{"id":3389227,"url":"https://alion.io/job/digicert-sre-availability","title":"SRE - Availability","company":{"id":20716,"name":"Digicert","domain":"digicert.com","url":"https://alion.io/company/digicert","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-31T05:58:55Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":38000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Helm","optional":false},{"name":"Incident Management","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"Nagios","optional":false},{"name":"New Relic","optional":false},{"name":"Opsgenie","optional":false},{"name":"PagerDuty","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Pulumi","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"DNS","optional":true},{"name":"PKI","optional":true}],"status":"live","first_seen_at":"2026-10-28T07:13:28Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T13:28:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":2},"description":"Who we are\nDigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com\nJob summary\nWe are seeking a highly skilled Observability & Incident Response Site Reliability Engineer (SRE) to own incident management practices across all production systems. In this role, you will be the subject matter expert for monitoring, alerting, tracing, and logging and lead incident response efforts. You will work at the intersection of product engineering, platform, and security teams to ensure our systems are observable, resilient, and compliant with SLA/SLO commitments.\nWhat you will do\nExcellent knowledge on Kubernetes clusters and container workloads for production reliability. \nTriages and presentation on monthly downtime/uptime, metrics and report to higher management. \nGood command on JIRA service management. \nAdminister and optimize CI/CD pipelines to support safe, fast, and frequent deployments, repeated manual tasks (Harness, GitHub Actions, etc.)\nAct as the primary Incident Manager for high priority production incidents - coordinating swift resolution across engineering, infrastructure, and business teams. \nOwn and continuously improve incident response runbooks, escalation matrices, and on call schedules. \nDrive root cause analysis for all major incidents - ensuring root cause analysis, action item tracking, and long-term resolution/fix. \nReduce Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR) through proactive alerting and automated remediation. \nEstablish and enforce SLA/SLO/SLI frameworks across all production services. \nBuild automated runbooks and self-healing mechanisms to reduce manual intervention during incidents. \nImplement synthetic monitoring to proactively detect customer-facing issues.\nHands-on experience with Splunk queries to investigate incidents, build dashboards, and drive observability across production systems. \nExceptional communication and presentation skills - able to lead high-pressure incident bridges calmly and clearly. \nDetail-oriented with a strong sense of ownership and accountability. \nAbility to manage multiple concurrent incidents and priorities without losing composure. \nWhat you will have\n4+ years of experience in SRE, DevOps, Platform Engineering, or Observability Engineering roles. \nHands-on experience leading incident response for high-severity production incidents. \nStrong background in Linux systems administration and distributed systems troubleshooting. \nExperience defining and managing SLOs, SLIs, and Error Budgets in production. \nTechnical Skills\nMonitoring & alerting: New Relic, Nagios, or equivalent. \nLog management: Splunk. \nIncident management: PagerDuty, OpsGenie, VictorOps, or equivalent. \nContainer orchestration: Kubernetes, Helm, Docker - with deep observability integration experience. \nScripting & automation: Python, Bash or similar for building tooling and automations. \nInfrastructure as Code: Terraform, Salt, or Pulumi. \nCI/CD pipelines: GitHub Actions, Harness.\nBenefits\nGenerous time off policies\nTop shelf benefits\nEducation, wellness and lifestyle support\nTo protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. 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