{"id":3217485,"url":"https://alion.io/job/dhl-payroll-manager-for-hr-services","title":"Payroll Manager for HR Services","company":{"id":185428,"name":"DHL","domain":"dhl.com","url":"https://alion.io/company/dhl-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":78,"open_postings":380,"ghost_share":0.011,"stale_share":0.818,"repost_share":0.037,"time_to_fill_p50_days":27,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Heredia, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":112000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":7681},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-24T23:07:23Z","employer_posted_date":"2026-10-24","last_verified_at":"2026-10-28T14:47:33Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We’re hiring: Payroll Manager, Americas\nAre you an experienced payroll leader ready to shape service delivery across multiple countries? We are looking for a Payroll Manager to lead the delivery and continuous improvement of payroll services across the Americas. This is an opportunity to oversee complex, multi-country operations while driving greater accuracy, efficiency, standardization, automation, and compliance. In this role, you will: Lead the delivery of payroll, Time & Attendance, and Employee Data Administration services\nManage and develop teams led by Supervisors and Team Leaders\nDrive operational excellence through automation, standardization, process management, and strong controls\nMonitor service quality, KPIs, SLAs, compliance, and customer experience\nPartner with senior business leaders across multiple countries and business units\nManage relationships with external providers and support vendor negotiations\nIdentify and develop new business opportunities within the HR Services strategy\nContribute to budget planning and delivery\n\nWhat will help you succeed?\n8+ years of relevant payroll or HR services experience\nStrong multi-country payroll experience, ideally across the Americas\nExperience leading medium-sized teams in a Shared Service Center environment\nDeep understanding of payroll legislation across multiple countries\nStrong stakeholder-management experience at senior and executive levels\nPrevious budget-management experience\nBachelor’s degree\nFluency in English and Spanish\nPortuguese is an advantage\n If you are passionate about building high-performing teams, improving payroll services, and delivering an excellent employee experience, we would be happy to hear from you. Ready for your next leadership challenge? 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