{"id":1378521,"url":"https://alion.io/job/digicert-solution-engineer","title":"Solution Engineer","company":{"id":20716,"name":"Digicert","domain":"digicert.com","url":"https://alion.io/company/digicert","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":21000,"max_usd":50000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1131},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PKI","optional":false},{"name":"Ansible","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Chef","optional":true},{"name":"DNS","optional":true},{"name":"GCP","optional":true},{"name":"GitHub","optional":true},{"name":"Kubernetes","optional":true},{"name":"PowerShell","optional":true},{"name":"Puppet","optional":true},{"name":"Python","optional":true},{"name":"Rest API","optional":true},{"name":"ServiceNow","optional":true},{"name":"TCP/IP","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-09-28T06:48:10Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-01T00:36:09Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who we are\nDigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com\nJob summary\nAs a Solution Engineer based in Malaysia, you will combine technical expertise, commercial awareness, and strong communication skills to help DigiCert identify, qualify, develop, and close business opportunities across APJ. You will support both direct customer engagements and DigiCert's partner ecosystem, working closely with Account Managers, regional sales teams, partners, and cross-functional stakeholders.\nA significant part of the role will involve strengthening partner technical capability across the region through enablement, training, demonstrations, joint customer engagements, and participation in partner and industry events. At the same time, the role will remain flexible and may be assigned to direct sales opportunities, strategic accounts, priority markets, or other APJ initiatives according to business needs.\nYou will act as a trusted technical advisor throughout the sales cycle. This includes discovery, solution design, demonstrations, proofs of concept and value, technical validation, tender support, and clear articulation of business value. You will translate customer and partner requirements into practical DigiCert solutions and help stakeholders adopt repeatable, scalable approaches to digital trust.\nEstimated travel: 25-50%, primarily across ASEAN, depending on customer, partner, and event requirements.\nWhat you will do\nCustomer engagement and technical discovery\nConduct technical discovery to understand customer objectives, security requirements, pain points, existing infrastructure, operational processes, and success criteria.\nLead or participate in customer meetings, workshops, product demonstrations, and technical presentations that connect DigiCert capabilities to measurable business value.\nTranslate complex technical and business requirements into practical solution designs, configurations, and implementation approaches.\nScope customer environments and recommend the most appropriate DigiCert products, services, integrations, and deployment options.\nPlan and support proofs of concept or value, including agreed outcomes, test criteria, stakeholder responsibilities, and technical validation.\nPartner enablement and field support\nBuild trusted technical relationships with DigiCert partners across APJ and help develop their capability to position, demonstrate, design, and support DigiCert solutions.\nDeliver partner enablement through structured training, technical workshops, solution briefings, demonstrations, hands-on sessions, and reusable technical content.\nSupport partners in joint discovery, solution design, demonstrations, proofs of concept or value, and customer-facing technical engagements.\nHelp partners identify customer use cases, qualify technical opportunities, address objections, and communicate the business and security value of DigiCert solutions.\nRepresent DigiCert at partner, customer, and industry events, including presentations, workshops, demonstrations, and technical discussions.\nCapture partner feedback, capability gaps, competitive insights, and recurring field requirements, and share them with relevant DigiCert teams.\nPromote repeatable partner-led approaches by developing and maintaining reference architectures, demonstration assets, technical guidance, and enablement materials.\nSolution design and architecture\nDesign tailored technical solutions involving product configuration, deployment architecture, integrations, APIs, automation, and operational workflows.\nCreate clear architecture diagrams, technical proposals, integration guidance, solution documentation, and proof-of-concept plans.\nCollaborate with Product Management, Engineering, Professional Services, Support, and other specialists to validate feasibility and address complex or emerging requirements.\nSupport RFP and RFI responses, technical questionnaires, bids, tenders, and security or architecture reviews.\nMaintain current knowledge of DigiCert products, platform capabilities, integrations, competitive offerings, and relevant security and technology trends.