{"id":2331058,"url":"https://alion.io/job/diageo-global-payroll-manager-operations","title":"Global Payroll Manager - Operations","company":{"id":4270,"name":"Diageo","domain":"diageo.com","url":"https://alion.io/company/diageo","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":14,"ghost_share":0,"stale_share":0.643,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Finance","role_family":"Finance","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":37000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":991},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power Automate","optional":false}],"status":"live","first_seen_at":"2026-10-12T09:02:53Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T03:06:59Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Job Description :\nAbout us\nWith over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments - from everyday connections to landmark celebrations.\nBring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.\nJoin us and play your part in making life’s moments mean a little more.\nAbout the Function:\nAbout the role:\nExperience / skills required:\nWorking with us\nFlexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one. \nWe recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:\nOur purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.\nWe value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team.\nTogether, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.\nReady to bring your best? This could be your opportunity.\nIf you require a reasonable adjustment, please ensure that you capture this information when you submit your application.\nRecruitment Scam Warning\nProtecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.With over 200 brands sold in more than 180 countries, Diageo is the world’s leading premium drinks company. Diageo Global Business Operations (GBO) is a multi-functional global shared services organization established to liberate and equip markets to deliver the Diageo Performance Ambition through:\nElite end-to-end process execution\nPerformance-enhancing insights from data\nLeading digital capabilities and solutions\nAll underpinned by secure and stable operations and a relentless focus on employee experience.\nDiageo Global Business Services enables market performance through reliable processes, actionable insights and digital capabilities, underpinned by secure operations and a strong employee experience.\nThe Payroll Experience team owns, designs and delivers brilliant execution of payroll processes globally. The Payroll Manager plays a critical leadership role in ensuring accurate, compliant, and efficient payroll operations across assigned markets while driving continuous improvement, digital enablement and operational excellence.\nThe Global Payroll Manager leads payroll operations across multiple countries, partnering with HR, Finance, Tax, Technology and external providers to deliver accurate, compliant and employee-centric payroll services while driving digital transformation, automation and AI-enabled operational excellence.\nFinancial responsibilities\nOwn operational payroll delivery and budget performance across assigned markets, providing clear visibility of costs, variances and improvement opportunities.\nDeliver cost optimisation through process simplification, automation and effective vendor management.\nContribute to business cases for technology and transformation investments, defining expected benefits and tracking delivery within the assigned scope.\nMarket complexity\nManage multi-country payroll across diverse statutory, tax, labour and data privacy requirements, including applicable SOX environments.\nOversee complex payroll activities, including year-end processing, audits, statutory payments, cross-border payroll and employee escalations.\nCoordinate with HR, Finance, Tax, Technology and payroll providers to resolve dependencies and implement regulatory changes within agreed timelines.\nLeadership capabilities\nLead payroll teams with clear accountabilities, delivery expectations and a strong focus on employee outcomes.\nBuild capability in payroll controls, digital tools, analytics and process improvement through coaching and structured development.\nUse performance data to guide decisions, prioritise improvements and strengthen accountability.\nInfluence market and global stakeholders to resolve issues and deliver shared operational and transformation objectives.\nPurpose of the role\nOwn accurate, compliant and timely payroll delivery across assigned markets. Strengthen service resilience, employee experience and cost efficiency through effective controls, capable teams, vendor accountability and measurable process improvements supported by digital and AI-enabled ways of working.\nTop five accountabilities\n1. Operational payroll delivery\nOwn end-to-end payroll operations for assigned markets, ensuring employees are paid accurately and on time.\nOversee payroll inputs, processing, output validation, reconciliations and reporting against agreed calendars and service standards.\nMonitor service KPIs, investigate exceptions and recurring failures, and implement actions that improve accuracy, timeliness and employee experience.\nCoordinate upstream and downstream dependencies with HR, Finance and providers, maintaining clear ownership at each hand-off.\n2. Compliance governance and risk management\nMaintain compliance with applicable statutory, tax, labour and data privacy requirements, working with specialist functions where interpretation is required.\nMaintain an effective payroll control environment, with documented procedures, evidence of control execution and timely closure of audit actions.\nIdentify and assess operational risks, implement mitigation plans and escalate material issues with clear impact and recommended action.\nLead the resolution of critical payroll incidents and maintain business continuity arrangements for assigned markets.\n3. Vendor management\nManage operational relationships with payroll providers and hold them accountable for agreed SLAs, KPIs and improvement commitments.\nLead service reviews, track corrective actions and resolve complex vendor, stakeholder and employee escalations.\nPartner with internal stakeholders to address delivery gaps, improve service quality and support cost optimisation.