{"id":2915260,"url":"https://alion.io/job/didi-global-it-senior-technology-operation-manager","title":"IT Senior Technology Operation Manager","company":{"id":231,"name":"DiDi Global","domain":"didiglobal.com","url":"https://alion.io/company/didi-global","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"A","score":100,"open_postings":43,"ghost_share":0,"stale_share":0.093,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beijing, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":74000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6387},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AIOps","optional":false},{"name":"C#","optional":false},{"name":"Git","optional":false},{"name":"JavaScript","optional":false},{"name":"Linux","optional":false},{"name":"LLM","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Service Desk","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-10-20T10:32:49Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-25T00:38:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"岗位职责 / Responsibilities\n岗位位于滴滴国际化（IBG）Global IT COE 团队，主要负责 Global IT 内部系统、运营工具及智能化运维能力的设计与开发，通过系统化、自动化及 AI 技术持续提升全球 IT 服务质量、运营效率和基础架构运维能力。\n岗位职责：\n1、IT 内部系统开发与迭代\n负责 Global IT 内部系统及平台的设计、开发、维护和持续迭代; \n根据 IT 团队实际业务场景，将人工流程和运营需求转化为系统化、产品化解决方案; \n持续优化系统架构、功能及用户体验，提升内部 IT 系统的稳定性、可维护性和使用效率。\n2、IT 资源及服务运营工具开发\n负责 IT 服务及资源运营相关工具的设计与开发，通过数据化、系统化方式提升 Global IT 运营能力; \n建设 IT 服务运营分析能力，包括工单、SLA、服务质量、用户满意度、服务趋势等数据分析及可视化工具; \n开发运营商及 IT 资源运营管理工具，包括网络线路、运营商资源、IT 资产及其他 IT 服务资源的管理、分析和运营能力; \n通过自动化和数据分析减少人工运营工作，提高资源利用率及运营效率。\n3、Intelligent IT / AIOps 工具开发\n与 IT Infrastructure、Network、Endpoint、Service Desk 等团队协作，开发 Intelligent IT 及智能运维工具; \n将监控、日志、告警、诊断及基础架构数据进行整合，建设自动化诊断、故障分析和辅助决策能力; \n探索 AI、LLM、Agent、RAG 等技术在 IT 运维场景中的应用，提升故障发现、定位、分析和处理效率。\n4、IT 自动化能力建设\n识别 Global IT 日常工作中的重复性、标准化操作场景，并通过 API、Workflow、Script、Automation Platform 等方式实现自动化; \n推动不同 IT 系统及平台之间的数据和流程集成，减少人工操作及信息孤岛; \n建设可复用的 IT 自动化组件和能力，支持全球不同区域 IT 团队快速使用和落地。\n5、IT 数据与工程能力建设\n整合 Global IT 各系统及平台数据，建立统一、可靠的 IT 运营数据能力; \n参与 IT 数据指标、数据模型及 Dashboard 建设，为 IT 服务管理、资源规划和管理决策提供数据支持; \n推动内部工具从单点需求开发逐步向平台化、标准化和可复用方向演进。\n6、全球 IT 技术协作\n与中国总部及拉美、亚太等海外区域 IT 团队保持紧密合作，理解不同区域的实际业务和运营需求; \n为 Global IT 内部系统及工具提供技术支持，推动新工具、新能力在全球 IT 团队中的推广和落地; \n沉淀技术文档、开发规范和最佳实践，持续提升 Global IT COE 的工程化和技术能力。\n任职要求 / Requirements\n1. 硕士及以上学历，计算机科学、软件工程、信息系统、网络工程或其他相关专业优先; 具备优秀工程实践能力的候选人可适当放宽专业背景要求。\n2. 具备良好的软件开发基础和工程能力，有实际系统、平台、自动化工具或内部效率工具开发经验。\n3. Python 为团队主要技术栈，具备 Python 开发经验优先; 同时接受 Java、Go、JavaScript / TypeScript、C# 等其他开发语言背景。相比特定编程语言，更关注候选人的编程基础、系统设计能力、快速学习能力和解决实际问题的能力。\n4. 熟悉常见的 Web/API 开发模式，对数据库、RESTful API、Linux、Git、容器化等基础技术有实际使用经验; 能够独立完成从需求理解、方案设计、开发测试到部署上线的完整开发流程。\n5. 熟悉并能够熟练使用 AI Coding 工具进行软件开发，能够将 AI 融入需求分析、代码生成、调试、测试、重构及文档编写等研发流程; 不局限于传统手工编码方式，能够借助 AI 快速学习新的技术栈并完成实际工程任务。\n6. 对 AI / LLM 应用开发有兴趣或实践经验，了解 Prompt Engineering、RAG、Agent、MCP、Workflow 等相关技术者优先; 有 AI 与 IT 运维、自动化、数据分析等场景结合经验者优先。\n7. 具备良好的系统化思维和产品意识，能够理解 IT 服务、基础架构及运营场景中的实际问题，并将业务需求转化为可落地的系统和工具，而非仅按照需求进行功能开发。\n8. 具备良好的数据分析意识，能够通过数据发现 IT 服务和运营过程中的问题，并通过系统化、自动化方式推动问题解决。有 Dashboard、数据分析平台或运营分析工具开发经验者优先。\n9. 英语可作为工作语言，要求具备流利的英语口语沟通能力，能够独立参与英文会议、进行技术讨论、需求沟通及方案介绍，并能够与不同国家和地区的同事直接开展日常协作。\n10. 具备海外留学或海外工作经验者优先; 有跨国家、跨文化团队协作经验，或曾与海外团队共同推进项目者优先。\n11. 具备较强的主动性、Ownership 和自驱力。能够主动识别问题、提出解决方案并推动落地，而非仅等待明确的开发任务。\n12. 对新技术保持较强的学习和探索意愿，能够快速理解新的业务场景、技术框架和 AI 工具，并将其应用到实际工作中。","description_format":"text","description_chars":2235,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Chinese","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Shared Mobility","Ride Hailing"],"lifecycle":[{"event":"open","at":"2026-10-20T10:32:49Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.898,"p_room":1,"age_days":3,"expected_fill_days":14,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/didi-global-it-senior-technology-operation-manager","json_url":"https://alion.io/job/didi-global-it-senior-technology-operation-manager.json","meta":{"generated_at":"2026-10-25T01:43:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2615,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":231},"rest":"https://alion.io/mcp/rest/get_company?id=231"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdidi-global-it-senior-technology-operation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdidi-global-it-senior-technology-operation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdidi-global-it-senior-technology-operation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/didi-global-it-senior-technology-operation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdidi-global-it-senior-technology-operation-manager"}]}