{"id":2462726,"url":"https://alion.io/job/diabolocom-project-manager-2","title":"Project Manager","company":{"id":53115,"name":"Diabolocom","domain":"diabolocom.com","url":"https://alion.io/company/diabolocom","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":10,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":391},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T15:25:38Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-18T22:38:48Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Founded in 2005, Diabolocom is a leading European provider of AI-first, cloud-based contact centre (CCaaS) and customer experience (CX) solutions that help companies deliver seamless, personalised customer experiences at scale. The platform combines proprietary, purpose-built AI technology for customer service, native telecom infrastructure, and deep CRM integrations to automate tasks, elevate data quality, and empower agents across all customer touchpoints.\nDiabolocom is a financially robust technology company, entirely self-financed and debt-free. We have achieved healthy, profitable, and controlled growth, focused on building an independent, resilient, and international company designed for long-term success.\nThe quality of our solutions and the mastery of our sovereign infrastructures now enable us to secure major tenders with key accounts. These recent successes put us on a clear trajectory to double our revenue within 2 years and quadruple it within 4 years.\nTrusted by 400+ clients and solidly established in Europe, we are accelerating our international expansion, having recently opened offices in the United States, Canada, Brazil, and the United Arab Emirates, as we continue to build a lasting global presence.\nWe are now transitioning from a \"build\" phase to a \"scale\" phase.\nOur ambition is clear: to become a global technology player that is financially sound, operationally demanding, and strategically sustainable.\nAbout the Role:\nDiabolocom is looking for a confirmed Project Manager to join our dynamic team in Paris. You play a key role in deploying our solution for our most strategic clients.\nYou lead end-to-end projects across both Build and Run phases, for clients spanning a variety of industries (retail, healthcare, real estate, etc.) and are in charge of all the projects lifecycles: scoping, solution configuration (contact center, AI…), integration with the client's IT ecosystem (CRM, business tools), testing phases, go-live, and continuous optimization.\n\nYou drive project governance by defining milestones, managing risks, and ensuring commitments are met across quality and timelines.\n\nYou own the telecom aspects of your projects: number allocation, portability, and regulatory changes from ARCEP…\n\nYou manage client relationships at a strategic level, lead steering committees to keep projects on track and stakeholders aligned.\n\nYou bring expert recommendations grounded in industry best practices to continuously optimize the performance of deployed solutions.\n\nYou act as a trusted expert advisor, bringing best-practice recommendations to continuously optimize the performance of deployed solutions.\n\nYou collaborate closely with Sales, Product, Technical, and Customer Operations teams to ensure seamless project delivery.\n\nYou actively contribute to internal process improvements, helping the team get better with every project.\n\nWhat we are looking for:\nExperience in SaaS solution implementation.\n\nHands-on experience managing direct client relationships and navigating complex stakeholder environments.\n\nEngineering degree with solid project management experience , ideally gained within a Cloud software vendor or fast-growing tech company.\n\nA genuine client-first mindset combined with sharp organizational skills and a structured approach to delivery.\n\nA strong interest in web technologies and a natural ability to collaborate cross-functionally with internal teams.\n\nExcellent written and verbal communication skills in both French and English\n\nHere is a list of what you’ll enjoy at Diabolocom:\nYou'llinteract directly with clients across a wide range of industries.\n\nYou'll take full ownership of project management, from understanding client needs to delivering the solution.\n\nYou’ll be part of a company at a pivotal moment of strong growth, with clear opportunities for rapid professional advancement and career development.\n\nYou’ll have the chance to impact and contribute to a multicultural, international scale-up environment.\n\nYou’ll benefit from a complete onboarding to achieve expert-level product knowledge, understand our teams, and immerse yourself in our high-performance culture!\n\nOur office is based right in the heart of Paris, 100 meters from the Opera Garnier!\n\nYou’ll have first-choice IT equipment to maximise your productivity.\n\nRemote friendly: up to 2 days per week after the trial period, promoting a balanced work environment.\n\nLunch vouchers: 11 €/day on your Swile card.\n\nHigh-impact team building events to destinations like Corsica, Marrakesh, Djerba, …\n\nAn opportunity to be a part of the team that is large enough to have established processes and success, but also lean enough for you to have a tangible and immediate impact on the organisation’s success!\n\nDoes this opportunity to accelerate your career in a global scale-up appeal to you? Let’s talk! We’d love to hear your story!\nRecruitment process:\nCall/ visio with a Talent Acquisition Manager\n\nVisio with a Senior Project Manager or a Team Lead\n\nOnsite interview: use case, meeting with Audrey, Project Manager Lead and Constance, Head of Customer Operations and fit interview with one or two people of the Project Team.","description_format":"text","description_chars":5178,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false}]},"benefits":["Remote friendly"],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Speech & Audio AI","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-13T17:43:13Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":33,"reasons":["conf:1","stale_co","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/diabolocom-project-manager-2","json_url":"https://alion.io/job/diabolocom-project-manager-2.json","meta":{"generated_at":"2026-10-18T22:59:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25550,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53115},"rest":"https://alion.io/mcp/rest/get_company?id=53115"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdiabolocom-project-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdiabolocom-project-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdiabolocom-project-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/diabolocom-project-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdiabolocom-project-manager-2"}]}