{"id":2670126,"url":"https://alion.io/job/dexcare-senior-technical-writer","title":"Senior Technical Writer","company":{"id":421,"name":"DexCare","domain":"dexcare.com","url":"https://alion.io/company/dexcare","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":56000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"GitHub","optional":false},{"name":"JavaScript","optional":false},{"name":"Jira","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Postman","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Copilot","optional":true},{"name":"Docusaurus","optional":true},{"name":"HIPAA","optional":true},{"name":"React.js","optional":true},{"name":"Swagger","optional":true}],"status":"live","first_seen_at":"2026-10-16T03:45:41Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T09:01:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Role\nOne multifunctional technical writer embedded with our platform engineering teams in the Bangalore GCC. The role is API-first - the primary reader is an engineer integrating with DexCare's APIs - but deliberately not API-only: the writer also owns end-user and admin documentation and pivots between the two streams as launches demand. The writer owns API reference documentation, developer integration guides, release notes, and product user/admin documentation across DexCare's product lines (Acquire, Search, Scheduling, PDM, Optimize, Virtual/ODV, Mila).\nWhy One Multifunctional Hire\nWe sized the two streams before writing this spec. The API/platform stream runs ~0.7-0.85 FTE sustained: four platform-spine APIs under active documentation through the re-platform program, PDM ingest and third-party syndication, the Optimize developer portal, Mila integration payloads, and release notes across all product lines. The user/admin stream runs ~0.25-0.35 FTE and is bursty - heavy at product launches, light in maintenance. Combined that is roughly one FTE before AI leverage, so we are hiring one writer who can carry both, not a specialist for each. Zinnov should screen for range accordingly.\nWhat the Role Owns\n API reference documentation: Author and maintain OpenAPI (OAS 3.0) specifications and the reference documentation generated from them, keeping them accurate release over release.\nDeveloper guides: Integration guides, quickstarts, and authentication/tenancy walkthroughs for customer and partner engineers consuming our platform APIs.\nRelease notes: Own the engineering and product release-notes pipeline on our release cadence, working from Jira and GitHub rather than waiting for inputs.\n Docs-as-code workflow: All documentation lives in Markdown on GitHub and moves through pull-request review. Drafting is AI-assisted (we use Claude heavily across R&D); the writer's judgment is the editorial layer on top, not a replacement for it.\n User & admin documentation: Second stream, picked up in launch bursts and maintenance: product user manuals, admin-app help content, and customer-facing launch collateral (for example, maintaining the PDM user manual as the product evolves).\nPartnership: Sits with Engineering and Product daily. Must be able to pull accuracy out of busy engineers - reading the code change, the spec, and the ticket - rather than needing content handed over finished.\nMust-Have Qualifications\n Range across both documentation types: 4-7 years of technical writing with the majority on developer-facing content (API references, SDK docs, integration guides) plus real end-user or admin documentation experience (product manuals, help content). The role is API-first but multifunctional - a portfolio showing only one of the two falls short, and a UI-help-only portfolio does not qualify.\nOpenAPI / OAS 3.0 hands-on: Can read, edit, and maintain OAS 3.0 specs directly - not just render them in a portal.\nREST fluency: Comfortable with endpoints, request/response shapes, OAuth2/JWT auth, webhooks, and error semantics; can fire a test call in Postman or curl to verify what they are documenting.\nGitHub + Markdown: Branches, pull requests, reviews, merge discipline. Docs-as-code is the daily workflow, not an aspiration.\nReads payloads and code: Can read JSON/YAML and follow sample code in at least one of Python, Java, or JavaScript well enough to catch documentation errors.\n Strong written English: A writing sample (API reference or developer guide they authored) is required with every submitted profile.\nStrong Pluses\nHealthcare technical writing: Prior technical writing in healthcare or healthtech is a big plus - EMR/EHR integrations, HL7 or FHIR interfaces, provider or claims data, HIPAA-aware documentation. A writer who already speaks this language shortens ramp materially; weight this heavily when two profiles are otherwise equal.\nDocumentation tooling: Redoc, Swagger UI, Stoplight, ReadMe, Docusaurus, or similar API documentation platforms.\n AI-assisted documentation: Demonstrated use of AI tools (Claude, Copilot, or similar) in a real documentation workflow - prompting, reviewing, and correcting output rather than pasting it.","description_format":"text","description_chars":4202,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-10-16T04:07:42Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":36,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/dexcare-senior-technical-writer","json_url":"https://alion.io/job/dexcare-senior-technical-writer.json","meta":{"generated_at":"2026-10-17T11:55:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2079,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":421},"rest":"https://alion.io/mcp/rest/get_company?id=421"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdexcare-senior-technical-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdexcare-senior-technical-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdexcare-senior-technical-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dexcare-senior-technical-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdexcare-senior-technical-writer"}]}