{"id":5759,"url":"https://alion.io/job/dialpad-sr-integrations-software-engineer-salesforce","title":"Sr. Software Engineer (Salesforce)","company":{"id":1485,"name":"Dialpad","domain":"dialpad.com","url":"https://alion.io/company/dialpad","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":78,"open_postings":10,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":151000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1341},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude","optional":false},{"name":"Edge AI","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Gemini","optional":false},{"name":"Agile","optional":true},{"name":"Apex","optional":true},{"name":"GCP","optional":true},{"name":"Java","optional":true},{"name":"JavaScript","optional":true},{"name":"Python","optional":true},{"name":"React.js","optional":true},{"name":"Redis","optional":true},{"name":"Vue.js","optional":true}],"status":"live","first_seen_at":"2026-07-17T13:07:17Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-16T18:19:27Z","board_verified":true,"closed_at":null,"days_open":91,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":91},"description":"About Dialpad\n Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.\nUnlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.\nMarket-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad. Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.\nBeing a Dialer\nAt Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.\nWe believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.\nWe look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits:Scrappy, Curious, Optimistic, Persistent, and Empathetic.\nYour role\n As a Sr. Software Engineer on the Salesforce Integration team, you will primarily contribute to the development of Dialpad’s native Salesforce integration, along with other critical apps. These integrations enable real-time automations and data transfers between Dialpad and key complementary systems, ensuring our mutual customers have a seamless unified experience. You’ll collaborate closely with engineering teammates, product leaders, business leaders, and external stakeholders, with a particular focus on enhancing our Salesforce integration.\nThis position reports to our Engineering Manager and has the opportunity to be based in our London office. This is a hybrid position with an expectation to be in the office 2-3 times per week. \nWhat you’ll do\nDevelop and maintain Dialpad’s Salesforce integration.\nContribute to the development of other Dialpad integrations.\nWrite architectural design & specification documents.\nDevelop well-tested features with appropriate test hooks, resulting in low defect reports.\nWrite clean, modular, and maintainable code using best practices, along with unit tests.\nParticipate in code reviews to ensure code quality, maintainability, and scalability.\nAssist with emerging Agentic AI technologies & initiatives.\nRepresent the team as a technical expert.\nProvide mentorship & guidance for other engineers on the team.\nTech Stack: Apex, Python, Vue.js, Redis, Google Cloud\nSkills you'll bring\n7+ years of professional experience as a Senior Software Engineer.\nExperience with at least one major backend programming language, especially Java or Python, and one major frontend programming language, especially Vue or React.\nExperience with Agile development methodologies.\nTesting, debugging, and troubleshooting skills.\nEffective communication skills.\nCollaborative & team player, but also able to work independently & autonomously.\nPragmatic approach to solving problems while balancing business goals.\nExperience building integrations.\nProficiency with ETL data pipelines.\nAgentic AI experience.\nUsage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks.\nWhy Join Dialpad\nWork at the center of the AI transformation in business communications\nBuild and ship agentic AI products that are redefining how companies operate\nJoin a team where AI amplifies every employee’s impact\nCompetitive salary, comprehensive benefits, and real opportunities for growth\nWe believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.\nDon’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. \n Dialpad is an equal-opportunity employer. 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