{"id":2793390,"url":"https://alion.io/job/dicks-sporting-goods-team-captain-endzone-loyalty-front-end","title":"Team Captain Endzone & Loyalty (Front End)","company":{"id":3415,"name":"Dick's Sporting Goods","domain":"dickssportinggoods.com","url":"https://alion.io/company/dickssportinggoods","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":44500,"max":58500,"currency":"USD","period":"year","gross":null,"usd_annual":58500},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Assembly","optional":false},{"name":"ChatGPT","optional":false}],"status":"live","first_seen_at":"2026-10-17T21:14:29Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-19T21:19:50Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.\nIf you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!\nOVERVIEW:\nSport inspires us. Innovation drives us. Come Win With Us at DICK’S Sporting Goods as part of a team that redefines what’s possible.\nWhether you live for sport or cozy fashion, you’ll love building your career at DICK’S. It’s more than a job - it’s a chance to be part of a team where you’re welcomed, supported, and empowered from day one. In our stores, you’ll make a real difference by delivering exceptional experiences to athletes of all abilities. If you’re coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.\nLead the athlete experience by coaching teammates and driving engagement in loyalty programs and services. As a Team Captain - Endzone& Loyalty, you will deliver fast, friendly, and accurate checkout experiences while building strong athlete relationships that drive retention. Join a team that values connection, service, and winning together.\nJob Duties & Responsibilities\nDeliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).\nTogether with the SM and ASM, contribute to the development of 30-60-90 day plans to support business priorities for assigned department(s). Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc. in accordance with established budgets and financial goals. Execute plans and make adjustments as needed throughout plan duration using independent judgment and analysis of plan effectiveness. When sole leader in building, act as Head Coach and perform general store oversight including opening and closing procedures, Front End and Cash Office functions, teammate supervision, etc.\nDaily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies. Monitor progress against plans and changes to store goals and pivot accordingly to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. Includes developing effective schedules for direct reports and making adjustments as needed to meet athlete traffic demands while also ensuring successful completion of operational and merchandising initiatives.\nBuild and lead a strong, effective team that successfully delivers positive athlete experiences. Includes taking the lead on sourcing, interviewing, hiring, onboarding, and retaining appropriate number of direct reports in area(s) of oversight. Ensure all teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout teammate lifecycle. Also responsible for performance management, including annual reviews and promotional recommendations, and for holding teammates accountable for compliance with policies and procedures, including termination recommendations. Create a store environment where everyone, both teammates and athletes, are always welcome and treated with respect.\nAdhere to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. Hold teammates who fail to meet or comply with expectations accountable.\nQUALIFICATIONS:\nHigh School Diploma or Equivalent\n1-3 years of experience\nPrevious retail/customer-facing experience required.\nPrevious people leadership experience preferred\nVIRTUAL REQUIREMENTS:\nAt DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.\nTo ensure a smooth and secure experience, please note the following:\nCameras must be on during all virtual interviews.\n\nAI tools are not permitted to be used by the candidate during any part of the interview process.\n\nOffers are contingent upon a satisfactory background check which may include ID verification.\n\nIf you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!\nTargeted Pay Range: $44,500.00 - $58,500.00, based on a 38 hour work week. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.","description_format":"text","description_chars":5569,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Footwear","Sporting Goods","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-10-17T21:14:29Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":1,"expected_fill_days":18,"reasons":["conf:4","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":58500,"is_top_pay":false},"html_url":"https://alion.io/job/dicks-sporting-goods-team-captain-endzone-loyalty-front-end","json_url":"https://alion.io/job/dicks-sporting-goods-team-captain-endzone-loyalty-front-end.json","meta":{"generated_at":"2026-10-20T00:37:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":827,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3415},"rest":"https://alion.io/mcp/rest/get_company?id=3415"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdicks-sporting-goods-team-captain-endzone-loyalty-front-end"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdicks-sporting-goods-team-captain-endzone-loyalty-front-end"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdicks-sporting-goods-team-captain-endzone-loyalty-front-end"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dicks-sporting-goods-team-captain-endzone-loyalty-front-end\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdicks-sporting-goods-team-captain-endzone-loyalty-front-end"}]}