{"id":3566812,"url":"https://alion.io/job/diaceutics-client-director","title":"Client Director","company":{"id":2630409,"name":"Diaceutics","domain":"diaceutics.com","url":"https://alion.io/company/diaceutics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Education","role_family":"Education","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Troy, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":58000,"max_usd":132000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":57},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T11:18:20Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-02T11:24:58Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Diaceutics PLC is a diagnostic-driven therapy commercialization company. For 20 years we have built the intelligence and engagement solutions that help biopharma see where eligible patients are emerging, engage the HCPs and labs shaping treatment decisions, and move faster from diagnostic activity to therapy adoption. The therapies we support touch 1 in 10 American lives - 30 to 40 million patients a year - across 700+ diagnostic-driven therapies, backed by a network of 600+ US labs and clients including AbbVie, AstraZeneca, GSK, Novartis, Pfizer and Roche.\nOur portfolio brings together Intelligence Solutions (Signal, Insight Services, and Practice Gaps launching soon) and Engagement Solutions (Physician Engage, Expert Exchange, Lab Engage, Scientific Engagement, Precision Medicine Educators), connected through Relay - a partnership model built for precision medicine - and powered by the DXRX platform and Reveal engine.\nWe are headquartered in Jersey City, NJ (US) and Belfast, UK, and we are moving into our next chapter under a Precision for All ambition: a future where every eligible patient is identified, diagnosed and receives the right therapy at the right time.\nPosition Summary\nAs a Client Director at Diaceutics PLC, you will play a pivotal role in establishing and nurturing relationships with key clients to drive business growth and ensure the successful implementation of precision medicine diagnostic and commercialization strategies.\nIn this fast-paced role you will work closely with cross-functional teams to understand client needs, provide tailored solutions, and ensure the seamless execution of projects that contribute to improved patient outcomes and the advancement of precision medicine.\nWhat you'll be doing:\nAchieve quarterly and annual sales targets like ARR (Annual Recurring Revenue), ACV (Annual Contract Value) and net revenue retention by maintaining and expanding relationships within targeted key accounts for existing and new diagnostic-driven therapies across different disease areas supporting our market expansion into Precision For All.\nServe as the primary point of contact for all stakeholders in key accounts and/or new logos, understanding their goals, challenges, and needs to develop long lasting trusted partnerships based on a continuos account value building.\nRegularly engage with clients to provide updates, gather feedback, and identify opportunities for collaboration.\nCreate executive-level alignment that results in repeat and expanded engagements\nCollaborate with internal teams to develop and execute multi-year comprehensive account plans that drive ARR expansion, in alignment with client objectives and Diaceutics' offerings.\nIdentify and mitigate churn risk before it materializes and nsure upselling opportunities are identified for each subscription.\nIdentify growth opportunities within key accounts and develop strategies to maximize revenue, ARR and market share.\nDrive new logo acquisition by proactively identifying and qualifying target biotech accounts, engaging key decision-makers, and converting opportunities into new client partnerships and recurring revenue.\nLeverage data-driven insights to drive informed decisions and ensure the successful execution of account plans.\nDraft, present and review business proposals and statements of work with clients.\nWork closely with cross-functional teams, including Solution Consultant, Client Success, Client Services and Marketing to deliver exceptional client solutions.\nStay informed about industry trends, regulatory changes, and advancements in precision medicine.\nCommunicate effectively with clients, providing updates, reports, and addressing inquiries promptly.\nParticipate in internal and external meetings, conferences, and workshops to represent Diaceutics' capabilities.\nWhat we're looking for:\nPeople Skills: Proven sales experience in Oncology, Clinical Diagnostics and Precision Medicine; selling data and / or consulting services. The ideal candidate will have experience in selling complex, high value services, data analytics and strategic planning products into commercial teams at biopharmaceutical organisations. The candidate should be able to work in an organized and detailed- oriented manner and should be comfortable influencing without authority across brand, medical, and diagnostics functions\nAI Fluency: Familiarity with using AI tools across the sales process-from account research and prospecting to meeting preparation, coaching, and follow-up-to improve productivity, personalize client engagement and progress opportunities, while applying sound judgement and protecting confidential information.