{"id":3432557,"url":"https://alion.io/job/dhaka-technologies-sr-servicenow-developer","title":"Sr. ServiceNow Developer","company":{"id":3910328,"name":"Dhaka Technologies","domain":"dhakatechnology.com","url":"https://alion.io/company/dhaka-technologies","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":91000,"max_usd":178000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":737},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-10-29T01:18:56Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-03T21:16:56Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Title: Sr. ServiceNow Developer Work Arrangement: Onsite Location: Washington, DC 20002Employment Type: Contract Engagement Type: W2 or 1099 (No C2C) Final Interview: In Person\nPosition Summary Dhaka Technologies Limited Company (DTLC) is hiring a Sr. ServiceNow Developer on behalf of DC Public Schools (DCPS). DC Public Schools (DCPS) is seeking a full-time ServiceNow Senior Application Developer to support the development, administration, and ongoing enhancement of the district's ServiceNow platform within the Office of Data & Technology. This role will play a critical hands-on role in configuring, maintaining, and evolving ServiceNow to support district-wide business processes across multiple modules, including, but not limited to, Source-to-Pay (S2P), Human Resources Service Delivery (HRSD), IT Service Management (ITSM), IT Asset Management (ITAM), and other modules. The ideal candidate brings strong platform fundamentals, experience supporting enterprise workflows, and the ability to partner effectively with non-technical stakeholders across a large public-sector organization. The ServiceNow Application Developer will ensure solutions are scalable, user-centered, secure, and aligned to DCPS operational priorities, while supporting continuous improvement of service delivery across central office and school-based teams. Essential\nResponsibilities The ServiceNow Application Developer will: Serve as a primary administrator for the DCPS ServiceNow instance, supporting day-to-day service operations and maintenance. Configure and maintain ServiceNow applications, including forms, lists, workflows/flows, notifications and reporting. Support development and enhancement activities across multiple ServiceNow modules, including ITSM, HRSD, S2P, and other modules available. Design and maintain Service Catalog items and end-to-end workflows using Flow Designer, approvals, task routing, and notifications. Collaborate with business stakeholders to gather requirements, translate business needs into technical solutions, and recommend platform-aligned approaches. Coordinate with Office of Chief Technology Officer (OCTO) for development, changes and support. Ensure configurations follow ServiceNow best practices, prioritizing configuration over customization and maintaining upgrade readiness. Troubleshoot platform issues, resolve defects, and support continuous improvement through analysis and refinement of existing processes. Develop and maintain technical documentation, including configuration details, process flows, and user guidance. Partner closely with internal IT teams, vendors, and ServiceNow partners as appropriate. Minimum\nQualifications Bachelor's degree in information technology, Computer Science, a related field, or equivalent professional experience. Five or more years of hands-on ServiceNow administration experience, including ownership or co-ownership of a ServiceNow instance. Strong foundational knowledge of the ServiceNow platform, including: forms, lists, tables, and dictionary configuration; Business Rules, Client Scripts, UI Policies, and UI Actions; Roles and Access Control Lists (ACLs); update sets and platform administration. Proficiency in JavaScript for ServiceNow scripting (business rules, client scripts, UI policies) Demonstrated experience integrating ServiceNow with external systems via REST/SOAP APIs ITIL Foundation certification or equivalent ITSM process knowledge\nPreferred\nQualifications ServiceNow Certified Application Developer (CAD) preferred Experience with one or more ServiceNow application areas such as ITSM, HRSD, S2P, CSM, or SecOps. Experience building or supporting system integrations using REST APIs, Integration Hub, and data imports. Experience working in a public sector, K-12, education, or other highly regulated environment\nRequirements Required and Desired Skills Bachelor's degree in information technology, Computer Science, a related field, or equivalent professional experience. (Required, 15 years) Hands-on ServiceNow administration experience, including ownership or co-ownership of a ServiceNow instance. (Required, 10 years) Strong foundational knowledge of the ServiceNow platform, including: Forms, lists, tables, and dictionary configuration, Business Rules, Client Scripts. (Required, 8 years) Experience integrating ServiceNow with external systems via REST/SOAP APIs (Required, 8 years) ITIL Foundation certification or equivalent ITSM process knowledge (Required) Proficiency in JavaScript for ServiceNow scripting (business rules, client scripts, UI policies) (Required, 10 years) Knowledge on UI Policies and UI Actions, Roles and Access Control Lists (ACLs), Update sets and platform administration (Required, 8 years) ServiceNow Certified Application Developer (CAD) preferred (Highly desired) Experience with one or more ServiceNow application areas such as ITSM, HRSD, S2P, CSM, or SecOps (Required, 8 years) Experience building or supporting system integrations using REST APIs, Integration Hub, and data imports. (Required, 8 years) Experience working in a public sector, K-12, education, or other highly regulated environment (Required, 8 years) How to Apply Qualified candidates should email their resume to  with \"Sr. ServiceNow Developer\" in the subject line.","description_format":"text","description_chars":5313,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Government"],"lifecycle":[{"event":"open","at":"2026-10-29T01:18:56Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":1}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":5,"expected_fill_days":27,"reasons":["conf:3","agency","velocity","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/dhaka-technologies-sr-servicenow-developer","json_url":"https://alion.io/job/dhaka-technologies-sr-servicenow-developer.json","meta":{"generated_at":"2026-11-03T22:02:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":384,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3910328},"rest":"https://alion.io/mcp/rest/get_company?id=3910328"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdhaka-technologies-sr-servicenow-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdhaka-technologies-sr-servicenow-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdhaka-technologies-sr-servicenow-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dhaka-technologies-sr-servicenow-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdhaka-technologies-sr-servicenow-developer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3432557}},{"tool":"search_jobs","arguments":{"company":"dhakatechnology.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3432557},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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