{"id":4249611,"url":"https://alion.io/job/dhl-warehouse-operations-clerk","title":"Warehouse Operations Clerk","company":{"id":185428,"name":"DHL","domain":"dhl.com","url":"https://alion.io/company/dhl-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":77,"open_postings":499,"ghost_share":0.016,"stale_share":0.85,"repost_share":0.036,"time_to_fill_p50_days":29,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burton upon Trent, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T11:36:38Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T08:42:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Pay Rate: £26, 310.29\nGrade: RCS O\nContract Type: Permanent (Full-Time)\nShift patterns: 37.5 hours per week, Monday - Friday rotational 6am - 2pm and 2pm - 10pm (Occasional weekend or night cover may be required)\nLocation: Burton-on-Trent - DE14 2WT\nAre you organised, proactive and enjoy working in a fast-paced environment?\nWe're looking for an enthusiastic Operations Clerk to play a key role in keeping our day-to-day operations running smoothly.\nFrom coordinating orders and supporting drivers to dealing with customer queries, you'll be at the heart of ensuring our operation runs efficiently and effectively.\nA TYPICAL DAY MAY INVOLVE\nAccurately processing all goods-in and goods-out orders, ensuring these are completed in a timely and efficient manner\nHandling customer and operational queries, providing effective support alongside general admin duties\nMaintaining stock accuracy and integrity, investigating and solving discrepancies where necessary\n\nPreparing and issuing driver paperwork and relevant operational documentation to support the smooth running of daily operations\nTHIS ROLE WOULD SUIT PEOPLE WHO\nPrevious administrative experience, ideally gained within a warehouse or supply chain environment\n\nProven customer service experience from a similar role\nStrong IT literacy, confident using Microsoft Office; experience using SAP is desirable\n\nExcellent communication skills with strong attention to detail\n\nAbility to work accurately, prioritise tasks, and support a fast-paced operational team\n\nWHY JOIN US?\nJoin our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution\nFree confidential 24/7 GP consultations\nHundreds of retail and lifestyle discounts\nAffordable loans, savings schemes and free mortgage advice\nVisit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more\nWHO WE ARE\nWe're the global leaders in supply chain management with 188,000 people in over 50 countries. 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