{"id":1815943,"url":"https://alion.io/job/devtac-account-manager-2","title":"Account Manager","company":{"id":3857141,"name":"DevTac","domain":"devtac.com","url":"https://alion.io/company/devtac","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-04T00:35:22Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-11T00:30:47Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"This is a remote position.\nWe are looking for a dynamic and results-oriented Account Manager (remote) Manila Based to join our team. The ideal candidate will be responsible for identifying business growth opportunities, building key customer relationships, driving new business, and closing deals. If you are a motivated, enthusiastic individual with a passion for sales and business development, we want to hear from you.\nList of Responsibilities:\nIdentify potential clients in the target market and complete appropriate research on the prospective client's business needs.\nDevelop relationships with prospective clients, while maintaining existing client relationships.\nMonitors and manages account segmentation, industry identification and client communication.\nIf needed, conducts client presentations.\nConducts client problem/ needs analysis\nCreates contract-winning proposals for current and prospective clients.\nCollaborates with the technical team for the needed scope of work, assumption dependencies and constraints or any other technical specifications needed to translate specific requirements into a quantitative value.\nCollaborate with design and production teams to ensure contracted product specifications are executed on time and as agreed.\nBecome a subject matter expert on our business products, processes, and operations, and remain up-to-date on industry news.\nCollaborates with immediate head in the development of new businesses.\nKey Responsibilities\nStrategic Relationship Management: Build and nurture deep, long-term partnerships with key stakeholders and high-value accounts, ensuring consistent satisfaction and retention.\n\nAccount Growth & Acquisition: Drive revenue by identifying upsell/cross-sell opportunities and proactively pursuing new business leads through networking and strategic outreach.\n\nCustomer Success & Strategy: Monitor account health and provide tailored, data-driven solutions to help clients maximize the value of our platform.\n\nLeadership & Mentorship: Act as a lead for the account management team, mentoring junior staff and providing guidance to ensure alignment with company and client goals.\n\nCross-Functional Collaboration: Partner with Product, Sales, and Support teams to translate client feedback into product improvements and ensure seamless service delivery.\n\nReporting & Analytics: Prepare and present regular reports on account performance, KPIs, and growth strategies to executive leadership.\n\nWhat You’ll Do Daily\nLead high-level client meetings and site visits.\n\nResolve complex escalations by collaborating with internal technical and support teams.\n\nAnalyze account data to identify \"health\" trends and potential risks.\n\nMaintain meticulous records of interactions to drive a unified customer experience.\n\nRequirements\nRequirements\nEducational Background:\n Business Administration, Marketing, Industrial Engineering, Management Engineering, Commerce, or any business-related course.\nSpecific Skills and Attitude:\nProven track record in sales, business development, or related role.\nStrong communication and interpersonal skills.\nAbility to manage complex projects and multi-task effectively.\nExcellent organizational skills and attention to detail.\nProficient in Microsoft Office Suite and CRM software.\nTime Management Skills\nAbility to travel, as needed.\nWork Experience\nMust have at least two (2) to five (5) years of experience, working for an IT services and solutions company or a managed services company is not required but an advantage.\nMust have a strong understanding of technology, with hands-on experience in software development, IT services, or SaaS platforms\nMust have a proven track record in sales in a B2B industry.\nExperience in handling finances and working within specific timelines, an advantage.\nMust have extensive experience in conducting presentations and negotiating deals.\nPreferably with prior experience in the use of different CRMs and various productivity 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