{"id":3083166,"url":"https://alion.io/job/difor-soporte-ti","title":"Soporte TI","company":{"id":4461137,"name":"Difor","domain":"difor.cl","url":"https://alion.io/company/difor","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Santiago, Chile"],"countries":["CL"],"hiring_countries":["CL"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-21T16:58:46Z","employer_posted_date":null,"last_verified_at":"2026-10-21T16:58:46Z","board_verified":false,"closed_at":null,"days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"¡En Difor buscamos Soporte TI para nuestra sucursal de Puente Alto!\r\n\nEn Difor, buscamos incorporar a nuestro equipo a un/a Soporte TI que se encargue de brindar asistencia técnica a nuestros usuarios, contribuyendo al correcto funcionamiento de los equipos, sistemas y herramientas tecnológicas de la compañía.\r\n\n¿Cuáles serán tus principales responsabilidades?\r\n- Brindar soporte técnico a usuarios, atendiendo y resolviendo incidencias de hardware, software y herramientas corporativas.\r\n- Gestionar solicitudes de soporte mediante plataformas de ticketing, realizando seguimiento de los casos pendientes.\r\n- Proporcionar soporte remoto a través de AnyDesk.\r\n- Administrar y entregar soporte en Microsoft 365, incluyendo Outlook, Teams y aplicaciones de Office.\r\n- Realizar diagnósticos básicos de problemas de conectividad y acceso a sistemas.\r\n- Mantener actualizados los registros de incidencias y documentar los procedimientos y soluciones aplicadas.\r\n- Escalar los casos que requieran un nivel de soporte superior.\r\n\n¿Qué buscamos?\r\n- Formación técnica en Informática, Administración de Redes o carrera afín.\r\n- Entre 1 y 3 años de experiencia en cargos de soporte TI.\r\n- Conocimientos de Microsoft 365 y herramientas de ofimática.\r\n- Experiencia en soporte remoto mediante AnyDesk.\r\n- Manejo de plataformas de ticketing y seguimiento de incidencias.\r\n- Conocimientos de soporte de Windows, equipos computacionales y aplicaciones.\r\n- Conocimientos básicos de conectividad y acceso a sistemas.\r\n- Orientación al servicio, capacidad de resolución de problemas y buenas habilidades de comunicación.\r\n\n¿Qué ofrecemos?\r\n- Sello 40 horas.\r\n- Beneficio de alimentación: casino o tarjeta Amipass, según la sucursal.\r\n- Seguro complementario.\r\n- Buen ambiente laboral y un equipo colaborativo.\r\n\n Lugar de trabajo: Puente Alto, Región Metropolitana.\r\n\n¡Si te interesa formar parte de nuestro equipo y aportar al funcionamiento tecnológico de Difor, te invitamos a postular!","description_format":"text","description_chars":1972,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Chile","iso":"CL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T12:57:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":27,"reasons":["seen:7","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/difor-soporte-ti","json_url":"https://alion.io/job/difor-soporte-ti.json","meta":{"generated_at":"2026-10-29T20:06:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29919,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4461137},"rest":"https://alion.io/mcp/rest/get_company?id=4461137"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdifor-soporte-ti"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdifor-soporte-ti"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdifor-soporte-ti"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/difor-soporte-ti\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdifor-soporte-ti"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3083166}},{"tool":"search_jobs","arguments":{"company":"difor.cl","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3083166},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}