{"id":1963246,"url":"https://alion.io/job/dhl-global-operations-it-program-manager-mfx","title":"Global Operations IT Program Manager (m/f/x)","company":{"id":185428,"name":"DHL","domain":"dhl.com","url":"https://alion.io/company/dhl-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":78,"open_postings":266,"ghost_share":0,"stale_share":0.887,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bonn, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":92000,"max_usd":164000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T13:58:06Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-11T03:23:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"BE AN ESSENTIAL PART OF EVERYDAY LIFE\nPosition: Global Operations IT Program Manager\nContract Type: Permanent\nTravel Required: less 20%\nLocation: Europe/UKI (Bonn, Germany Preferred)\nAt DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.\nJoin DHL Supply Chain as Global Operations IT Program Manager and take ownership of globally significant WMS growth, transformation, and strategic customer programs. This role turns GOPS IT priorities into an executable global roadmap, driving portfolio governance, investment prioritization, cross-regional alignment, and measurable business outcomes. The role leads through influence across regional IT teams, product owners, solution architects, delivery organizations, and senior stakeholders to accelerate standardization, reuse, automation, and scalable WMS delivery.\nYour key responsibilities include:\nGlobal WMS Growth Strategy & Governance\nOwn and drive the GOPS IT WMS Growth roadmap, ensuring alignment with Group strategy, global IT standards, regional priorities, and customer growth opportunities. \nLead portfolio governance and prioritization across strategic WMS initiatives, balancing business value, delivery capacity, technology readiness, and investment priorities. \nDrive global standardization and adoption of scalable WMS capabilities, reusable solution components, and common delivery practices across regions. \nPartner with product owners, Centers of Excellence, solution architects, regional IT teams, and delivery organizations to industrialize and scale WMS delivery. \nGovern reuse opportunities across customer pursuits, implementations, and transformation programs to improve speed, quality, consistency, and cost efficiency. \nGlobal Pursuits & Strategic Customer Programs\nLead the GOPS IT workstream for strategic global customer pursuits requiring multi-region, multi-product, or complex WMS solution alignment. \nGovern IT solution consistency across regions, ensuring alignment to standards, operating models, delivery assumptions, and support structures. \nPartner with commercial, solution design, regional IT, product, and delivery teams to shape scalable customer-facing technology approaches. \nStrategic Transformation & Automation\nLead strategic transformation initiatives focused on WMS scalability, automated testing, configuration automation, AI-enabled quality practices, and operational efficiency. \nDefine transformation roadmaps, success measures, adoption plans, and governance mechanisms for priority automation and digitalization initiatives. \nConvert lessons learned from strategic pursuits and implementations into reusable practices, templates, and governance standards. \nExecutive Stakeholder Management & Decision Support\nServe as a trusted advisor to GOPS IT leadership on WMS growth, transformation, strategic pursuits, and cross-regional execution risks. \nInfluence regional IT leaders, product teams, business stakeholders, and delivery organizations to align around common priorities and global standards. \nProvide concise executive communications, portfolio updates, strategic briefings, investment options, risk assessments, and governance materials. \nWhat are we looking for from you?4+ years of experience in strategic IT program leadership, portfolio governance, supply chain technology, WMS, or global transformation roles. \nStrong understanding of warehouse management systems, supply chain IT operating models, solution architecture, implementation lifecycles, and enterprise technology governance. \nProven ability to lead complex, cross-functional, multi-region initiatives through influence within matrixed organizations, aligning regional IT teams, product owners, solution architects, delivery organizations, and senior business stakeholders toward common objectives. \nAbility to translate strategic priorities into executable roadmaps, investment cases, governance models, delivery plans, and measurable business outcomes. \nStrong executive communication skills, including the ability to prepare decision materials, business cases, strategic recommendations, and leadership briefings. \nExperience driving standardization, reuse, automation, continuous improvement, or transformation initiatives across large-scale IT environments. \nWhy This Role Matters\nThis role provides global leadership, governance, and strategic execution across WMS Growth & Portfolio Strategy, Strategic Transformation & Automation, and Global Customer Pursuits. It strengthens cross-regional alignment, accelerates reuse and standardization, improves delivery scalability, and converts GOPS IT priorities into measurable business outcomes.\nWhat you'll need to do next?\nIf you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.\nWe will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.\nThe Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.","description_format":"text","description_chars":5727,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-06T16:26:20Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/dhl-global-operations-it-program-manager-mfx","json_url":"https://alion.io/job/dhl-global-operations-it-program-manager-mfx.json","meta":{"generated_at":"2026-10-11T05:01:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4370,"day_limit":5000,"remaining_today":630,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":185428},"rest":"https://alion.io/mcp/rest/get_company?id=185428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdhl-global-operations-it-program-manager-mfx"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdhl-global-operations-it-program-manager-mfx"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdhl-global-operations-it-program-manager-mfx"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dhl-global-operations-it-program-manager-mfx\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdhl-global-operations-it-program-manager-mfx"}]}