{"id":2809449,"url":"https://alion.io/job/dialog-axiata-lead-engineer-operations-support-system-architect","title":"Lead Engineer - Operations Support System Architect","company":{"id":62440,"name":"Dialog Axiata","domain":"dialog.lk","url":"https://alion.io/company/dialog-axiata","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"MiHCM","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":91000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":909},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"Incident Management","optional":false},{"name":"Machine Learning","optional":false},{"name":"Self-Healing","optional":false}],"status":"live","first_seen_at":"2026-10-18T08:56:17Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-19T09:04:33Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Role Overview\nWe are seeking a highly experienced and strategic OSS Architect to lead the design, transformation, and continuous enhancement of OSS within Network Operations. This role is critical in driving automation, AI-driven operations, digital transformation, Innovation, service assurance, and system integration initiatives to build scalable, high-performing, and future-ready OSS platforms. The ideal candidate will leverage modern AI technologies, analytics platforms, and advanced operational tools to enhance network intelligence, predictive maintenance, autonomous operations, incident management, and operational efficiency across the telecom ecosystem.\nThe Job\nLead the end-to-end architecture design, planning, and transformation of OSS platforms with a strong focus on AI-driven operations, intelligent automation, and Autonomous Network strategies.\nDefine OSS standards, governance frameworks, AI integration models, and scalable architectures to support future-ready Autonomous Network operations.\nDrive AI-first modernization initiatives, including cloud transformation, platform consolidation, predictive analytics, intelligent orchestration, and automation at scale.\nArchitect and implement AI-powered OSS solutions for proactive fault detection, predictive maintenance, anomaly detection, root cause analysis, service assurance, self-healing and operational optimization within Autonomous Network environments.\nLead the integration of OSS platforms with AI/ML engines, observability platforms, analytics systems, network elements, IT systems, and third-party applications using API-driven and event-driven architectures.\nEvaluate, implement, and optimize modern operational tools, observability platforms, orchestration frameworks, and automation technologies to support intelligent 24/7 network operations.\nEnsure high availability, resilience, scalability, and reliability of OSS ecosystems through proactive monitoring, predictive alerting, and continuous performance optimization.\nCollaborate with cross-functional teams, operations teams, and vendors to deliver secure, scalable, and future-ready OSS solutions aligned with business objectives.\nEnsure compliance with cybersecurity standards, regulatory requirements, and operational governance across OSS and Autonomous Network environments.\nProvide strategic leadership for 24/7 operational support models, ensuring continuous service availability, rapid incident response, and operational excellence.\nDrive continuous innovation by leveraging advanced analytics, machine learning, Generative AI, and modern operational technologies to improve network intelligence and operational efficiency.","description_format":"text","description_chars":2672,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telecommunications"],"lifecycle":[{"event":"open","at":"2026-10-18T08:56:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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