{"id":2762806,"url":"https://alion.io/job/dicor-products-customer-serviceinside-sales","title":"Customer Service/Inside Sales","company":{"id":2453560,"name":"Dicor Products","domain":"dicorproducts.com","url":"https://alion.io/company/dicorproducts","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Elkhart, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":90000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4123},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T16:47:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-01T13:00:27Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Summary:\nWe are seeking a dedicated Inside Sales position to provide excellent support to our sales team. Your daily job duties include preparing pricing documentation and proposals for customers, responding to customer calls and emails, and assisting the sales staff in completing customer and internal paperwork. You will also follow up with customers to ensure they are satisfied with their products and services, input data into our customer management system, and manage the sales department’s calendar. We prefer candidates who have at least one year of experience in administrative roles.\nDuties/Responsibilities:\nProcess Sales Orders: Receive and process sales orders accurately and efficiently, ensuring all required information is complete. Coordinate with various departments, such as production and logistics, to ensure timely order fulfillment.\nMaintain Sales Database: Update and maintain the sales database by entering new customer information, updating contact details, and recording interactions and sales activities. Ensure data integrity and accuracy.\nAssist in Sales Reporting: Prepare and generate sales reports, including sales performance, inventory levels, and customer analytics. Provide regular updates on sales metrics to the sales team and management.\nHandle Inquiries and Correspondence: Respond to customer inquiries promptly and professionally via email, phone, or in-person. Provide information about products, pricing, availability, and delivery schedules. Assist in resolving customer complaints or issues by coordinating with relevant departments.\nSales Support: Provide administrative support to the sales team, including scheduling meetings, preparing sales presentations and proposals, and maintaining sales collateral. Assist with sales forecasting and budgeting.\nOrder and Inventory Management: Monitor inventory levels, coordinate with suppliers for timely replenishment, and track shipments. Ensure accurate stock levels and assist in resolving any discrepancies.\nCoordinate Sales Events: Assist in organizing sales events, trade shows, and conferences. Coordinate logistics, manage registrations, and provide on-site support when necessary.\nMaintain Customer Relations: Build and maintain strong relationships with customers by providing exceptional customer service. Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.\nRequired Skills/Abilities:\nExcellent verbal and written communication skills. \nExcellent interpersonal and customer service skills.\nExcellent organizational skills and attention to detail.\nExcellent time management skills with a proven ability to meet deadlines.\nAbility to function well in a high-paced and at times stressful environment.\nProficient with Microsoft Office Suite or related software.\nEducation and Experience:\nBachelor's degree or related field and/or equivalent experience.\nAt least one-year related experience required. \nPhysical Requirements:\nProlonged periods of sitting at a desk and working on a computer.\nMust be able to lift up to 15 pounds at times. \nBenefits:\n401(k) - with a match\nHealth insurance (PPO plans)\nDental/Vision Insurance \nSTD/LTD\nCompany-paid Life Insurance\nVoluntary Life Insurance for employees, spouses, and children\nAccident and Critical Illness\nPaid time off","description_format":"text","description_chars":3325,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Plastics & Polymers","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-17T03:09:39Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.799,"p_room":0.9,"age_days":15,"expected_fill_days":25,"reasons":["conf:1","win:mid","comp:junior"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/dicor-products-customer-serviceinside-sales","json_url":"https://alion.io/job/dicor-products-customer-serviceinside-sales.json","meta":{"generated_at":"2026-11-01T13:29:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20691,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2453560},"rest":"https://alion.io/mcp/rest/get_company?id=2453560"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdicor-products-customer-serviceinside-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdicor-products-customer-serviceinside-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdicor-products-customer-serviceinside-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dicor-products-customer-serviceinside-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdicor-products-customer-serviceinside-sales"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2762806}},{"tool":"search_jobs","arguments":{"company":"dicorproducts.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2762806},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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