Senior Lead - DevOps

Job Purpose

We are seeking an experienced and highly motivated Senior Lead - DevOps to lead mission-critical charging platform operations and drive strategic technology initiatives. This role is responsible for ensuring the reliability, scalability, security, and continuous evolution of enterprise-grade systems that support large-scale telecommunications services.

As a senior technology leader, you will oversee DevOps operations, drive automation and cloud adoption, lead cross-functional teams, and contribute to architectural and strategic decisions that enable innovation, operational excellence, and superior customer experience.

The Job

• Lead and manage high-performing DevOps and operations teams to ensure exceptional service delivery.
• Maintain high availability, reliability, and performance of critical business systems.
• Implement proactive monitoring, alerting, automation, and incident management practices.
• Drive operational excellence through continuous improvement initiatives and root cause analysis.

• Manage system upgrades, deployments, releases, and platform enhancements.
• Ensure efficient configuration, release, and environment management practices.
• Oversee infrastructure modernization initiatives, including cloud and containerized environments.
• Optimize system performance, scalability, and resilience.

• Contribute to enterprise technology strategy and roadmap development.
• Evaluate emerging technologies and recommend innovative solutions aligned with business objectives.
• Ensure solutions comply with enterprise architecture standards and governance frameworks.
• Provide technical leadership for large-scale transformation projects.

• Lead technical feasibility assessments for new products and services.
• Partner with business and technology stakeholders to deliver innovative solutions within agreed timelines.
• Ensure successful implementation of critical releases, platform upgrades, and business requirements.

• Drive security-by-design practices across infrastructure and application deployments.
• Ensure compliance with organizational security standards, policies, and audit requirements.
• Lead risk mitigation and vulnerability management initiatives.

• Collaborate with internal teams across Technology, Operations, Business Units, and Enterprise Functions.
• Manage relationships with technology vendors and partners to ensure service excellence.
• Provide technical consultancy and strategic guidance across the organization.