{"id":663083,"url":"https://alion.io/job/dialogue-health-staff-software-developer-full-stack-provider-experience","title":"Staff Software Developer, Full Stack (Provider Experience)","company":{"id":58074,"name":"Dialogue Health","domain":"dialogue.co","url":"https://alion.io/company/dialogue-health","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":101000,"max_usd":168000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":47},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Python","optional":false},{"name":"React Native","optional":false},{"name":"JavaScript","optional":true},{"name":"React.js","optional":true}],"status":"live","first_seen_at":"2026-05-01T13:34:29Z","employer_posted_date":"2026-05-01","last_verified_at":"2026-10-29T06:33:30Z","board_verified":true,"closed_at":null,"days_open":180,"trust":{"level":"stale","repost_count":1,"flags":["stale"],"days_open":180},"description":"About Dialogue\nDialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.\nWhen it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:\nImpact\nCommunity\nGrowth\nExcellence\nFeel like you can make a difference? Good news, we saved you a seat!\nCome as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact .\nAI Disclosure Statement\nTo ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.\nYour role as a Staff Software Developer, Full Stack\nAs a Staff FullStack Developer in the Provider Experience group, you will be a key technical leader within the AXe Team (Automation & Experience). Your mission is to bridge the gap between complex backend automation and a seamless provider experience, driving the evolution of Dialogue’s ServiceOS - Dialogue's tech-powered operating system that automates care coordination and shifts our model toward direct-to-care.\nYou will report to the Director of Engineering and act as a force multiplier, ensuring that our clinical tools are not only powerful and automated but also highly intuitive and performant. At the Staff level (L3), you are expected to oversee the end-to-end technical strategy, ensuring that frontend modularity matches backend scalability while mentoring the broader engineering team.\nWhat you'll be doing\nUnified Codebase Mastery: Lead the architectural direction for React (Web), ensuring a consistent and high-performance experience across all provider interfaces.\nFrontend Architecture: Drive the strategy for frontend modularity and the creation of flexible UI \"primitives\" (Tasks, Forms, Notes) that facilitate rapid feature deployment.\nEnd-to-End Integration: Design robust APIs and data contracts that bridge the gap between our Workflow engines and the user-facing Care Platform.\nServiceOS Evolution: Contribute to the technical strategy for automation tools, ensuring that AI-powered workflows are effectively surfaced to clinical users.\nEngineering Excellence: Champion best practices in frontend observability, A/B testing infrastructure, and UI performance monitoring.\nTechnical Leadership: Lead cross-functional technical initiatives, draft architecture RFCs, and ensure consistent application of engineering standards across the full stack.\nWe'd love to hear from you if you have\nStrong Architecture Builder: 10+ years of software development experience, with a proven track record of delivering complex full-stack projects from discovery to production.\nFullStack Mastery: Deep proficiency in React/React Native and Python (or similar backend languages), with the ability to navigate the entire stack with ease.\nProduct Thinking: A strong ability to translate complex clinical operational pain points into intuitive technical solutions and UI patterns.\nScalable UI Systems: Experience building or maintaining design systems and component libraries in a multi-tenant environment.\nMentorship: A passion for elevating the team's technical skills and fostering a culture of high-quality code and peer review.\nAt Dialogue, your well-being is our priority\nTaking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:\nAccess to the Dialogue app and virtual mental health support for you and your family\nFully funded insurance, a health spending account, dental coverage, and fitness reimbursement\n4 weeks vacation, 9 wellness days, and 1 volunteer day\nHybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles\nWork abroad up to 4 weeks/year\nIncentive plans, referral bonuses & RRSP matching\nLearning via Coursera, external training budget & mentorship\nOptional parental leave top-up","description_format":"text","description_chars":4509,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Digital Mental Health"],"lifecycle":[{"event":"open","at":"2026-09-10T21:43:25Z"},{"event":"close","at":"2026-09-29T18:16:32Z"},{"event":"reopen","at":"2026-10-20T21:05:14Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.292,"p_room":0.28,"age_days":180,"expected_fill_days":34,"reasons":["conf:3","urgency","win:tail","crowd:"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/dialogue-health-staff-software-developer-full-stack-provider-experience","json_url":"https://alion.io/job/dialogue-health-staff-software-developer-full-stack-provider-experience.json","meta":{"generated_at":"2026-10-29T07:58:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12180,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58074},"rest":"https://alion.io/mcp/rest/get_company?id=58074"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdialogue-health-staff-software-developer-full-stack-provider-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdialogue-health-staff-software-developer-full-stack-provider-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdialogue-health-staff-software-developer-full-stack-provider-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dialogue-health-staff-software-developer-full-stack-provider-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdialogue-health-staff-software-developer-full-stack-provider-experience"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":663083}},{"tool":"search_jobs","arguments":{"company":"dialogue.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":663083},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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