{"id":3003287,"url":"https://alion.io/job/dialectica-client-service-associate-2","title":"Client Service Associate","company":{"id":2115343,"name":"Dialectica","domain":"dialectica.io","url":"https://alion.io/company/dialectica-io","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Piraeus, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1550,"max":null,"currency":"EUR","period":"month","gross":null,"usd_annual":20892},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-10-21T08:57:25Z","employer_posted_date":null,"last_verified_at":"2026-10-21T08:57:25Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"About the role\nAs an Associate in the Client Service Team, you will act as a knowledge broker between our clients and industry experts. Your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. One day you could be connecting a private equity firm with experts to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.\nYou will need to think critically and fast, conduct high-level research into industries and companies, and identify the best experts ensuring they have the most relevant experience and knowledge to address our clients’ questions. You will spend a reasonable amount of time reaching out to potential experts via phone and email to assess whether they possess the relevant experience and knowledge, before connecting them with our clients. Working on multiple client projects at once, you will quickly develop core skills in sales, time management & prioritization, negotiation and professional communication skills.\n\nResponsibilities\nYour key responsibilities will include:\n\nReviewing client project briefs to understand their knowledge gaps and conduct high level industry and company research to identify the most relevant experts\n\nUtilizing phone, LinkedIn, and email outreach to connect with experts\n\nCritically screening experts for their suitability and relevance to address a client’s needs with an emphasis on quality\n\nWhat we offer\n\nFor the Client Service Associate position based in Athens/Τhessaloniki, the initial salary for this role is 21.700 gross per annum (which equates tο €1,550 gross per month, distributed across 14 monthly salaries) plus €1,452 tickets per annum (which equates tο €132 per month) including a monthly performance bonus\n\nStructured career path through our CS team\n\nThe opportunity to gain transferable skills including research, sales, negotiation, commercial awareness, professional communication, time and project management\n\nA dedicated learning programme as well as the opportunity to build valuable and transferable skills on-the-job\n\nBe part of a creative, entrepreneurial and fast-paced, workplace guided by the values of respect, teamwork, ownership and growth mindset\n\nPrivate medical insurance and competitive savings plan\n\nSponsored health and wellbeing and team bonding activities\n\nThe opportunity to work and live in different office locations through our global mobility program\n\nAn organization with a truly global outlook and entrepreneurial core\n\nWhat we look for\nAt Dialectica, we don’t believe in a “one size fits all” approach to hiring. Our Associates come from extremely diverse backgrounds and typically display the following qualities:\n\nAcademic achievement gained in any undergraduate field\n\nA natural negotiator and salesperson\n\nParticipation in extracurricular activities with proven records of leadership\n\nStrong interest and passion for the business world evident through your studies, internship or extra-curricular activity\n\nA development mentality to view setbacks and short term challenges as learning opportunities for growth\n\nA client service mentality, which means you are committed to go beyond your clients’ needs to deliver true value\n\nInquisitive and committed to self-development and lifelong learning\n\nRequirements\n\n0-3 years of work experience\n\nUndergraduate degree preferable, with a track record of strong academic performance\n\nFluency in English is a must\n\nFluency in another language is a huge plus!\n\nAbout the Team\n\nThe Client Service team is the revenue epicenter of our business. A career in the Client Service team at Dialectica is more than just a job; it’s an opportunity to build an accelerated career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management, project management, account management, and people management. Hard work, drive, and commitment to delivering value will put you on track to develop into a Manager at an accelerated rate.","description_format":"text","description_chars":4220,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Financial Services","Sales & Marketing","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-21T12:46:46Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 4","filings_12m":4,"filings_prev_12m":3,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":5,"expected_fill_days":21,"reasons":["seen:5","urgency","win:early","comp:junior"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":20892,"is_top_pay":false},"html_url":"https://alion.io/job/dialectica-client-service-associate-2","json_url":"https://alion.io/job/dialectica-client-service-associate-2.json","meta":{"generated_at":"2026-10-28T02:12:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2996,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2115343},"rest":"https://alion.io/mcp/rest/get_company?id=2115343"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdialectica-client-service-associate-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdialectica-client-service-associate-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdialectica-client-service-associate-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dialectica-client-service-associate-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdialectica-client-service-associate-2"}]}