\n4. Digital and process excellence\nSimplify and standardise payroll processes, leveraging payroll platforms, HRIS, time and attendance systems and workflow tools.\nDeliver automation and approved AI initiatives with Technology and relevant partners, maintaining controls and employee data protection.\nUse data and analytics to strengthen reporting, exception management and decision-making.\nTrack operational outcomes and realised benefits from improvements and transformation initiatives.\n5. Team leadership and capability building\nSet clear objectives, coach colleagues and manage performance to build a high-performing payroll team.\nDevelop capability in technical payroll, controls, analytics, digital productivity and stakeholder management.\nEmbed accountability, collaboration and continuous learning, encouraging early escalation and constructive challenge.\nBuild succession and backup coverage for critical activities to sustain delivery through staffing and operational changes.\nCore skills required\nBusiness acumen and enterprise awareness - understand payroll’s financial and operational impact and align delivery to enterprise priorities and the transformation roadmap.\nCommunication and storytelling - translate payroll performance, risks and compliance issues into clear insights and recommended actions.\nStakeholder management - influence internal partners and providers across markets and functions to secure commitments and resolve issues.\nChange management - lead transitions, support adoption and embed new processes and systems without compromising delivery.\nProblem-solving - diagnose complex payroll issues, identify root causes and implement sustainable solutions.\nCollaboration and interpersonal effectiveness - deliver through others and build productive relationships across cultures and geographies.\nEmotional intelligence - manage team dynamics and stakeholder interactions with empathy, sound judgement and clarity.\nEthical decision-making - uphold compliance, confidentiality and governance standards.\nResilience and adaptability - maintain effective delivery through competing priorities and changing requirements.\nDigital and technical skills required\nPayroll systems - strong working knowledge of payroll processing platforms, calculation validation, statutory deductions and operational controls.\nHRIS and data management - manage and reconcile payroll data and understand interfaces with HR, reward, mobility and finance systems.\nTime and attendance - validate attendance and leave inputs and manage their integration with payroll.\nWorkflow automation - use Power Automate or comparable tools to simplify repetitive activities and improve workflow visibility.\nRegulatory knowledge - translate applicable payroll, tax and data privacy requirements into operational procedures and controls.\nSystems thinking and data architecture - understand process dependencies and support structured payroll data and reporting frameworks.\nAnalytics - apply root-cause and trend analysis, exception management, data visualisation, statistical reasoning and financial impact assessment; use predictive techniques where appropriate\nAdvanced skills preferred\nExperience leading payroll transformation, operating model design and process standardisation.\nPractical application of Lean, process excellence and continuous improvement methods.\nExperience implementing HRIS, payroll or ERP programmes and working across global mobility, reward and HR technology processes.\nDemonstrated use of automation, AI and digital technologies to improve payroll outcomes.\nGenerative AI and digital productivity\nIdentify suitable AI opportunities in documentation, knowledge management, reporting and employee support.\nUse approved AI tools to improve productivity, validating outputs through payroll expertise and established controls.\nPartner with Technology to deploy intelligent automation responsibly, protecting confidential employee data and complying with company policies.\nQualifications and experience required\n10-12 years of progressive payroll experience, including multi-country payroll operations.\nA minimum of 5-7 years of experience leading regional or global payroll teams.\nExperience managing outsourced payroll providers and complex cross-functional stakeholder relationships.\nStrong knowledge of payroll legislation, controls, audit and compliance frameworks, including SOX requirements where applicable and the use of SOC reports in provider assurance.\nExperience in a Global Business Services or shared services environment.\nBachelor’s degree in Business, Accounting, Finance or a related discipline.\nStrong analytical and data management capability, with proficiency in Microsoft Office, HR systems and payroll technology.\nProven ability to interpret regulatory changes with specialist support, translate requirements into operational controls and simplify complex payroll processes.\nBarriers to success in the role\nLimited ability to influence senior stakeholders or secure cross-functional ownership.\nWeak stakeholder engagement, unclear communication or delayed escalation of material risks.\nInability to deliver through others or build team capability and accountability.\nDiff...","description_format":"text","description_chars":13328,"description_truncated":true,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Brewing & Beer","Spirits & Distilled Beverages"],"lifecycle":[{"event":"open","at":"2026-10-12T09:02:53Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.617,"p_room":0.9,"age_days":8,"expected_fill_days":18,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/diageo-global-payroll-manager-operations","json_url":"https://alion.io/job/diageo-global-payroll-manager-operations.json","meta":{"generated_at":"2026-10-21T11:10:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15773,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4270},"rest":"https://alion.io/mcp/rest/get_company?id=4270"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdiageo-global-payroll-manager-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdiageo-global-payroll-manager-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdiageo-global-payroll-manager-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/diageo-global-payroll-manager-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdiageo-global-payroll-manager-operations"}]}