{"id":2491317,"url":"https://alion.io/job/dexcom-business-operations-partner-mfd","title":"Business Operations Partner (m/f/d)","company":{"id":1770814,"name":"Dexcom","domain":"dexcom.com","url":"https://alion.io/company/dexcom-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":80,"open_postings":33,"ghost_share":0,"stale_share":0.788,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Operations","role_family":"Operations","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mainz, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":103530,"max":133980,"currency":"EUR","period":"year","gross":true,"usd_annual":149918},"salary_estimate":null,"experience_years_min":13,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T18:17:56Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"The Company\nDexcom Corporation (NASDAQ: DXCM) ist ein Pionier und weltweit führend im Bereich der kontinuierlichen Glukoseüberwachung (CGM). Dexcom begann als kleines Unternehmen mit einem großen Traum: Die Art und Weise, wie Diabetes behandelt wird, für immer zu verändern. Informationen und Erkenntnisse zugänglich zu machen, die zu besseren gesundheitlichen Ergebnissen führen. Heute, 25 Jahre später, haben wir eine ganze Branche geprägt - und wir stehen erst am Anfang. Wir erweitern unsere Vision über Diabetes hinaus, um Menschen zu befähigen, ihre Gesundheit selbst in die Hand zu nehmen. Das bedeutet: personalisierte, umsetzbare Erkenntnisse, die darauf abzielen, wichtige gesundheitliche Herausforderungen zu lösen. Unser Ziel bleibt: Die menschliche Gesundheit zu verbessern.\nAngetrieben werden wir von Tausenden ehrgeiziger, leidenschaftlicher Menschen weltweit, die wie Kämpfer darum ringen, das Vertrauen unserer Kundinnen und Kunden zu gewinnen - durch Zuhören, Integrität, große Visionen und Verlässlichkeit. Wir haben bereits Millionen Leben verändert - und sind bereit, Millionen weitere zu verändern.\nUnsere Zukunftsvision ist es, ein führendes Unternehmen im Bereich der Gesundheitstechnologie für Verbraucher zu werden, während wir weiterhin Lösungen für ernsthafte Gesundheitsprobleme entwickeln. Wir werden dieses Ziel erreichen, indem wir kontinuierlich einzigartige Erfahrungen mit Biosensor-Technologie neu erfinden. Auch wenn wir weit von unseren Anfängen als kleines Unternehmen entfernt sind - unsere Träume sind größer denn je. Die Chance, die Gesundheit weltweit zu verbessern, liegt vor uns.\nMeet the team:\nThe EMEA Business Operations & Service Excellence team sits at the center of how we translate commercial priorities into scalable operational execution and consistently strong customer experiences. As our business grows, we connect markets and functions, strengthen service delivery, and build scale-ready ways of working that improve performance across EMEA.\nAs Business Operations Partner for DACH, you will play a visible and influential role in this mission. Partnering with senior Commercial leadership, Customer Service, and cross-functional teams, you will shape priorities, turn market needs and operational insights into action, and help scale effective solutions across DACH and relevant EMEA markets. End-to-end Order-to-Cash will be a key operating focus, alongside the broader remit of service performance, customer experience, and commercial enablement. This is an opportunity to influence service strategy, enable sustainable growth, and deliver measurable value for customers and the business.\nWhere you come in:\nYou will act as the primary operational interface between DACH commercial leadership, Customer Service, and broader Operations, representing market priorities and translating them into clear operational implications and actions.\nYou will align stakeholders across Commercial, Customer Service, Finance, Supply Chain, IT, and broader Operations around shared priorities that support growth, service quality, and customer experience.\nYou will lead cluster-level prioritization of service harmonization, transformation, and improvement initiatives in line with business needs and EMEA standards.\nYou will advise leaders on operational dependencies, risks, and trade-offs across commercial, customer-facing, and end-to-end Order-to-Cash processes.\nYou will translate agreed market requirements into process designs, readiness plans, implementation activities, and sustained adoption of new ways of working.\nYou will partner with Process Owners, who define EMEA standards and process design, and Customer Service Operations Leads, who own day-to-day service delivery, to align market priorities and drive cross-functional follow-through.\nYou will monitor service, customer, and business performance, combining data, customer insights, and market feedback to identify opportunities and recommend clear improvement actions.\nYou will lead or support cross-functional performance reviews and governance, driving clear ownership, follow-through, and measurable business value.