\nCross-functional collaboration\nPartner with Account Executives, Channel and Alliance teams, Customer Success Managers, and regional leadership to align technical strategy with customer and partner goals.\nWork across APJ teams and markets, adapting support to regional priorities, opportunity complexity, partner maturity, and business demand.\nProvide field feedback to Product Management and advocate for enhancements, integrations, and roadmap priorities supported by clear customer or partner use cases.\nCoordinate with Professional Services and delivery stakeholders to establish realistic scope, responsibilities, assumptions, and implementation expectations.\nWhat you will have\nEducation and experience\nA degree in Computer Information Systems, Computer Science, Cybersecurity, or a related technical field, or equivalent practical experience.\n5+ years of experience as a Solution Engineer, Sales Engineer, technical salesperson, or in an applicable product management, engineering, enterprise support, consulting, or systems administration role.\nExperience supporting complex enterprise sales cycles and communicating with both technical and business stakeholders.\nExperience working with partners, distributors, resellers, service providers, or technology alliances is highly desirable.\nExperience delivering technical training, enablement sessions, workshops, or presentations to varied audiences.\nTechnical skills\nStrong general IT knowledge, ideally including server administration, operating systems, TCP/IP networking, network infrastructure, protocols, LAN and WAN technologies, and network design.\nKnowledge of information security concepts, ideally including PKI, digital certificates, cryptography, certificate lifecycle management, firewalls, vulnerability management, and identity or access technologies.\nFamiliarity with cloud platforms such as AWS, Microsoft Azure, Google Cloud, or Oracle Cloud, and container technologies such as Kubernetes.\nExperience or familiarity with ServiceNow, GitHub, REST APIs, and enterprise integrations.\nHands-on exposure to scripting and automation using Bash, PowerShell, Python, or similar languages.\nExperience with DevOps and infrastructure automation tools such as Terraform, Ansible, Puppet, or Chef.\nProfessional skills\nSelf-motivated and able to prioritize and operate independently while remaining aligned with sales, partner, and regional objectives.\nStrong technical, analytical, and organizational skills, with the creativity to remove technical sales obstacles and simplify complex topics.\nExcellent written and verbal communication, presentation, facilitation, and interpersonal skills.\nConfidence working with customers and partners across different countries, cultures, levels of technical maturity, and stakeholder groups.\nStrong business acumen and situational awareness, supported by professionalism, humility, collaboration, and customer focus.\nBasic project management skills and the ability to coordinate multiple opportunities, enablement activities, and events.\nA commitment to continuous learning and the practical application of new technologies and approaches.\nFluency in English. Additional APJ language capability is advantageous.\nNice to have\nCybersecurity certifications such as CISSP, GSEC, CCSP, or equivalent.\nHands-on experience with certificate management platforms, PKI operations, HSMs, cryptographic tools, or certificate automation.\nFamiliarity with code signing, load balancers, secure key storage, device identity, or software supply chain security.\nUnderstanding of SSO, SAML, OpenID Connect, and certificate-based authentication methods.\nExperience developing or delivering partner certification, enablement, or technical readiness programs.\nStrong analytical and problem-solving skills with a proactive security mindset.\nBenefits\nCompetitive compensation, including variable incentive compensation where applicable.\nPerformance-based incentives and recognition programs.\nRetirement benefits and insurance coverage, subject to local eligibility and policy.\nComprehensive health and wellness support, including medical coverage where applicable, wellbeing resources, and employee assistance services.\nGenerous paid time off, public holidays, and additional leave options.\nFamily-friendly leave policies, including maternity, paternity, and other supportive leave programs.\nEducation assistance, professional development opportunities, and access to continuous learning resources.\nEmployee referral programs, company perks, and internal recognition platforms.\nBusiness travel insurance and global employee support programs.\nTo protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.","description_format":"text","description_chars":9385,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Education assistance","Insurance coverage","Professional development"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Signature"],"lifecycle":[{"event":"open","at":"2026-09-28T07:27:08Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/digicert-solution-engineer","json_url":"https://alion.io/job/digicert-solution-engineer.json","meta":{"generated_at":"2026-10-01T04:48:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4293,"day_limit":5000,"remaining_today":707,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}