{"id":1584434,"url":"https://alion.io/job/dexterra-group-area-manager-2","title":"Area Manager","company":{"id":672837,"name":"Dexterra Group","domain":"dexterra.com","url":"https://alion.io/company/dexterra","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":95,"open_postings":138,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":135,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baltimore, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":56000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1752},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-30T13:06:21Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-03T01:09:56Z","board_verified":false,"closed_at":"2026-10-03T01:09:56Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"WHO ARE WE?\nDexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job - we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of.\nWork That Matters, People Who Care.\n WHAT’S THE JOB?\nAt Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.\nAs an Area Manager (Facility Management/Janitorial), reporting to the District Manager, you will provide full oversight of custodial services and leadership of our team of staff. In this role, you will be client facing and responsible for the successful execution of the scope of project as well as delivering on key deliverables for our company, including managing profit and loss, human resources, operational excellence, and the health and safety of our employees.\nYour work will include:\nClient Retention and Relationship Management:\nUnderstands that client retention is embedded as a daily process through thoughtful action and attitude, utilizing the Tenacity Client for Life methodology\nEnsures a visible Account-level presence to foster and maintain effective working relationships with all clients\nProactively identifies client needs and ensures timely delivery of solutions to maintain satisfaction and exceed expectations\nPerformance Management and Operational Excellence:\nCommunicates performance expectations clearly, monitors progress, and rewards achievements to ensure operational plans, goals, and budgets are met\nImplements best practices and continuous improvement initiatives to enhance service delivery and operational efficiency.\nConducts regular site visits to assess service quality and address client feedback effectively\nOversees resource allocation to ensure optimal staffing levels and efficient use of resources\n· Strategic Planning and Execution:\nDevelops and implements strategic account plans to align with company goals and client expectations\nMonitors key performance indicators (KPIs) and ensures corrective actions are taken as needed to achieve targets\nCollaborates with cross-functional teams to align operations with overall business strategy and client objectives\n· Leadership and Talent Development:\nActs as a talent scout, using networks to help identify, recruit, and vet proposed Dexterra team members\nEnsures succession plans are regularly reviewed and career growth is supported by personalized development plans\nMentors and coaches team members to foster professional growth and enhance performance\n· Health, Safety, and Compliance:\nPromotes a culture of safety by ensuring adherence to health and safety standards, company policies, and regulatory requirements\nConducts safety audits and collaborates with teams to mitigate risks and maintain a safe work environment\n· Financial Oversight:\nManages profit and loss for the account, ensuring financial targets are met without compromising quality\nConducts financial analyses to identify cost-saving opportunities and optimize budget management.\nWHO ARE WE LOOKING FOR?\n4+ years of proven experience in facility management, janitorial services, or related industries\nExtensive background in managing large-scale service operations\nStrong leadership and interpersonal skills with a client-centric approach\nAbility to inspire and lead diverse teams while fostering collaboration and accountability\nDemonstrated ability to manage budgets, analyze financial reports, and make data-driven decisions\nExpertise in financial planning and identifying cost-saving opportunities\nProficiency in relationship management, and operational execution\nStrong analytical and problem-solving skills to evaluate challenges and implement solutions\nExceptional communication and presentation skills for engaging stakeholders at all levels\nCommitment to maintaining workplace health and safety standards\n WHAT’S IN IT FOR YOU?\nBe part of an industry that's more important than ever!\nCareer advancement opportunities.\nWhereas other companies are downsizing, we are growing!\nBe #1 on day 1 by joining an industry leader.\nDexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.","description_format":"text","description_chars":5215,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-01T13:54:28Z"},{"event":"close","at":"2026-10-03T01:09:56Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/dexterra-group-area-manager-2","json_url":"https://alion.io/job/dexterra-group-area-manager-2.json","meta":{"generated_at":"2026-10-13T05:00:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7845,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672837},"rest":"https://alion.io/mcp/rest/get_company?id=672837"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdexterra-group-area-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdexterra-group-area-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdexterra-group-area-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dexterra-group-area-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdexterra-group-area-manager-2"}]}