\nCustomer Service / External Impact: Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels with the ability to establish and maintain successful networks. Proven experience in B2B selling in pharma and/or biotech. Proven experience in delivering customer delight. Strong active listening skills to understand client needs, confidence and professionalism in client interactions. Proven experience navigating complex, multi-stakeholder pharma buying groups.\nBusiness Development: ability to prospect, qualify potential leads, expand the stakeholder network within existing key accounts, engage with new customers and progress the engagement to a successful sale. The ideal candidate is a strategic thinker, identifying growth opportunities and potential challenges.\nDecision-Making: Ability to lead customer engagement and presentations. Ability to rapidly uncover needs and position strong solutions, influencing decision makers. Ability to negotiate.\nInitiative and Independence: Strong strategic mindset with the ability to plan and execute and manage accounts to drive future business opportunities. Experience building and executing account plans is essential. Strong experience in pipeline management (CRM hygiene). Strong team player attitude, collaborating effectively with product, marketing and customer success teams.\nSuccess Indicators\nTrusted advisor status with senior pharma stakeholders\nStrong ownership and accountability for account outcomes\nAccurate and reliable forecasting and disciplined pipeline development\nClear account strategies with defined expansion hypotheses\nStrong internal alignment across delivery, data, and leadership\nConsistent identification of growth and risk signals\nSustainable revenue growth without discount-led sellingHigh-quality opportunity qualification and prioritization\nLife at Diaceutics\nCulture is a powerful driver of Diaceutics’ success and growth. Our culture is an outcome of our ‘One Diaceutics’ Behaviors. These behaviors set out a promise and an expectation of what it means to work at - and with - Diaceutics.\nWe exist because we Care Deeply about our patients and customers. To Be Bold, we pioneer, we innovate, and we think big. We take responsibility, and we are driven and determined to Make an Impact. We prioritize collective success and when we win, we Succeed Together. We are excited by change and driven by progress. We Don’t Stand Still.\nWe are a multi-cultural, diverse team spanning 16 countries around the world. All of our employees work remotely or in a hybrid model, collaborating together as a global community.\nWe hire smart, fun people who care about our mission and about each other. Some interesting points about us:\n· Training and development opportunities\n· Remote, Virtual Working and Hybrid Working based on location to offices\n· Flexible Working incl. Flex Day Program\n· Share Incentive Plan\n· Increase of Annual Leave with tenure\n· Pension\n· Healthcare (including Vision and Dental) and Additional Benefits\n· Life Insurance\n· Group Income Protection\n· Enhanced Maternity and Sick Pay Provisions\n· Robust Performance Management Framework and Individual Growth Plan\n· Attractive Staff Referral Scheme\n· Dedication to a positive working culture with regular health and wellbeing activities and an annual company get-together\nWe are an equal opportunities employer and welcome applications from all suitably qualified persons.\nPlease see link below to our Candidate Privacy Statement -\nhttps://www.diaceutics.com/privacy-statement","description_format":"text","description_chars":8238,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Growth opportunities","Hybrid work","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Health Care","Precision Medicine"],"lifecycle":[{"event":"open","at":"2026-10-31T12:39:42Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":1,"age_days":9,"expected_fill_days":29,"reasons":["conf:0","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/diaceutics-client-director","json_url":"https://alion.io/job/diaceutics-client-director.json","meta":{"generated_at":"2026-11-02T16:33:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22926,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2630409},"rest":"https://alion.io/mcp/rest/get_company?id=2630409"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdiaceutics-client-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdiaceutics-client-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdiaceutics-client-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/diaceutics-client-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdiaceutics-client-director"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3566812}},{"tool":"search_jobs","arguments":{"company":"diaceutics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3566812},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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