{"id":3314277,"url":"https://alion.io/job/digicomplish-technical-program-manager","title":"Technical Program Manager","company":{"id":3801214,"name":"Digicomplish","domain":"digicomplish.com","url":"https://alion.io/company/digicomplish","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":46},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Go","optional":false},{"name":"Incident Management","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Scrum","optional":false},{"name":"Confluence","optional":true},{"name":"Git","optional":true},{"name":"GitHub","optional":true},{"name":"GitLab","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-10-27T04:17:08Z","employer_posted_date":null,"last_verified_at":"2026-10-27T04:17:08Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Job Description :\n\nKey Responsibilities :\n\n1. Agile Program Management :\n\n- Drive and institutionalize Agile/Scrum processes across engineering teams.\n\n- Work closely with Engineering, Product and QA teams to ensure effective sprint planning, execution and closure.\n\n- Facilitate Sprint Planning, Daily Stand-ups, Backlog Grooming/Refinement, Sprint Reviews and Retrospectives.\n\n- Track sprint commitments, velocity, capacity, spillovers and delivery predictability.\n\n- Identify process gaps and continuously improve Agile maturity across teams.\n\n- Ensure Agile ceremonies result in meaningful outcomes rather than becoming process formalities.\n\n- Track dependencies across multiple teams and proactively identify execution risks.\n\n2. Program Tracking & Execution :\n\n- Own end-to-end tracking of technology programs from planning through release.\n\n- Establish clear milestones, deliverables, owners, dependencies and timelines.\n\n- Maintain program RAID logs covering Risks, Assumptions, Issues and Dependencies.\n\n- Identify execution bottlenecks and drive teams toward timely resolution.\n\n- Follow up rigorously on action items and commitments.\n\n- Escalate risks and issues proactively with appropriate context and data.\n\n- Work across Engineering, QA, Product, DevOps, Infrastructure, Security and other functions to ensure smooth execution.\n\n3. Data-Driven Program Management : \n\n- Build and maintain program dashboards and reports covering key engineering metrics.\n\n- Analyze data from Jira, Excel and other engineering/project management tools.\n\n- Track metrics such as sprint velocity, commitment vs. delivery, spillovers, cycle time, lead time, defect trends, defect leakage, release readiness, deployment frequency, release stability, open risks/issues, dependency ageing and resource/capacity utilization.\n\n- Identify trends, anomalies and execution risks from the data.\n\n- Go beyond reporting numbers and provide analytical insights and recommendations.\n\n- Create concise and management-friendly reports for senior leadership.\n\n- Establish a strong culture of fact-based decision making.\n\n4. Reporting & Communication :\n\n- Own weekly/monthly technology program reporting.\n\n- Consolidate information from multiple engineering and functional teams into a single accurate view.\n\n- Present program health, progress, risks, dependencies and key decisions required.\n\n- Prepare executive-level dashboards and management reports.\n\n- Ensure reporting is accurate, consistent, data-backed, concise and action-oriented.\n\n- Communicate complex technical and execution issues clearly to both technical and non-technical stakeholders.\n\n5. Release Management :\n\n- Have a strong understanding of the end-to-end software release lifecycle.\n\n- Work with Engineering, QA, DevOps and Product teams to establish release readiness.\n\n- Track feature readiness, development completion, QA completion, regression status, critical/high-priority defects, performance testing, infrastructure readiness, deployment readiness, rollback plans and production validation.\n\n- Ensure release dependencies and risks are identified well in advance.\n\n- Drive release go/no-go discussions using objective data and clearly defined criteria.\n\n- Track post-release issues and ensure appropriate closure and RCA.\n\n6. Technical Understanding :\n\n- Understand engineering discussions and challenge assumptions where required; the role does not require full-time hands-on development.\n\n- Working knowledge of SDLC, Agile/Scrum, software architecture fundamentals, APIs/backend systems, databases, DevOps and CI/CD, cloud/infrastructure fundamentals, QA/testing methodologies, production release processes, and monitoring/logging/incident management.\n\n- Be able to understand what engineering teams are doing, why something is delayed, what the technical dependency is, and what the actual risk to the program is.\n\nTools & Technical Skills :\n\n- Jira : advanced understanding of workflows, dashboards, reports, JQL and Agile metrics.\n\n- Microsoft Excel : strong proficiency including Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS/COUNTIFS, conditional logic, data analysis, charts and dashboards.\n\n- PowerPoint / presentation tools : strong proficiency for management reporting.\n\n- Good to have : Confluence, Power BI/Tableau, Git/GitHub/GitLab, CI/CD tools, cloud platforms and monitoring/observability tools.\n\nDesired Background :\n\n- 5 - 7 years of overall experience in software/technology organizations.\n\n- Prior experience in Software Development, QA/Testing, Technical Project Management, Program Management or Engineering Operations.\n\n- Candidates who started their careers in Development or QA and transitioned into TPM/Program Management are particularly preferred.\n\n- Demonstrated experience working with multiple engineering teams and cross-functional stakeholders.\n\n- Experience managing technology programs from requirement/planning through production release.\n\nCore Competencies :\n\n- Agile & Process Excellence : deep practical understanding of Agile/Scrum and ability to identify and improve ineffective processes.\n\n- Analytical Thinking : extremely comfortable with data; strong attention to detail; ability to identify patterns, trends and anomalies and convert raw data into meaningful insights.\n\n- Communication : excellent verbal and written communication, strong stakeholder management and interpersonal skills, and ability to communicate with engineers, QA, Product, DevOps and senior leadership.\n\n- Execution Orientation : highly organized, structured, proactive and strong on ownership, follow-through and cross-functional execution.\n\n- Problem Solving : ability to understand root causes, distinguish genuine technical risks from routine execution noise, and drive resolution without necessarily having direct authority.\n\nEducational Qualification :\n\n- Preferred : B.E. / B.Tech in Computer Science, Information Technology or related discipline; MCA.\n\n- Equivalent technical education and relevant experience may also be considered.\n\nWhat Success Looks Like :\n\n- Provide leadership with a single, accurate and data-backed view of technology execution.\n\n- Ensure Agile processes are being followed effectively and continuously improved.\n\n- Identify delivery risks and dependencies before they become critical issues.\n\n- Improve sprint and release predictability.\n\n- Bring discipline and transparency to the software release process.\n\n- Reduce execution bottlenecks through structured follow-up and cross-functional coordination.\n\n- Build high-quality dashboards and reports that enable better decision making.\n\n- Understand technical discussions sufficiently to identify gaps, challenge assumptions and escalate meaningful issues.\n\n- Establish a culture of ownership, accountability, transparency and data-driven execution.\nSkills\nProgram Management, Project Management, IT Project Reports, IT Project Delivery, Project Risk Management, Agile, Jira, Project Management Tools, 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