{"id":3418847,"url":"https://alion.io/job/dhl-bharat-senior-system-support-specialist","title":"Senior System Support Specialist","company":{"id":4443926,"name":"DHL BHARAT","domain":"dhlbharat.com","url":"https://alion.io/company/dhl-bharat","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indore, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":30000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Ansible","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"Docker","optional":false},{"name":"GCP","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"OpenShift","optional":false},{"name":"Podman","optional":false},{"name":"Python","optional":false},{"name":"ITIL","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-28T17:26:18Z","employer_posted_date":null,"last_verified_at":"2026-10-28T17:26:18Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Your IT Future, Delivered\n\nSenior System Support Specialist – Senior (Linux Services)\n\nWith a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.\n\nDigitalization. Simply delivered.\n\nAt IT Services, we are passionate about Linux. Our Linux Services team is continuously expanding. No matter your level of Principle System Support Specialist proficiency, you can always grow within our diverse environment.\n\nGrow together\n\nIn this role, you will support Linux-based systems across on‑premises data centers and cloud platforms, providing 2nd‑level incident, problem, and vendor escalation support. You will work closely with global teams, participate in infrastructure projects, and help drive automation, standardization, and cost efficiency.\n\nYour role includes:\n\nProviding 2nd‑level support for Linux server technologies, virtualization, and clustering\nActing as a subject matter expert for OS-level issues, service failures, and performance bottlenecks\nSupporting and tuning high availability and clustering solutions\nParticipating in global infrastructure and transformation projects\nCollaborating with internal teams and technology vendors\nAutomating operational tasks using Bash, Ansible, Python or similar tools\nSupporting hybrid cloud platforms (Azure, GCP, AWS)\nParticipating in rotational on-call support\n\nReady to embark on the journey Here's what we are looking for:\n\nBachelor's degree in Computer Science, Computer Engineering, or equivalent experience\n\n8+ years of hands-on Linux system administration experience\nStrong experience in enterprise infrastructure or data center environments\nFamiliarity with at least one cloud platform: Azure, GCP, or AWS\nExperience with clustering / high availability solutions\nKnowledge of containers and platforms such as Kubernetes, OpenShift, Docker, or Podman is a plus\nGood understanding of networking concepts and firewalls\nStrong scripting skills (Bash, Python, Ansible)\nInterest in using AI tools to improve automation and operational efficiency\nStrong troubleshooting and communication skills\nAbility to work independently in a global, multicultural environment\nKnowledge of ITIL, ServiceNow, or change management is an advantage\n\nWhy join us\n\nHigh-impact role supporting mission-critical global platforms\nOpportunity to influence automation, standards, and platform direction\nExposure to large-scale enterprise Linux and cloud environments\nGlobal collaboration while being based in Indore's fast-growing IT ecosystem\n\nAn array of benefits for you:\n\nHybrid work arrangements to balance in-office collaboration and home flexibility.\nMedical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.\nIn House training programs: professional and technical training certifications.","description_format":"text","description_chars":3312,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Information Technology","Web Design"],"lifecycle":[{"event":"open","at":"2026-10-28T20:09:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":7,"expected_fill_days":29,"reasons":["seen:7","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/dhl-bharat-senior-system-support-specialist","json_url":"https://alion.io/job/dhl-bharat-senior-system-support-specialist.json","meta":{"generated_at":"2026-11-05T06:47:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8487,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4443926},"rest":"https://alion.io/mcp/rest/get_company?id=4443926"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdhl-bharat-senior-system-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdhl-bharat-senior-system-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdhl-bharat-senior-system-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dhl-bharat-senior-system-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdhl-bharat-senior-system-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3418847}},{"tool":"search_jobs","arguments":{"company":"dhlbharat.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3418847},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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