{"id":3293167,"url":"https://alion.io/job/digicert-director-product-design","title":"Director, Product Design","company":{"id":20716,"name":"Digicert","domain":"digicert.com","url":"https://alion.io/company/digicert","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Design","role_family":"Design","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunnyvale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":200000,"max":270000,"currency":"USD","period":"year","gross":null,"usd_annual":270000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"DNS","optional":false},{"name":"Function Calling","optional":false},{"name":"PKI","optional":false}],"status":"live","first_seen_at":"2026-10-26T18:11:57Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T04:11:54Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who we are\nDigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com\nJob summary\nThe Product Design Director will set design direction and lead a geographically distributed team across a broad portfolio, including Trust Lifecycle Manager, DigiCert's common platform, and other product verticals. You will connect company strategy, customer needs, and a high bar for craft, while creating the conditions for designers to do the strongest work of their careers.\nAI is changing both the products customers need and the way product teams work. We are accelerating the adoption of agentic workflows across design, and this leader will partner with other cross-functional leaders to turn that ambition into a repeatable, responsible operating model: selecting high-value use cases, redesigning workflows, building team capability, defining guardrails and evaluation criteria, and scaling the practices that improve speed, quality, learning, and customer outcomes. We are looking for someone excited to lead through this disruption with curiosity, urgency, and sound judgment.\nThis is a strategic people-leadership role that stays close to the work. You will use your business acumen and craft expertise to guide discovery and critique, help teams make difficult tradeoffs, and ensure the experience customers receive in production reflects the intent and quality of the design.\nWhat you will do\nPortfolio strategy. Set and communicate a cohesive design vision across Trust Lifecycle Manager, the common platform, and other product areas. Translate company and product strategy into clear experience priorities.\nProduct partnership. Operate as a strategic peer to Product and Engineering leaders. Shape roadmaps early, frame the right problems, make tradeoffs visible, and turn direction into executable plans.\nEnd-to-end craft. Raise the quality bar from discovery through information architecture, interaction and visual design, prototyping, content, accessibility, design systems, and production design QA.\nCustomer insight. Build strong feedback loops with customers and with Sales and Support. Use qualitative research, product data, and field evidence to identify opportunities, validate decisions, and measure outcomes.\nPlatform coherence. Create connected journeys across a large product surface. Partner with our design system lead to champion reusable patterns while allowing product teams to solve domain-specific needs.\nAI transformation roadmap. Define and lead the design function's roadmap for AI-enabled and agentic ways of working across research, synthesis, exploration, prototyping, validation, content, and delivery.\nAdoption and capability. Move the team beyond isolated experimentation by building practical literacy, coaching designers, sharing proven workflows, and creating permission to test new approaches safely.\nResponsible scale. Partner with Engineering, Security, Legal, IT, and other stakeholders to establish fit-for-purpose guardrails, human review points, quality standards, and evaluation methods. Scale what works and stop or adjust what does not.\nAI-enabled experiences. Help teams design trustworthy automation and human-agent interactions, with clear controls, permissions, feedback, transparency, failure recovery, and escalation paths.\nPeople leadership. Hire, coach, develop, and retain a geographically distributed team. Set clear expectations, give candid feedback, support career growth, and build an inclusive culture of accountability and trust.\nOrganizational effectiveness. Match talent and capacity to the highest-value work, establish effective operating rhythms across time zones, and improve how design collaborates, makes decisions, and delivers.\nExecutive influence. Champion design with executive leadership through clear narratives, customer evidence, prototypes, and business-relevant measures. Present recommendations and tradeoffs with confidence.\nWhat you will have\nRequired Qualifications\nAI transformation leadership. Demonstrated experience leading team-level or function-level AI transformation beyond individual tool use. You can show how you redesigned workflows, addressed adoption barriers, established guardrails and quality measures, developed capability, and achieved measurable gains in speed, quality, learning, capacity, or customer outcomes. We will ask for specific examples.\nProduct design leadership. 10+ years of experience in product design, UX, or a related discipline, including 5+ years leading and developing product design teams.\nDistributed people management. A strong record of hiring, coaching, performance management, and career development for teams working across locations and time zones.\nEnterprise SaaS depth. Experience designing complex B2B or enterprise SaaS products for technical customers, including multi-step workflows, data-rich interfaces, administration, integrations, permissions, and scale.\nCraft judgment. Deep knowledge of product design from discovery through production delivery, with the ability to evaluate both strategic direction and detailed execution.\nSystems thinking. Experience creating coherent experiences across multiple products or a shared platform and balancing long-term architecture with near-term delivery.