{"id":3872431,"url":"https://alion.io/job/dicks-sporting-goods-vendor-direct-ops-manager","title":"Vendor Direct Ops Manager","company":{"id":3415,"name":"Dick's Sporting Goods","domain":"dickssportinggoods.com","url":"https://alion.io/company/dickssportinggoods","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":145,"ghost_share":0,"stale_share":0.952,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false}],"status":"live","first_seen_at":"2026-11-06T14:59:06Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T00:50:45Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.\nIf you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!\nOVERVIEW:\nThe Vendor Direct Operations Manager leads the strategy, performance, and continued evolution of DICK’S Sporting Goods’ Vendor Direct fulfillment channel. The role is responsible for delivering a scalable, profitable, and athlete-centered fulfillment experience across a diverse network of vendor partners and eCommerce business.\nThe Manager owns the end-to-end operational performance of Vendor Direct and Custom Order fulfillment, including order lifecycle performance, vendor execution, service levels, inventory availability, speed, cost, exception management, and athlete experience. The role identifies systemic opportunities and develops strategies, capabilities, and operating processes that improve both immediate business performance and the long-term scalability of the channel.\nThis leader works across eCommerce, Merchandising, Supply Chain, Technology, Finance, Customer Service, and external vendor partners to establish priorities, solve complex fulfillment challenges, and translate business needs into sustainable operational capabilities. The Manager uses performance data, financial insights, and athlete experience signals to identify opportunities, develop recommendations, influence decisions, and lead initiatives from strategy through implementation.\nThe role is also responsible for establishing strong operating standards and accountability across the vendor network, while identifying opportunities to improve vendor capabilities and the overall effectiveness of the Vendor Direct supply chain.\nThe Manager leads and develops the Vendor Direct Operations team, establishing clear priorities, building capability, and creating an environment of ownership, continuous improvement, and high performance.\nAdditional duties include:\nDevelop and execute plans to improve scalability, automation, operational efficiency, and fulfillment capabilities.\nEstablish and manage operational and vendor performance standards, identifying opportunities and driving continuous improvement.\nUse financial, operational, and athlete experience data to identify opportunities, prioritize initiatives, and measure results.\nImprove the end-to-end order experience, including inventory availability, order fulfillment, delivery, cancellations, exceptions, and post-purchase support.\nIdentify and implement opportunities to improve speed, reliability, cost, and scalability across Vendor Direct and Custom/Special Order fulfillment.\nRepresent Vendor Direct and Custom/Special Order needs within broader Omni Fulfillment initiatives.\nLead and develop the team, creating clear accountability and strong operational, analytical, and strategic capabilities.\nDrive improvements in the Custom Order process from end to end product management at a component level, data flow between DSG and vendor systems, and managing athlete expectations for both store teammates and service teammates\nQUALIFICATIONS:\nVIRTUAL REQUIREMENTS:\nAt DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.\nTo ensure a smooth and secure experience, please note the following:\nCameras must be on during all virtual interviews.\n\nAI tools are not permitted to be used by the candidate during any part of the interview process.\n\nOffers are contingent upon a satisfactory background check which may include ID verification.\n\nIf you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!","description_format":"text","description_chars":4049,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Footwear","Sporting Goods","Sportswear & Activewear"],"lifecycle":[{"event":"open","at":"2026-11-06T14:59:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 19 · green card filings: 5","filings_12m":19,"filings_prev_12m":14,"green_card_filings_12m":5,"median_offered_wage_usd":125417,"route":null,"cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":16,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/dicks-sporting-goods-vendor-direct-ops-manager","json_url":"https://alion.io/job/dicks-sporting-goods-vendor-direct-ops-manager.json","meta":{"generated_at":"2026-11-11T02:27:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":483,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3415},"rest":"https://alion.io/mcp/rest/get_company?id=3415"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdicks-sporting-goods-vendor-direct-ops-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdicks-sporting-goods-vendor-direct-ops-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdicks-sporting-goods-vendor-direct-ops-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dicks-sporting-goods-vendor-direct-ops-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdicks-sporting-goods-vendor-direct-ops-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3872431}},{"tool":"search_jobs","arguments":{"company":"dickssportinggoods.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3872431},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}