{"id":3748737,"url":"https://alion.io/job/dhl-pm-customs-supervisor","title":"PM Customs Supervisor","company":{"id":185428,"name":"DHL","domain":"dhl.com","url":"https://alion.io/company/dhl-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":77,"open_postings":470,"ghost_share":0.013,"stale_share":0.86,"repost_share":0.03,"time_to_fill_p50_days":28,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kastrup, Denmark"],"countries":["DK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T10:16:23Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T07:56:42Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"PM Customs Supervisor\nLead Customs Operations at the World's Most International Company\nAt DHL Aviation, we're looking for a PM Customs Supervisor to lead our evening customs production operation at Copenhagen Airport.\nIn this role, you'll lead a team of Customs Agents responsible for export, import and transit processes. You'll develop and support your team while ensuring smooth operations, compliance, and excellent service in a fast-paced environment.\nReporting to the Customs Production Manager, you'll play a key role in driving operational performance, employee engagement, and continuous improvement.\nKey Responsibilities\n Lead, coach, and develop a team of Customs Agents\n Create a positive and high-performing team culture\n Coordinate daily customs operations across Import, Export, and NCTS\n Monitor productivity, quality, and service KPIs\n Ensure compliance with customs regulations and internal procedures\n Drive continuous improvement initiatives\n Collaborate with stakeholders across Customs, Operations, Aviation, and Customer Service\n What We're Looking For\nYou're a strong people leader who enjoys developing others and creating engagement while delivering results.\nYou bring:\n Leadership experience in an operational environment\n Strong coaching and communication skills\n Fluency in Danish and English\n A structured and solution-oriented approach\n Great stakeholder management skills\n Confidence working with IT systems and reporting tools\n Customs Experience is an Advantage\nExperience within one or more of the following areas is beneficial:\n Customs operations\n Import and Export declarations\n NCTS / Transit procedures\n Customs compliance\n Whether your background is primarily leadership or customs-focused, your ability to motivate people and drive performance is what matters most.\nWorking Hours\n 37 hours per week\n Primarily Monday-Friday evening shift (14:00-00:30)\n Occasional flexibility, weekend, and holiday coverage may be required\n Why DHL Aviation?\nA leadership role with real impact\nStrong career and development opportunities\nA supportive leadership team\nAn international work environment\nA culture built on Respect & Results\nThe opportunity to shape the future of customs operations\nAt DHL Aviation, teamwork drives our success. Recognized as one of Denmark’s best workplaces, we thrive on diversity, respect, and results. We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills, and experience. We empower our people with a safe, healthy environment to deliver excellence. And with DPDHL’s mission for zero CO2 emissions by 2050 - including planting one million trees annually - we’re building a sustainable future together.\nApplication\nApplication Deadline: November 20th 2026. Interviews will be conducted on an ongoing basis.\nStart Date: As agreed.\nQuestions?\nIf you have any questions regarding the position, please contact:\nNikolas Hansen, Customs Production Manager, +45 32 48 48 30","description_format":"text","description_chars":3034,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Danish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Warehousing","Courier Services"],"lifecycle":[{"event":"open","at":"2026-11-04T14:27:24Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":28,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/dhl-pm-customs-supervisor","json_url":"https://alion.io/job/dhl-pm-customs-supervisor.json","meta":{"generated_at":"2026-11-08T09:01:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19590,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":185428},"rest":"https://alion.io/mcp/rest/get_company?id=185428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdhl-pm-customs-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdhl-pm-customs-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdhl-pm-customs-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dhl-pm-customs-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdhl-pm-customs-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3748737}},{"tool":"search_jobs","arguments":{"company":"dhl.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3748737},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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