{"id":3628414,"url":"https://alion.io/job/digioutsource-senior-business-analyst","title":"Senior Business Analyst","company":{"id":4495588,"name":"DigiOutsource","domain":"digioutsource.com","url":"https://alion.io/company/digioutsource","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":22,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Machine Learning","optional":true}],"status":"closed","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-11-04T21:37:24Z","board_verified":false,"closed_at":"2026-11-04T21:37:24Z","days_open":69,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":69},"description":"Kick-start your career in the online gaming world and experience the very latest in technology and innovation.\nWho we are\nWe’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on ecades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.\nWho we’re looking for\nWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group International, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.\nReady to become a game-changer? Supercharge your career with us and be part of something extraordinary.\nWhy we need you\nWe’re building experiences that wow our customers - and that starts with bold, curious people who want to do work that matters.\nIf you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.\nAs our Senior Business Analyst, you’ll play a key part in delivering business and technology solutions that align stakeholder needs with strategic objectives, translating current-state processes into future-state capabilities, getting hands-on with facilitating workshops, eliciting and analysing requirements, engaging with business and technology stakeholders, documenting business and functional requirements, mapping current and future state processes, validating solutions, supporting delivery teams, and driving requirements through to implementation. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.\nWhat you’ll do\nYou’ll take ownership of work that gives us our competitive edge, including:\nLeadership & Mentoring\nAct as a thought leader within the Business Analysis team, promoting best practices and continuous improvement.\n\nInfluence strategic decision-making by presenting well-structured analyses and recommendations to senior leadership.\n\nRequirement Gathering & Analysis\nLead workshops and stakeholder interviews to elicit, prioritise, and validate complex business requirements.\n\nDevelop comprehensive business cases, feasibility studies, and cost-benefit analyses to support decision-making.\n\nTranslate high-level business needs into detailed functional specifications, user stories, and acceptance criteria.\n\nAgile Delivery Support\nActively participate in Agile ceremonies such as sprint planning, backlog refinement, daily stand-ups, and retrospectives.\n\nPrioritize requirements and ensure clarity and feasibility of user stories with acceptance criteria.\n\nStrategic Analysis & Process Improvement\nAnalyse current business processes, systems, and data to identify inefficiencies and opportunities for optimization.\n\nDrive continuous improvement initiatives, ensuring alignment with long-term strategic goals.\n\nRecommend innovative solutions to address complex business challenges and deliver measurable value.\n\nStakeholder Engagement & Management\nBuild and maintain strong relationships with senior stakeholders, including executives, product owners, and external partners.\n\nProvide timely updates on project task progress, risks, and dependencies.\n\nFacilitate conflict resolution and negotiation to align diverse stakeholder interests.\n\nDocumentation & Reporting\nMaintain detailed and accurate documentation, including process maps, data flows, and system designs.\n\nCreate visual aids such as wireframes, mockups, or prototypes to clarify requirements.\n\nEnsure that all documentation is up to date, accessible, and aligned with organizational standards.\n\n Testing & Validation\nSupport testing efforts by creating detailed acceptance criteria and validating delivered functionality against requirements.\n\nFacilitate user acceptance testing (UAT) and address feedback to ensure successful handover.\n\nThis list covers your core responsibilities - with plenty of room to stretch, explore and take on new challenges as we grow.\nWhat you’ll bring\nYou’re someone who brings:\nClear, confident communication (written and verbal), and the ability to breakdown complex ideas\n\nA collaborative mindset, working smoothly with cross-functional teams to hit shared goals\n\nStrong organisational skills and the ability to manage multiple projects without dropping the ball\n\nExceptional attention to detail and a commitment to high-quality work\n\nAdaptability - you stay sharp, productive and positive in fast-moving environments\n\nBusiness Analysis Diploma, Business Administration, Information Technology, Computer Science, BSc, B.com, B.Bus Sci or equivalent.\n\nAdvanced knowledge of Agile methodologies, including Scrum, Kanban, and Scaled Agile Frameworks (e.g., SAFe, DSDM).\n\nExpertise in writing detailed user stories, epics, and acceptance criteria.\n\nProficiency with Agile tools like Jira, Confluence, and process modelling tools such as Visio or Lucidchart.\n\nStrong analytical skills with the ability to synthesize complex information into actionable insights.\n\nProven track record of successfully delivering complex projects and driving measurable business outcomes.\n\nDesirable skills you’ve got up your sleeve\nIt would be great if you also have some the following skills:\nIn-depth knowledge of sports betting markets, including odds calculation, betting types and market trends\n\nPrevious experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations\n\nFamiliarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards\n\nExperience in developing and executing customer retention strategies\n\nExperience in leading enterprise-wide transformation projects.\n\nKnowledge of emerging technologies such as AI, machine learning, and cloud computing.\n\nFamiliarity with UX/UI principles and tools for prototyping and journey mapping.\n\nOur values are non-negotiables\nOur culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.\nThese competencies are:\nAdaptability\n\nOwnership and accountability\n\nInitiating action\n\nResilience\n\nTeam orientation\n\nIntegrity\n\nInnovation\n\nWhat you’ll get back\nWe invest in your growth and wellbeing, so you can bring your best:\nSupergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.\n\nYour progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.\n\nSupport that has your back. Our Employee Assistance Programme offers resources for you and your family.\n\nGroup Life Cover\n\nFuneral Fund Benefit\n\nIncome Continuation Benefit\n\nMedical Aid Subsidy\n\nRetirement Annuity Subsidy\n\nReady to feel superclass?\nAt Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed - and your work will have real impact from day one.\nGame on!\n*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.\n*Shortlisted candidates may need to complete an assessment.\nThis position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.\nShould you not hear from us within 2 weeks, please deem your application as unsuccessful.\nThe perfect place to work, play and grow!","description_format":"text","description_chars":8041,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"South Africa","iso":"ZA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-02T20:16:49Z"},{"event":"close","at":"2026-11-04T21:37:24Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/digioutsource-senior-business-analyst","json_url":"https://alion.io/job/digioutsource-senior-business-analyst.json","meta":{"generated_at":"2026-11-05T15:42:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20534,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4495588},"rest":"https://alion.io/mcp/rest/get_company?id=4495588"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdigioutsource-senior-business-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdigioutsource-senior-business-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdigioutsource-senior-business-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/digioutsource-senior-business-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdigioutsource-senior-business-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3628414}},{"tool":"search_jobs","arguments":{"company":"digioutsource.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3628414},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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