{"id":3654399,"url":"https://alion.io/job/digicel-pacific-roaming-interconnect-billing-engineer","title":"Roaming & Interconnect Billing Engineer","company":{"id":2177701,"name":"Digicel Pacific","domain":"digicelpacific.com","url":"https://alion.io/company/digicelpacific","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Suva, Fiji"],"countries":["FJ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-03T01:13:58Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-09T01:53:42Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"At Digicel Pacific, we’re on the lookout for dynamic individuals to join our expanding team. If you thrive in a fast-paced telecommunications environment and meet the desired qualifications, we’d love to hear from you!\nWe are currently seeking a highly motivated Roaming & Interconnect Billing Engineer to join our International Business - Carrier ServicesTeam at the Khalsa Office, reporting to the Head of International Business.This is an exciting opportunity to be part of our growth and innovation!\nThe primary objective of a Roaming & Interconnect Billing Engineer in Wholesale Carrier Services is to ensure accurate, timely, and compliant billing and settlement of all roaming and interconnect traffic between telecom operators, thereby protecting revenue and maintaining partner trust.\nTo validate, process, and reconcile roaming and interconnect usage data so that all wholesale partners are billed correctly and revenue leakage is prevented.\nCore responsibilities:\nUsage data processing and validation\nCollect and validate CDRs (Call Detail Records), TAP/RAP files, and interconnect usage records.\nDetect missing, duplicate, or inconsistent records before billing.\nBilling generation and settlements\nProduce invoices for roaming partners and interconnect carriers.\nSupport clearing, settlement, and dispute handling processes.\nRevenue assurance and leakage prevention\nIdentify rating, routing, or configuration errors that could cause under-billing or over-billing.\nPerform reconciliations between switch/network traffic, mediation systems, and billing outputs.\nPartner reconciliation and dispute management\nCompare inbound/outbound traffic reports with partner operators.\nInvestigate billing disputes and provide supporting traffic analysis.\nSystem and process optimization\nImprove billing rules, rating tables, and automation processes.\nEnsure compliance with wholesale agreements and regulatory requirements.\nAcademic qualifications, Experience & Skills required for this role:\nBachelor's degree but not mandatory \nEquivalent in a relevant area of specialty\nMinimum 3 years of working experience in Mobile Telecom especially in billing for at least 1 year\nFluency in English Language both spoken and written is mandatory\nStrong experience in MS Office and Advanced Excel, SQL is a MUST\nBonus if you have knowledge on basic IP protocol \nUnderstanding of Operator setup and operational details\nUnderstanding of GSM/ 3G and LTE networks. \nKnowledge of IP network design, Implementation & Operations.\nKnowledge of 3GPP recommendations of GSM/GPRS service & its protocols.\nHandling the configurations in system (New Roaming partner, General IOT, Special IOT, New Commercial launch - GSM / GRPS /3G / CAMEL)\nMonitoring CDR files such as: TAP, RAP, NRTRDE, MSC, SMSC, SGSN files etc. and the statistic reports of these files to make sure that they have normal transfer\nReconciling roaming data traffic report from FCH and Finance Department\nReporting monthly international roaming data traffic to Finance Department\nFollow up roaming partners related to TADIG and IREG (GSM, GPRS, 3G and CAMEL Roaming)\nTADIG Testing, Checking and Validate TAP files (Inbound and Outbound)\nHandling and follow up RAP file recycle and dispute with roaming partners following DCH\nReconciling IR data and CDR and IR fraud investigation to prevent revenue leakage\nMaking plan, contacting, receiving, processing and negotiating agreement with all partners\nCooperating with Business Department to make any proper policy that could promote and attract customers to use Roaming business\nControlling, managing and supporting payment method for Roaming subscribers\nWeekly report to Billing Manager (process TAP file and HUR)\nWhy Join Us?\nWe foster an innovative work culture that encourages fresh ideas, offering a competitive compensation package with benefits like medical and life insurance, a mobile handset, call credit, staff Unwired internet & Sky Pacific plans, study leave, a recharge day for relaxation, and many more exciting perks for the right candidate!\nThink you’re the perfect fit? Don’t miss out - click \"Apply Now\" by 5pm on Sunday, November 15, 2026! Be sure to attach your cover letter, the latest version of your resume, referee details, and copies of your required qualifications. Ready to join the team? We can’t wait to hear from you!\nNote: We’re only accepting online applications - no hard copies or emails will be considered.\nDigicel Central Resources (Fiji) Limited is an Equal Opportunity Employer","description_format":"text","description_chars":4505,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Services","Telecommunications"],"lifecycle":[{"event":"open","at":"2026-11-03T01:13:58Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":19,"reasons":["conf:4","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/digicel-pacific-roaming-interconnect-billing-engineer","json_url":"https://alion.io/job/digicel-pacific-roaming-interconnect-billing-engineer.json","meta":{"generated_at":"2026-11-09T04:01:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2812,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2177701},"rest":"https://alion.io/mcp/rest/get_company?id=2177701"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigicel-pacific-roaming-interconnect-billing-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigicel-pacific-roaming-interconnect-billing-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigicel-pacific-roaming-interconnect-billing-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digicel-pacific-roaming-interconnect-billing-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigicel-pacific-roaming-interconnect-billing-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3654399}},{"tool":"search_jobs","arguments":{"company":"digicelpacific.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3654399},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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