50_days":87,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"ISO 27001","optional":false},{"name":"Postman","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"JavaScript","optional":true},{"name":"Python","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-11-12T06:06:06Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T08:03:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About DevRev\nAt DevRev, we're building the future of work with Computer - your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers - updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.\nAbout the role\nAs a Solutions Engineer in Japan, you will partner closely with Sales, Product, and Engineering (including our global and APAC teams) to guide Japanese enterprise customers through evaluation and adoption of our platform. As a trusted technical advisor, you will lead discovery, design tailored solutions, deliver impactful demos, and support technical validation through proofs of concept (PoCs).\nThe role blends technical expertise with customer-facing communication. You will translate complex requirements into scalable solutions, articulate business value, and help customers build the internal consensus that Japanese organizations typically require before adopting new technology.\nWhat you’ll do\nLead customer discovery with Japanese enterprise and mid-market accounts to uncover business needs, stakeholders, and solution requirements\nDesign scalable solutions aligned to customer use cases and technical environments, including legacy and on-premises systems that are common in Japan\nDeliver tailored demos in Japanese (and English when needed) that clearly communicate value and differentiation\nBuild and execute PoCs and technical validations, and prepare clear evaluation criteria and success metrics\nTranslate customer requirements into architectures, integrations, and configurations\nPartner with Sales to progress deals by addressing technical objections and risks, and support multi-stakeholder, consensus-driven decision processes (including ringi approval flows)\nRespond to security checks, vendor-assessment questionnaires, and compliance requests (e.g., APPI, data residency, ISMS/ISO 27001, FISC guidelines where relevant)\nSupport RFP/RFI responses and contribute to technical proposals in Japanese\nCollaborate with Product, Engineering, and Customer Success, and relay Japan-specific feedback and feature requirements to the global team\nEnable and co-develop solutions with local partners, including SIers, resellers, and consulting firms, through training and workshops\nDevelop reusable demo assets, playbooks, and technical documentation, and localize them for the Japanese market\nWhat you’ll bring\n12+ years of experience in Solutions Engineering / Sales Engineering / Pre-Sales in a B2B SaaS environment, ideally with Japanese customers\nBusiness-level Japanese (equivalent to JLPT N1 or N2, native-level preferred) and working proficiency in English for collaborating with global teams\nStrong discovery and qualification skills with a consultative approach, and the ability to build trust through detailed preparation, precise follow-up, and long-term relationships\nProven ability in solution design, translating use cases into scalable architectures\nExperience delivering compelling demos and technical storytelling to diverse stakeholders, from engineers to executives\nHands-on technical execution, including APIs, integrations, and PoCs\nAbility to articulate business value and align technical solutions to customer outcomes\nSolid understanding of modern SaaS architectures, APIs, and cloud platforms (AWS, Azure, or GCP), including Japan-region hosting and data residency considerations\nExperience with tools such as Postman, SQL, and CRM/CX platforms (e.g., Salesforce, Zendesk, ServiceNow); familiarity with Japan-popular tools (e.g., kintone, LINE, Sansan) is a plus\nProficiency in Python or JavaScript/TypeScript is a plus\nExcellent communication skills and the ability to work cross-functionally across time zones\nComfortable operating in fast-paced, ambiguous environments\nNice to have\nExperience working with Japanese SIers or channel partners\nExperience with Japanese public sector, financial services, manufacturing, or other regulated industries\nExperience responding to Japanese-language RFPs\nLocation and logistics\nBased in Tokyo (hybrid) [adjust as needed]\nOccasional domestic travel to customer sites; limited regional (APAC) or global travel\nHow do we work?\nWhatever your role, our values describe what we ask of each other.\nBe a bridger\nLook beyond your own role. Ask questions, share context and help others get unstuck. That may mean bringing the right people together or picking up a problem that doesn’t necessarily fit neatly into your job description.\nCare loudly\nWe want your perspective, not just your agreement. Speak up when something isn’t working or someone needs support. Give honest feedback with respect for the person receiving it. Don’t let an uncomfortable conversation become an unspoken problem.\nOwn the outcome\nTake responsibility for the result, not just your part in the process. Use AI to move the work forward, not to outsource your judgment. Make the call, check whether it worked and change course when it didn’t. 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