{"id":1927763,"url":"https://alion.io/job/devry-sr-operations-analyst-student-finance","title":"Sr. Operations Analyst, Student Finance","company":{"id":1123335,"name":"DeVry University","domain":"devry.ca","url":"https://alion.io/company/devry-ca","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":96000,"max_usd":192000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":364},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-05T06:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-12T05:10:43Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Opportunity:\n\nThe Sr. Operations Analyst, Student Finance role is a high-impact, technology-enabled position responsible for driving end-to-end operational excellence across the Student Financial lifecycle, including Financial Aid Management, Billing and Receivables, and Payment and Cash Operations. \n\nThis role operates as an embedded optimization leader within Student Finance, combining hands-on processing expertise (25%) and advanced analytics, systems optimization, and automation (75%).\n\nThe role is accountable for designing, implementing, and scaling solutions that improve efficiency, system utilization, data accuracy, and student experience serving as the operational innovation engine that helps Student Finance become innovative, scalable, and expert.Responsibilities:\n\nEmbedded Operations & Financial Systems Expertise:\nPerforms processing across Student Finance functions to maintain operational fluency and support priority workloads.\nServes as a cross-functional SME across Student Financial Aid, Billing, and Payment systems.\nExecutes and validates complex financial transactions, ensuring data integrity across systems.\nSupports escalations and exception handling requiring deep system knowledge.\n\nSystems Optimization & Automation Leadership:\nLeads optimization of Student Financial systems and workflows.\nDesigns and implements automation solutions using Power Automate, or other automation and AI platforms, Power Query, and reporting tools.\nPartners with IT todefine system requirements and enhancements.\nDrives improvements in audit, reconciliation, and compliance processes.\nEliminates manual work through automation and process redesign.\nPartners with operational leaders to identify opportunities for AI-driven operational improvements.\n\nData, Reporting & Operational Intelligence:\nAnalyzes data across systems to identify trends and risks.\nDevelops KPI dashboards, operational scorecards, and performance monitoring frameworks that support management decision-making.\nSupports capacity planning, workload forecasting, and scalability assessments across Student Finance operations.\nEstablishes data validation and monitoring frameworks.\n\nProcess Engineering & Continuous Improvement:\nMaps and redesigns workflows, using visualization tools, to improve efficiency and scalability and maintains SOPs and process documentation utilizing best practices.\nApplies design thinking, systems thinking, and data-driven methodologies to identify root causes and develop sustainable solutions.\nConducts process experiments, pilots, and proof-of-concepts to validate proposed operational improvements and emerging technologies.\nSupports project planning, requirements gathering, user acceptance testing, implementation activities, and post-launch performance measurement.\nEvaluates emerging technologies and industry best practices and recommends solutions that improve organizational effectiveness and student experience.\nDrives measurable improvements in performance metrics.\n\nCross-Functional Integration & Execution:\nActs as a liaison between Student Finance, IT, and Operations teams.\nSupports project execution and ensures successful implementation.\nContributes to training and change management efforts.\nFacilitate workshops and discovery sessions to translate business needs into digital capabilities.\n\nQualifications:\nBachelor’s degree in Business, Finance, Information Systems, or related field.\n4–6+ years of experience in student finance operations or process optimization.\nExperience with systems such as Banner, Salesforce, & ProSAM or other Financial Aid Management systems.\nExperience with Federal Student Aid, 3rd party billing, and VA web-based applications.\nMaintain access to federal systems, which requires no defaulted federal student loans.\nStrong technical proficiency in Excel, Power Query, Power Automate, and Power BI or equivalent technologies.\nStrong analytical, problem-solving, and communication skills.\nAbility to manage multiple priorities and work independently.\nDemonstrated ability to quickly learn and adapt to new technologies, systems, and tools in a fast-paced, evolving 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