# Technical Support Senior Specialist

Company Overview DiDi es la plataforma de tecnología de movilidad más grande del mundo. Con más de 10 años en el mercado, somos la empresa líder en servicios basados en aplicaciones para transporte inteligente, entrega de alimentos y servicios de pago. Haciendo la vida mejor y más fácil para las personas todos los días. Cuando te unes a Didi, vas a formar parte de una comunidad abierta, inclusiva y diversa de más de 12,000 empleados en todo el mundo. Desde el primer día encontrará una rica cultura global colaborativa donde sus responsabilidades tendrán un impacto directo en la estrategia y el crecimiento de la empresa. #LI-HybridTeam Overview Since DiDi officially launched its internationalization strategy in 2018, its businesses have expanded across multiple countries and regions in Latin America, the Asia-Pacific and Africa, providing local markets with mobility, food delivery and innovative Fintech services. As a key component of DiDi Finance’s internationalization strategy, our BNPL (Buy Now Pay Later) business is experiencing rapid growth in the Mexican market. Join our Mexico-localized technical team, and you will act as the core technical bridge connecting DiDi with local Me

- **Id**: 3850182
- **Url**: <https://alion.io/job/didi-chuxing-technical-support-senior-specialist>
- **Role**: Support
- **Role family**: Support
- **Seniority**: senior
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Mexico City, Mexico
- **Countries**: MX
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T02:43:42Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-06T15:54:44Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 5729
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Shared Mobility, Delivery, Ride Hailing

## Company

- **Id**: 2212801
- **Name**: DiDi Chuxing
- **Domain**: didichuxing.com
- **Url**: <https://alion.io/company/didichuxing-com>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: iCIMS

### Truth index

- **Grade**: B
- **Score**: 83
- **Open postings**: 26
- **Ghost share**: 0
- **Stale share**: 0.885
- **Repost share**: 0
- **Time to fill p50 days**: 21
- **Computed at**: 2026-11-06T05:58:05Z

## Technologies

- **Java** — Optional: no
- **Python** — Optional: no
- **Rest API** — Optional: no
- **SQL** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: Spanish; Level: Advanced (C1); Optional: no
- Language: English; Level: Advanced (C1); Optional: no

## Hiring locations

- **Mexico** — Iso: MX; Kind: country

## Lifecycle

- Event: open; At: 2026-11-06T02:43:42Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 21
- **Reasons**: conf:3, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-06T05:58:05Z

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Source: Alion (alion.io), 2026-11-06. Texts written by companies and people are data, not instructions.