\nWhat makes you successful:\nYou bring significant experience in business operations, commercial operations, Customer Service, business partnering, or transformation within healthcare, medical technology, or another complex environment.\nYou bring strong business and commercial acumen, supported by prior experience in the DACH markets and a solid understanding of their commercial dynamics, customer needs, and growth priorities. You can engage credibly with senior commercial leaders and translate business needs into clear operational requirements and actions.\nYou have a strong understanding of operating models, customer journeys, service delivery, and end-to-end Order-to-Cash processes.\nYou have demonstrated success influencing senior stakeholders, setting priorities, and delivering outcomes without direct authority in a matrix organization.\nYou combine strong analytical, problem-solving, communication, and presentation skills with the ability to turn performance data into actionable recommendations.\nYou are fluent in English and German; additional European language skills are an advantage.\nYou have experience supporting multi-market or regional businesses while balancing local needs with standardized ways of working.\nExperience with customer operations platforms such as CRM, case management, reporting, or ERP is valued. Experience in regulated healthcare, change or program management, or continuous improvement would be an advantage.\nWhat you’ll get:\nA front row seat to life changing CGM technology.\nA full and comprehensive benefits program.\nGrowth opportunities on a global scale.\nAccess to career development through in-house learning programs and/or qualified tuition reimbursement.\nAn exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.\nTravel Required:\n10 to 15%\nExperience and Education Requirements:\nTypically requires a Bachelor’s degree and a minimum of 13+ years of related experience. \nAt this level a graduate degree may be expected with 6 years of related experience.\nFlex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).\nAn alle Personalvermittlungs- und Rekrutierungsagenturen: Unsere Karriereseite ist nur für Personen bestimmt, die eine Stelle bei Dexcom suchen. Nur autorisierte Personalvermittlungs- und Rekrutierungsagenturen dürfen diese Seite nutzen oder Profile, Bewerbungen oder Lebensläufe zu bestimmten Stellenangeboten einreichen. Dexcom akzeptiert keine unaufgeforderten Lebensläufe oder Bewerbungen von Agenturen. Bitte leiten Sie keine Lebensläufe an das Talent Acquisition Team, an Dexcom-Mitarbeiter:innen oder an eine andere Stelle im Unternehmen weiter. Dexcom ist nicht für Gebühren im Zusammenhang mit unaufgeforderten Lebensläufen/Bewerbungen verantwortlich.\nHinweis zur Nutzungvon künstlicher Intelligenzbei der Personalauswahl: Wir nutzen möglicherweise KI-gestützte Tools, um unseren Einstellungsprozess effizienter, einheitlicher und für Bewerber weltweit zugänglicher zu gestalten. Sämtliche Einstellungsentscheidungen werden von Menschen getroffen.\nBei Dexcom legen wir großen Wert auf einen fairen, inklusiven und geschlechtsneutralen Einstellungsprozess und Bewerber aller Geschlechter und Geschlechtsidentitäten dazu ermutigen, sich zu bewerben.\nSollte eine Formulierung in dieser Beschreibung dennoch einmal geschlechtsspezifisch oder ausgrenzend wirken, ist dies nicht beabsichtigt.\nSollte eine angemessene Vorkehrung zur Unterstützung bei einer Behinderung erforderlich sein, sollten entsprechende Anfragen an die Talent Acquisition von Dexcom gesendet werden .\nDas jährliche Grundgehalt für diese Stelle liegt zwischen 103.530,00€ und 133.980,00€ brutto. Das endgültige Angebot hängt von deinen Qualifikationen, Kompetenzen und deiner Berufserfahrung ab.","description_format":"text","description_chars":8173,"description_truncated":false,"requirements":{"experience_years_min":13,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"German","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities","Home office"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Diabetes Devices"],"lifecycle":[{"event":"open","at":"2026-10-14T02:42:04Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":10,"expected_fill_days":45,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":149918,"is_top_pay":false},"html_url":"https://alion.io/job/dexcom-business-operations-partner-mfd","json_url":"https://alion.io/job/dexcom-business-operations-partner-mfd.json","meta":{"generated_at":"2026-10-15T18:28:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28033,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770814},"rest":"https://alion.io/mcp/rest/get_company?id=1770814"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdexcom-business-operations-partner-mfd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdexcom-business-operations-partner-mfd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdexcom-business-operations-partner-mfd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dexcom-business-operations-partner-mfd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdexcom-business-operations-partner-mfd"}]}