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VW is a German multinational automotive manufacturing corporation headquartered in Wolfsburg, Germany. VW is one of the world’s largest automaker by sales. VW sold 10.9 million vehicles in 2019. The group comprises of 12 brands from seven European Countries: Volkswagen, Audi, Lamborghini, Porsche, Bugatti, Bentley, Ducati (motorcycles), Skoda, SEAT, Scania, MAN and Volkswagen commercial vehicles.\nJob Description:\nExperience in of application engineering support, technical support to domestic and global users.\nStrong technical background in technical support handling Tier 2 and Tier 3 issue resolution - includes code understanding and debugging if needed.\nKnow to problem solving mechanisms, Root Cause Analysis methods\nGood troubleshooting and analysis skills. Keep track of all ongoing tickets and achieve SLAs.\nBasic understanding on how to perform Communication traces analysis. Protocol worked on CAN, J1939, UDS and XCP etc.\nRead Logs, handling mobile application support would be added advantage.\nWorking in automotive domain would be added advantage.\nExperience of working in geographically distributed and culturally diverse workgroups with strong team play and collaborative skills\nComputer Programming languages like Android Programming, Java and Scripting languages, PL/SQL or basic programming will be added advantage.\nExperience with projects in multiple technologies and functions.\nExcellent written and verbal communication skills\nExperience in representing data in form of reports/charts.\nGood to have experience in supporting software application on different OS windows/ mobile OS and apps on Android and iOS.\nWorking with Embitel\nFreedom to challenge norms, make mistakes, learn and grow\nThere is no ‘I’ in word ‘Team’ and no hierarchy at Embitel\nEmployees of Embitel are partners of our excellence and growth. And they are at the core of organization’s Mission and Vision\nTo explore an exciting & progressive Career development at Embitel India:\nVisit us at: www.embitel.com\nFollow us at https://www.linkedin.com/company/embitel-technologies-india","description_format":"text","description_chars":2153,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","IT Consulting & Digital Transformation","Automotive Software"],"lifecycle":[{"event":"open","at":"2026-10-14T15:59:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:5","win:early","comp:brand"],"computed_at":"2026-10-15T02:04:05Z"},"pay":null,"html_url":"https://alion.io/job/diconium-application-engineer-technical-support","json_url":"https://alion.io/job/diconium-application-engineer-technical-support.json","meta":{"generated_at":"2026-10-15T02:04:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2922,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5287},"rest":"https://alion.io/mcp/rest/get_company?id=5287"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdiconium-application-engineer-technical-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdiconium-application-engineer-technical-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdiconium-application-engineer-technical-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/diconium-application-engineer-technical-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdiconium-application-engineer-technical-support"}]}