{"id":3102466,"url":"https://alion.io/job/diabolocom-senior-infrastructure-solutions-architect","title":"Senior Infrastructure Solutions Architect","company":{"id":53115,"name":"Diabolocom","domain":"diabolocom.com","url":"https://alion.io/company/diabolocom","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":83,"open_postings":8,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paris, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":129000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-10-22T16:07:40Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T13:59:55Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Diabolocom is a leading European sovereign cloud contact center (CCaaS) and customer experience platform, trusted by more than 400 companies across 60+ countries for business-critical customer operations.\nOur technology combines proprietary AI, a private cloud and native telecom infrastructure. Unlike many SaaS platforms built primarily on public-cloud services, we operate our own production environments and manage the underlying infrastructure across networking, connectivity, virtualization, physical infrastructure, telecom and distributed systems.\nThe role\nWe are looking for a Senior Infrastructure Solutions Architect with a strong infrastructure engineering background to design end-to-end technical solutions for our largest enterprise customers.\nYou will work at the intersection of our Infrastructure organization and complex customer environments, translating enterprise requirements into architectures that meet demanding security, performance and connectivity needs while remaining scalable and aligned with our platform.\nYou will work closely with our Infrastructure engineers and technical experts to develop and validate architecture options, assess trade-offs and then explain and defend the proposed solutions with customers.\nThe role covers both presales and implementation phases. You will own architecture and design, while our Infrastructure teams remain responsible for implementation.\nWhat you will do\nLead technical discovery and design end-to-end infrastructure solutions for complex enterprise projects\n\nDevelop architecture options, assess trade-offs and validate designs with our Infrastructure experts\n\nWork directly with enterprise customers to understand requirements, explain and defend technical decisions, and challenge requests when a simpler or more sustainable solution is appropriate\n\nSupport Presales on complex technical opportunities and RFPs\n\nStay involved during implementation to ensure delivery remains aligned with the agreed architecture\n\nCreate clear architecture documentation, procedures and reusable technical knowledge.\n\nWho we are looking for\nWe are looking for a senior infrastructure engineer or architect with deep technical expertise across complex, on-premise environments and the ability to operate confidently with enterprise customers.\nYou can look beyond individual technologies to understand an infrastructure landscape as a whole, identify constraints and dependencies, and design coherent end-to-end solutions. You are equally comfortable discussing architecture with engineers and presenting, defending or challenging technical decisions with senior customer stakeholders.\nWhat you bring\nStrong background in infrastructure engineering and architecture, with deep hands-on understanding of on-premise environments\n\nSolid expertise across networking, connectivity, virtualization and physical infrastructure, combined with a broad understanding of cloud, security, integrations and distributed systems\n\nProven ability to design end-to-end infrastructure architectures, evaluate trade-offs and turn complex requirements into technically sound solutions\n\nExperience working directly with enterprise customers on technical discovery, architecture and solution design\n\nAbility to communicate complex technical decisions with clarity and credibility, including challenging requirements when necessary\n\nStrong technical documentation skills\n\nFluent French and strong professional English.\n\nNice to have\nExperience with CCaaS, contact center or enterprise communications\n\nVoice or telecom expertise\n\nSecurity and compliance knowledge\n\nExperience designing solutions for large French enterprises.\n\nYour impact\nYou will take technical ownership of the architecture behind some of Diabolocom’s largest enterprise projects, including environments supporting thousands of contact center agents.\nYour job is to make complex requirements technically workable: understand the customer environment, identify constraints, design the architecture, evaluate trade-offs with our engineers and defend the final solution with the customer.\nAs you build expertise in our platform, you will independently lead architecture work across enterprise opportunities and implementations, from technical discovery and RFPs through design validation and delivery.\nYour impact will be visible in the projects we win, the architectures we deploy and our ability to scale enterprise delivery without compromising the technical foundations of the platform.\nWhy Diabolocom?\nWork on infrastructure you can actually see\nAround 95% of our production infrastructure runs on our own hardware across several European data centers. We operate our own private cloud and manage the layers underneath it, from physical infrastructure and virtualization to networking, connectivity and telecom.\nFor an infrastructure architect, this means working with the full stack rather than designing exclusively through public-cloud abstractions.\nDesign for real enterprise scale\nYou will work on business-critical communication platforms supporting thousands of users, with demanding requirements around availability, network connectivity, security, integrations and performance.\nThese are not theoretical architecture exercises. The solutions you design will be built, operated and used in production by major enterprise customers.\nStay at engineering depth\nThe role sits within Infrastructure, not Presales.\nYou will design alongside the engineers who operate our platform, challenge architecture choices with people who understand the systems in depth, and stay involved as your designs move into production.\nJoin at a point of global expansion\nDiabolocom already supports more than 400 companies across 60+ countries. As we move further into the enterprise market and expand internationally, the scale and complexity of the infrastructure problems we need to solve are increasing.\nYou will help define how our platform supports the next generation of large enterprise deployments while keeping the architecture scalable, secure and operationally sustainable.\nLogistics\nParis, France\nHybrid model: minimum 3 days/week onsite\nEquipment: choose your preferred setup (Mac/Linux + monitors)\nLunch vouchers\nNavigo: 50% of the monthly pass reimbursed\nOne more thing\nYou do not need to have held the exact title of Solutions Architect before.\nSome of the strongest candidates for this role may come from infrastructure engineering or architecture backgrounds and have gradually taken on broader solution design, technical ownership or customer-facing responsibilities.\nIf you have deep infrastructure expertise, can think beyond a single technical domain and are ready to apply that experience to complex enterprise architecture, we would like to hear from you, even if your background does not match every requirement above.","description_format":"text","description_chars":6832,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Unified Communications","Speech & Audio AI","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-10-22T17:52:59Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":75,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/diabolocom-senior-infrastructure-solutions-architect","json_url":"https://alion.io/job/diabolocom-senior-infrastructure-solutions-architect.json","meta":{"generated_at":"2026-10-28T16:06:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21699,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":53115},"rest":"https://alion.io/mcp/rest/get_company?id=53115"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdiabolocom-senior-infrastructure-solutions-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdiabolocom-senior-infrastructure-solutions-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdiabolocom-senior-infrastructure-solutions-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/diabolocom-senior-infrastructure-solutions-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdiabolocom-senior-infrastructure-solutions-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3102466}},{"tool":"search_jobs","arguments":{"company":"diabolocom.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3102466},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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