{"id":3510878,"url":"https://alion.io/job/dhl-it-manager","title":"It Manager","company":{"id":185428,"name":"DHL","domain":"dhl.com","url":"https://alion.io/company/dhl-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":78,"open_postings":410,"ghost_share":0.01,"stale_share":0.839,"repost_share":0.034,"time_to_fill_p50_days":28,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Accra, Ghana"],"countries":["GH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":77000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2356},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-30T00:00:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.\nWho finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company.- DHL Global Forwarding has an opening for a IT Manager in Accra, Ghana. Implement IT plans and processes to drive functional priorities and deliver systems/ applications development, hardware acquisition and integration requirements in line with overall business strategy and objectives, and Group guidelines and policies.\nJoin us in connecting people and improving lives!\nIn this IT Manager position\n\nImplement IT plans and processes to deliver systems/ applications development, hardware acquisition and integration requirements\nConduct complex business requirements reviews and formulate logical statements of business requirements\nDeploy system process analysis tools and methods, analyze and document business processes and metrics, and identify improvement opportunities to streamline and automate processes and functions\nIdentify/ document ways in which applications/ systems interact to support business processes\nDevelop selection evaluation criteria based on identified product requirements for tasks and processes and/ or prepare specifications for writing of programs\nDevelop and provide guidance to others to prepare functional designs, and evaluate risks and benefits of alternate designs\nCalculate cost/ benefit of potential actions or solutions to establish their viability and ROI, and assess project impact of system changes on users, and internal and external customers and stakeholders\nDevelop and coordinate software testing and debugging plans to ensure functionality and quality, and provide advice on tools for testing/ training and new methodologies\nCreate detailed test plans and scripts based on functional requirements and execute test scripts using testing tools\nContribute to future-oriented plans and recommendations for functional design initiatives\nScan and analyze marketplace, industry, company, vendor products, and services, etc. to stay updated with technology trends and best practices\nInfluence and facilitate communication between business and IT from initial requirements to final implementation to seek agreements and commitment\nResolve and analyze issues in day-to-day delivery and implement practices for IT focusing on increasing effectiveness and efficiency\nProvide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed.\n\nStakeholders\n\nConvince other subject matter experts to accept new concepts, practices, and approaches\nMay cooperate with and coordinate 3rd parties e.g. external service providers\nBuild strong, trusting cross-functional relationships with DHL managers\nUnderstand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders\nProvide technical guidance to line managers and employees\n\nManagement Responsibility\n\nIndividual contributor who may manage two or fewer employees\nMay direct the work of other lower level professionals or manage processes and programs\nCoach, review and delegate work to lower level professionals\n\nNow, here is what we need from you!\nEducation Level\n\nBachelor’s Degree\n\nExperience Level\n\nmore than 6 years\n\nWe offer:\n\nOpportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.\nPossible further career development\nCompetitive salary\n\nWhy join DHL Global Forwarding?\nWe are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html\nOur TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.\nWe aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:\n\nThe largest global network with more than :30,000 passionate employees\nThe most efficient processes and fastest response times\nThe best solutions and best customer service\n\nOur Vision: The Logistics Company for the World.\nOur Mission: Excellence. Simply Delivered.\nOur Purpose: Connecting People, improving lives.\nOur Values: Respect & Results\nOur Goals: Employer, Provider, and Investment of Choice, Living Responsibility\nDHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.\n<","description_format":"text","description_chars":5393,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Warehousing","Courier Services"],"lifecycle":[{"event":"open","at":"2026-10-30T07:59:30Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["seen:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/dhl-it-manager","json_url":"https://alion.io/job/dhl-it-manager.json","meta":{"generated_at":"2026-11-01T08:36:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13387,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":185428},"rest":"https://alion.io/mcp/rest/get_company?id=185428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdhl-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdhl-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdhl-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dhl-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdhl-it-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3510878}},{"tool":"search_jobs","arguments":{"company":"dhl.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3510878},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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