{"id":1139347,"url":"https://alion.io/job/dhan-front-office-guest-relations","title":"Front Office & Guest Relations","company":{"id":180227,"name":"Dhan","domain":"dhan.co","url":"https://alion.io/company/dhan","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Keka","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":708},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Instagram","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-23T07:42:32Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T10:09:34Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Role Summary: \nRaise is built on this core philosophy - we will bring exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by launching an Investment & Trading platform - Dhan (www.dhan.co) in November 2021.\nAs a Front Office Associate, you will play a crucial role in creating a positive first impression for visitors and guests about the organisation. Your primary responsibility is to ensure the smooth and efficient operation of the reception and create a welcoming and professional atmosphere, being the first point of contact for employees, guests and visitors entering the office.\nExpected Responsibilities:\nTo warmly greet and welcome at reception in a professional and courteous manner. \nManage incoming calls and direct them to the appropriate department or personnel. \nAssist the administration in resolving guest instances by demonstrating a calm and composed demeanor. \nManage room and conference booking requests. \nPerform office duties related to ordering supplies, managing records and handling stock management \nAssist in organizing company events, meetings, and conferences. \nTo provide general administrative support, such as scheduling meetings, stock and supplies management, making travel arrangements and assisting HR and admin teams. \nExpected Skills: \n Bachelor’s degree in any field is mandatory. \n2-5 years proven experience as a receptionist, guest relations and administration. \nProficient in basic Microsoft office and telephone systems. \nGood communication with warm and professional tone \nAbility to multitask and prioritize tasks effectively. \nEnsure safety and hygiene standards of the reception area \nLocation: Goregaon West, Mumbai (Preference will be given to candidates residing in Mumbai’s Western suburbs).\nApply Now \nIf you believe in making great first impressions and enjoy being at the center of workplace energy, we’d love to hear from you\nWhy Join Raise?\nWe’re a certified Great Place to Work, and it shows in everything we do - from how we collaborate to how we celebrate wins. Our culture is built on growth, ownership, and mutual respect. At Raise, you’ll find a flat hierarchy, open conversations, and a team that values passion, humility, and speed over titles and bureaucracy.\nOur Values & Culture \nWe look for people who:\nAre obsessed with customer satisfaction.\nRespect their work, teammates, and users.\nValue speed, humility, and thoughtful action.\nPrefer quality over quantity.\nAre hands-on regardless of role or title.\nEmbrace ownership, discipline, and an entrepreneurial spirit.\nBelieve in less talk, more execution.\nAre passionate about the work they do.\nRaise is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace.\nAbout Raise Financial Services\nWe are building technology led financial products and infrastructure for India’s top 25Mn+ financially aware and literate users. Our product lines span investments, financing, insurance, payments, and wealth services. We will offer consumer products & services that cater to these users, and will offer the same technology & infrastructure to partners in the startup ecosystem willing to take the experience to everyone in India. Our focus is on 3 core aspects - build great products, deliver awesome experiences and provide exceptional customer services to our users.\nExplore more:\nCompany Website: www.raiseholding.co\nInvestment Platform: www.dhan.co\nInstagram Page - Life at raise","description_format":"text","description_chars":3532,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Capital Markets"],"lifecycle":[{"event":"open","at":"2026-09-23T09:56:26Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":24,"reasons":["conf:1","velocity","win:early","comp:junior"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dhan-front-office-guest-relations","json_url":"https://alion.io/job/dhan-front-office-guest-relations.json","meta":{"generated_at":"2026-09-24T13:53:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}