\nCross-functional leadership. A history of building trusted partnerships with Product, Engineering, Sales, Support, and other leaders, including navigating disagreement and ambiguity.\nExecutive communication. Excellent written, visual, and verbal storytelling, with experience influencing decisions and presenting complex ideas to executive leadership.\nEvidence of impact. A portfolio or case studies that show the outcomes you led, the teams and decisions behind the work, and the effect on customers and the business, not only final artifacts.\nPreferred Qualifications\nExperience in cybersecurity, PKI, certificate lifecycle management, identity and access management, DevOps, cloud infrastructure, DNS, or adjacent technical domains.\nExperience leading design for AI-enabled products or agentic workflows, including human oversight, permissions, transparency, and recovery from failure.\nExperience evolving a shared platform, consolidating fragmented experiences, or scaling a mature design system.\nExperience leading through significant organizational or product transformation in a global SaaS company.\nWhat Success Looks Like\nA clearer product experience. Customers can move across DigiCert products and platform capabilities with greater confidence, consistency, and efficiency.\nDesign shapes strategy. Customer evidence and design thinking influence priorities early, and leaders understand the experience, business, and technical tradeoffs behind key decisions.\nAI practices move into repeatable use. The team advances from promising pilots to governed, measurable workflows that increase learning and capacity while preserving judgment, security, and craft quality.\n The team grows stronger. Designers have clear direction, meaningful ownership, high-quality coaching, and opportunities to develop their craft and leadership.\nWhat We Offer\nConnecting Work and Life\nAt DigiCert, we recognize that a fulfilling career is just one part of a well-rounded life. Our benefits are designed to support the whole person, helping you thrive personally and professionally.\nComprehensive physical and mental wellness programs\nCompetitive vacation and paid holidays\nCountry-specific parental leave and family planning support\nEmployee Resource Groups\nCatered lunches for in-office employees\nFinancial Health and Future Planning\nYour financial well-being is a priority. We offer competitive compensation structures and programs to help you build long-term security.\nAnnual performance-based bonus\nCountry-specific retirement planning options\n401(k) matching program for U.S. employees\nProfessional Development and Career Growth\nWe believe that when our employees grow, we grow. We invest in learning and development initiatives to support every stage of your career.\nContinuous learning programs\nAssigned mentorship program\nStructured performance review cycles\nLeadership development opportunities\nBenefits\nCompetitive compensation and comprehensive health, dental, and vision coverage \nRetirement savings programs with company matching (401(k) or RRSP) \nGenerous paid time off, including holidays, and vacation \nPaid parental leave and family support benefits \nLife and disability coverage \nFlexible spending and health savings options (where applicable) \nHealth and wellness support, including gym reimbursement and wellness programs \nEmployee Assistance Program with 24/7confidential support for employees and families \nEducation assistance and professional development opportunities \nAccess to LinkedIn Learning and continuous learning resources \nEmployee referral bonus program and additional company perks and discounts \nInternal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues\nBusiness travel insurance and global employee support programs \nTo protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.\nDigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.\nCompensation Transparency: \nThe annualized base salary range for this position is outlined below. \nEach candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, job duties, business needs, and location. For roles that include additional compensation components, total compensation may include base pay, bonus, equity, or other incentives. \nThis role may also be eligible for benefits, which will be discussed during the hiring process. We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process. \nFor more information regarding our comprehensive benefits, see the benefits section. \nBase Salary\n$200,000—$270,000 USD","description_format":"text","description_chars":11178,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Parental leave","Professional development","Retirement plans","Wellness"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Digital Signature"],"lifecycle":[{"event":"open","at":"2026-10-26T20:50:59Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 4","filings_12m":4,"filings_prev_12m":13,"green_card_filings_12m":0,"median_offered_wage_usd":127500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":42,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":270000,"is_top_pay":true},"html_url":"https://alion.io/job/digicert-director-product-design","json_url":"https://alion.io/job/digicert-director-product-design.json","meta":{"generated_at":"2026-10-30T05:05:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7128,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":20716},"rest":"https://alion.io/mcp/rest/get_company?id=20716"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigicert-director-product-design"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigicert-director-product-design"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigicert-director-product-design"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digicert-director-product-design\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigicert-director-product-design"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3293167}},{"tool":"search_jobs","arguments":{"company":"digicert.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3293167},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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