{"id":3628413,"url":"https://alion.io/job/digioutsource-hr-operations-administrator","title":"HR Operations Administrator","company":{"id":4495588,"name":"DigiOutsource","domain":"digioutsource.com","url":"https://alion.io/company/digioutsource","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":22,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-05T05:54:30Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-11-05T10:03:30Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Kick-start your career in the online gaming world and experience the very latest in technology and innovation.\nWho we are\nWe’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.\nWho we’re looking for\nWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group International, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\nReady to become a game-changer? Supercharge your career with us and be part of something extraordinary.\nWhy we need you\nWe’re building experiences that wow our customers - and that starts with bold, curious people who want to do work that matters.\nIf you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\nReporting to the Team Lead HR Operations, the HR Ops Administrator plays a key supporting role within the Human Resources function, working closely with the HR Business Partners and other HR stakeholders, to ensure the smooth operation of HR processes and ensuring SOX compliance. The role focuses on maintaining accurate and up-to-date employee records, monitoring HR information systems for data integrity, and ensuring compliance with internal standards and policies. A strong emphasis is placed on quality control and process effectiveness to support informed decision-making and operational efficiency.\nWhat you’ll do\nYou’ll take ownership of work that gives us our competitive edge, including:\nGeneral:\nEnd-to-end processing of employee lifecycle transactions in Workday, including appointments, changes, transfers, terminations, etc\n\nMaintain accurate, complete, and compliant employee data in Workday, aligned to internal controls, governance frameworks, and SOX requirements\n\nAct as a first-line point of contact for HR Ops teams and data-related queries (within scope), escalating where appropriate\n\nPerform regular data audits, validations, and reconciliations to identify inaccuracies, duplication, and data gaps across HR systems\n\nInvestigate root causes of data issues and work closely with HR Ops, HRIS, Payroll, Finance, and Compliance teams to resolve discrepancies\n\nSupport system testing, validation, and post-implementation checks following Workday updates or process enhancements\n\nPrepare audit evidence and support internal and external audits related to HR data and controls\n\nRun standard and ad-hoc reports from Workday to support HR Operations, Payroll, and leadership decision-making, ensuring report accuracy\n\nIdentify recurring errors, data trends, and process weaknesses, and recommend continuous improvement initiatives focused on efficiency and risk reduction\n\nEnsure strong data hygiene practices to support compliance and controlled environments (e.g. SOX, payroll controls, audit cycles)\n\nCoordinate and maintain accurate data inputs across multiple stakeholders, including Payroll, Finance, HRIS, Employee Benefits, IT, Facilities, and other HR partners\n\nCommunicate with employees to request, validate, and follow up on documentation related to HR processes\n\nSchedule and prepare exit documentation and support HRBPs ahead of exit interview meetings\n\nCoordinate probation check-ins, reviews, and job change expectation sessions\n\nPrepare confirmation letters and other standard HR documentation for current and former employees\n\nPerform ad-hoc HR administration as required to support HR Operations\n\nAd-hoc Administration\n\nThis list covers your core responsibilities - with plenty of room to stretch, explore and take on new challenges as we grow.\nWhat you’ll bring\nYou’re someone who brings:\nRelevant tertiary qualification in: Human Resources, Information Systems, Business Administration Data / Operations Management\n\n3-5 years’ experience in providing HR administration/Ops support\n\n3 - 5 years’ experience using HR Admin/Payroll systems: Workday, PaySpace\n\nHR systems governance & integrations awareness: Understanding of HRIS governance principles, data flows, and integrations between Workday and downstream systems (e.g. Payroll, Finance, Benefits), with the ability to assess data impacts and risks.\n\nKnowledge and experience using all MS Office applications - Word, Excel, Outlook\n\nStrong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively\n\nExperience working collaboratively in cross-functional and cross-location teams, with a focus on achieving shared goals\n\nExpertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope\n\nExceptional attention to detail, ensuring high standards of quality in all outputs\n\nAbility to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations\n\nDesirable skills you’ve got up your sleeve\nIt would be great if you also have some the following skills:\nFormal Workday training or certifications\n\nExposure to HR reporting, audits, or compliance environments\n\nAdvanced Excel skills (e.g. pivot tables, lookups) for data validation and analysis\n\nConfidentiality is non-negotiable with high levels of integrity\n\nAbility to work efficiently and effectively across the business and HR Department\n\nAbility to communicate effectively across all levels of the business\n\nKnowledge of relevant labour legislation in relation to HR administration (BCEA, LRA & SDA)\n\nAbility to prioritize and plan your daily schedule\n\nAbility to multi-task in a changing environment\n\nAbility to work under pressure in a fast-paced environment\n\nStrong commitment to providing exceptional service\n\nOur values are non-negotiables\nOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\nThese competencies are:\nEfficiency & Effectiveness\n\nCommunication\n\nOrganisation & Planning\n\nQuality Focus\n\nBuilding Relationships\n\nResults Orientation\n\nInformation Monitoring\n\nWhat you’ll get back\nWe invest in your growth and wellbeing, so you can bring your best:\nSupergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.\n\nYour progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\n\nSupport that has your back. Our Employee Assistance Programme offers resources for you and your family.\n\nFree Daily Meal\n\nFree Massages On-site\n\nFree On-Site Gym\n\nGroup Life Cover\n\nFuneral Fund Benefit\n\nFinancial Services Assistance\n\nEmployee Assistance Programme\n\nCurro School Fees Benefit\n\nIncome Continuation Benefit\n\nLeadership Training\n\nReferral Bonus\n\nMedical Aid Subsidy\n\nFree Sleep Coaching\n\nOn-site Barista\n\nRetirement Annuity Subsidy\n\nReady to feel superclass?\nAt Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed - and your work will have real impact from day one.\nGame on!\n*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.\n*Shortlisted candidates may need to complete an assessment.\nThis position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.\nShould you not hear from us within 2 weeks, please deem your application as unsuccessful.\nThe perfect place to work, play and grow!","description_format":"text","description_chars":8195,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T20:16:49Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.403,"p_room":0.28,"age_days":65,"expected_fill_days":27,"reasons":["conf:8","stale_co","urgency","velocity","win:tail","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/digioutsource-hr-operations-administrator","json_url":"https://alion.io/job/digioutsource-hr-operations-administrator.json","meta":{"generated_at":"2026-11-05T17:41:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23050,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4495588},"rest":"https://alion.io/mcp/rest/get_company?id=4495588"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigioutsource-hr-operations-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigioutsource-hr-operations-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigioutsource-hr-operations-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digioutsource-hr-operations-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigioutsource-hr-operations-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3628413}},{"tool":"search_jobs","arguments":{"company":"digioutsource.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3628413},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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